E-commerce businesses pledge to improve product safety online

Today the Australian Competition and Consumer Commission (ACCC) launched the Australian Product Safety Pledge, aiming to protect Australian consumers...

Today the Australian Competition and Consumer Commission (ACCC) launched the Australian Product Safety Pledge, aiming to protect Australian consumers from safety risks when shopping online by strengthening product safety measures across online businesses. NRA advocacy Industry has pushed for online product safety to be on the agenda for regulators for a...

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Retail pushes for the safety of toys sold online

This World Children’s Day retailers and businesses are doing their part in protecting children by ensuring all toys sold...

This World Children’s Day retailers and businesses are doing their part in protecting children by ensuring all toys sold online are safe for children and removing unsafe toys immediately. The ACCC is co-leading the OECD global awareness campaign on the safety of toys sold online, which aims to help consumers make an...

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Key guidelines on children’s apparel product safety released

The National Retail Association (NRA) has today released the second revision of the Children’s Apparel Product Safety Guidelines in...

The National Retail Association (NRA) has today released the second revision of the Children’s Apparel Product Safety Guidelines in an effort to improve child safety. The guidelines have been researched and compiled by the National Retail Association Technical Standards Committee group of quality assurance and product compliance specialists. Children’s apparel...

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Know Your Drone safety campaign

Know Your Drone is a national drone safety education campaign by the Civil Aviation Safety Authority (CASA). Drone retailers, wholesalers...

Know Your Drone is a national drone safety education campaign by the Civil Aviation Safety Authority (CASA). Drone retailers, wholesalers and manufacturers are encouraged to pledge their support so that customers can be confident that they’re buying a drone from a supplier that takes drone safety seriously. CASA-recognised Drone Safety Advocates...

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Button batteries: Tiny batteries, big danger

The ACCC have issued a media release advising households of the dangers of button batteries, following the tragic death...

The ACCC have issued a media release advising households of the dangers of button batteries, following the tragic death of yet another child in late July. The ACCC advises consumers that there are a number of ways to prevent this from happening including: Check before you buy Secure button batteries ...

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Common sense prevails as retailers welcome senate inquiry into vaping

The National Retail Association (NRA) has welcomed the decision by the Commonwealth Senate to launch an inquiry into nicotine...

The National Retail Association (NRA) has welcomed the decision by the Commonwealth Senate to launch an inquiry into nicotine vaping products, claiming it as a win for common sense. Introduced by Government Senators Hollie Hughes and Matt Canavan, the Senate has agreed to establish an inquiry, with the Tobacco Harm...

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Sourcing face masks for retail team members – industry tips

Face coverings are now mandatory for metropolitan Melbourne and Shire of Mitchell. Retail staff will need to wear a face...

Face coverings are now mandatory for metropolitan Melbourne and Shire of Mitchell. Retail staff will need to wear a face covering that conceals both the nose and mouth, unless they meet any of the criteria for lawful excuses such as a medical condition. If your business is ordering a large quantity...

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Technical Standards Committee Chairperson wins top Standards Australia award

The National Retail Association would like to congratulate our Technical Standards Committee Chairperson, Barbara Kerlen. Barbara has been awarded...

The National Retail Association would like to congratulate our Technical Standards Committee Chairperson, Barbara Kerlen. Barbara has been awarded the most prestigious award from Standards Australia, the W.R. Hebblewhite Medal. Standards Awards are presented to those who have made significant contributions to standardisation and demonstrated outstanding service in enabling...

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New safety standard for projectile toys

The ACCC has announced an updated mandatory safety standard for projectile toys, designed to protect children from serious eye...

The ACCC has announced an updated mandatory safety standard for projectile toys, designed to protect children from serious eye injuries or choking from toys like bow and arrow sets and toy guns. The mandatory standard prescribes requirements for the design, construction and labelling of projectile toys. Suppliers are now able...

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McDonald’s announces country-of-origin labelling

McDonald's Australia have announced that they will display the country of origin of the ingredients in their products. From 1...

McDonald's Australia have announced that they will display the country of origin of the ingredients in their products. From 1 July 2018, the adoption of the country of origin food labelling system was mandatory for most foods sold in retail stores, markets and vending machines, whether packaged or unpackaged. The Information...

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Online marketplace held liable for unsafe product

Australian retailers are held to some of the highest standards  of product safety, and they invest substantial resources in...

Australian retailers are held to some of the highest standards  of product safety, and they invest substantial resources in making sure their products are safe. However Australian consumers can unknowingly buy unsafe products from global online marketplaces like Amazon and eBay. The National Retail Association Technical Standards Committee has found numerous...

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NRA Technical Standards Committee

The National Retail Association is leading the way in an ever-changing regulatory environment by providing important opportunities for discussion,...

The National Retail Association is leading the way in an ever-changing regulatory environment by providing important opportunities for discussion, reflection and future planning action. One such opportunity is the NRA’s Technical Standards Committee, where a group of quality assurance and product compliance specialists regularly come together representing many of...

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30/03/19 Safety warning notice – button batteries

COMMONWEALTH OF AUSTRALIA COMPETITION AND CONSUMER ACT 2010 SAFETY WARNING NOTICE Pursuant to paragraph 129(1)(b) of Schedule 2 of the Competition and Consumer...

COMMONWEALTH OF AUSTRALIA COMPETITION AND CONSUMER ACT 2010 SAFETY WARNING NOTICE Pursuant to paragraph 129(1)(b) of Schedule 2 of the Competition and Consumer Act 2010, I, Stuart Robert, Assistant Treasurer, publish this notice to warn of possible risks involved in the use of the consumer goods of the kind specified below. Particulars of the consumer...

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How to conduct better product recalls

Product recall situations can happen to any business. It’s too late to know whether your trading partners are prepared...

Product recall situations can happen to any business. It’s too late to know whether your trading partners are prepared to act once a product needs to be removed from the marketplace. You need to understand what your partners need and what you need from them. Consumers expect faulty products to...

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15/03/18 ACCC targets quad bike, button battery and furniture safety

Chairman Rod Sims today announced the ACCC’s product safety priorities for 2018 at the National Consumer Congress in Sydney,...

Chairman Rod Sims today announced the ACCC’s product safety priorities for 2018 at the National Consumer Congress in Sydney, and reaffirmed support for a general safety provision to be introduced in Australia law to reduce the risk of unsafe goods entering the market. “Today, I am proud to release a...

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Asbestos Safety Survey

The Asbestos Safety and Eradication Agency is undertaking national research on building a tailored business case template and tool to...

The Asbestos Safety and Eradication Agency is undertaking national research on building a tailored business case template and tool to assist businesses in the safe management and removal of asbestos. Feedback on this issue is extremely important and all information provided is strictly confidential. Your response we will help prepare a template...

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