We're the Modern Voice of Retail


Join to Access Expert Workplace Relations Advice

Chat to one of Australia's largest teams of industrial relations experts.


Members get lease management advice and resources at no extra cost


We Can Help Level Up Your Team

With nationally recognised courses from the NRA Retail Institute.


See How We Represent & Advocate for Retailers

We tackle the issues you can't tackle alone.


See What's Coming Up in Retail

Make the most of your networking and learning opportunities.



The National Retail Association is Australia’s most representative retail industry organisation.

We’re a not-for-profit organisation representing local retailers from every segment of retail including fashion, groceries, department stores, household goods, hardware, fast food, cafes, and services.

We exist to speak up as the voice of the Australian retail industry and provide the services and resources to make running retail businesses easier for our members.

Become A Member

Level up your business with courses tailored for retail.

At the NRA Retail Institute, our in-house registered training organisation (RTO 0712), we specialise in practical courses to help your business increase sales, train staff and improve management practices through our real-world and relevant programs.

Members can take advantage of exclusive pricing and funding assistance on our range of targeted training offerings including:

  • Certificates and Diplomas
  • Professional development and upskilling
  • Traineeships
  • Free and low-cost training solutions
  • COVID Safe training


We handle the issues you can't tackle alone.

Behind the scenes, our policy team work tirelessly both with government and on the street in retail stores nationwide to ensure the voice real Australian retailers is heard.

We pro-actively bring together retailers, governments, law enforcement, community groups and many stakeholders to create positive, commercially-aware solutions on critical issues affecting retailers.

We present a unified voice for the Australian retail and food service industry to ensure your views are promoted and addressed at all levels of government.

Together we are one of Australian retail’s most powerful voices.

We can help support you through negotiations with landlords.

Many retailers across Australia are not aware that they can engage a retail leasing and property specialist to act on their behalf. Our leasing and property partners Lpc Cresa are one of Australia’s leading tenant-only advisory services businesses. That means, they work exclusively for you the tenant. Their advice is completely independent and biased to benefit you – rather than the landlord.

Drawing on their extensive experience in retail management and the property industry, Lpc Cresa can save you time, money and stress and ensure you:
• Never enter into a bad lease
• Never miss a critical date
• Never pay too much rent
• Never miss an opportunity to reduce rental costs.

We'll connect you to the industry with our wide range of in-person and online events.

We offer a huge range of industry events across Australia throughout the year including:

  • Industry roundtables
  • Expert-led webinars & panel discussions
  • Workshops & masterclasses
  • Networking functions
  • Our Annual Awards Gala and more!
Resources and news to keep you informed.

We keep our industry informed with our wide range of free and member-exclusive industry resources including:

  • National holiday trading hours summaries
  • Industry award rate guides
  • Factsheets for common questions and tricky policy changes
  • Handy checklists & signage
  • Up-to-date industry reports and insights
  • Weekly articles via our newsletter
Grow with Australia's best retailer support network.

As a member of the National Retail Association you’ll not only save time and money but become part of the most powerful national voice in the Australian retail industry.

We’re here to make running retail businesses easier. Your membership will allow you to access a suite of practical support services including industrial relations and HR advice, training designed for busy retailers, national industry-advocacy reach, member-only discounts & resources and so much more.

Whatever your size, becoming an NRA member gives you essential benefits to help you succeed in retail and starts from just $750 per year.

Have any questions before you get started? Just call 1800 RETAIL (738 245) to speak to one of our friendly membership consultants.


Our Trusted Industry Partners

Latest News

National Retail responds to ACCC Environmental and Sustainability Claims Draft Guidance

National Retail welcomed the long-awaited draft update to the ACCC Guidance to boost industry confidence to make genuine environmental and sustainability...

National Retail welcomed the long-awaited draft update to the ACCC Guidance to boost industry confidence to make genuine environmental and sustainability claims. Our members reported that the draft Guidelines were reasonable, and they appreciate that it aligned with their prior understanding of avoiding misleading environmental claims. However, this continues to be a...

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Retail Crime Statistics: Assault and Theft

Within each State and Territory, Police report retail crime-related offences under different names and use different timelines to record data,...

Within each State and Territory, Police report retail crime-related offences under different names and use different timelines to record data, such as offences occurring annually or monthly. Therefore, it is difficult to track retail crime trends on a national level. This document collates State and Territory Police crime statistics to chart...

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In the spirit of reconciliation, the National Retail Association acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.