The National Retail Association is a not-for-profit organisation that represents the interests of retailers across Australia.


We exist to support, inform, protect and represent the interests of retailers and quick service restaurants. We understand the issues and opportunities facing retailers every day.

NRA Members can expect to receive the latest industry information, the fastest news updates and the best range of industry insights to help their business grow and succeed.

The retail industry plays a huge role in Australia’s economy, employment and greater livelihood and we are dedicated to helping unite retailers and stakeholders for the success of the industry now, and for the future.

1800 RETAIL hotline

The NRA is just one call away on 1800 RETAIL.

Manned by experienced staff, the hotline instantly connects members with vital information and guidance about issues affecting their business.
Members can call 1800 RETAIL to discuss:

• Employment law
• Industrial relations
• Training information
• WH&S advice
• Event details
• Advocacy and policy updates
• HR advice
• Migration & Visas

Government Policy

We advocate on issues that affect retailers, representing their interests on a local, state, federal and even international level.

We drive change via policy submissions, legal cases, industry committees and in-person briefings to government.

We have developed strong relationships with key decision-makers across all sides of government.

We advise & assist retailers in accessing government incentives of which many businesses are unaware.

Our long-standing reputation means that multiple arms of government ask for the NRA’s perspective on issues facing retail and fast food businesses.

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Industry Insight

Information is power. We work with multiple sectors across the economy to pull data and insight that affects the retail industry. We share this insight and information with our members via weekly updates, reports and 24/7 access to our exclusive Member Portal.


We provide regular insight on the retail industry to our members. We also pull insight from other sectors such as online shopping, banking, consumer sentiment, economic data, and government statistics to help members make fully informed decisions about their business.


We share information of what’s happening across the industry with members every week – new players, successful strategies, companies in financial trouble, and consumer trends that may disrupt the marketplace.


We alert our members immediately to updates on key legislation, current cases that may set precedents, Fair Work Ombudsman announcements, and tips to help employers to manage their legal obligations.

Networking & events

The NRA regularly hosts exciting and educational events that allow members and partners to collaborate with like-minded professionals, learn from thought leaders, build their business network, and stay abreast of current issues.

Events include masterclasses, committees & advisory groups, seminars, conferences, HR & Legal roundtables, webinars and more.

We also host the annual National Retail Awards, featuring the Young Retailer of the Year.

See upcoming events
Website & member portal

Our website contains a wealth of retail news, media and information.

As an additional feature for members, we offer a comprehensive member portal. This contains exclusive information including:

  • Fact sheets
  • Codes of practice
  • Industry data
  • Award rates
  • Exclusive webinars and video resources
  • Soul Safe™ infection prevention and control online training
  • Exclusive member discounts
Log in to member portal
Exclusive member benefits

Our members gain exclusive access to a carefully selected range of discounts and offers across an ever-expanding range of essential business services, including:

• Technology
• Superannuation
• Marketing
• Recruitment
• Taxation
• Insurance
• Financial advice
• Banking
• POS systems
• Eftpos terminals
• Electricity
• Office supplies