We represent over 28,000 shopfronts across Australia and New Zealand, making us the one of the most powerful voices for Australian businesses. Our policy team works hard to bring retailers together in a non-competitive environment and provide a platform to have your voice heard.

We tackle the issues you can’t tackle alone.

 

How we represent your interests

Collaboration

The NRA works actively with governments and department officers to ensure the interests and needs of the retail and services sectors are protected and promoted.

Advocacy

As an industry association, NRA takes its obligation seriously to influence government policy and keep public debate focused on key business issues.

Engagement

Our member engagement programs help to identify issues of concern for businesses and the industry, and help direct NRA’s policy and lobbying strategies on behalf of members.

Industry Impact

Business Operations & Risks

From everyday business risks through to wider industry issues, our policy team supports and works closely with members to drive change in all areas of retail.

We use in-house and external resources to stay actively involved in issues that matter to retailers.

Tenancy & Leasing
Retail Crime
Committees

We coordinate a number of important industry committees. These committees facilitate vital discussions and offer retailers the opportunity to contribute to retail industry policy.

Find out more about our active committees at the links below:

Regulatory Reform

Retail regulations are often subject to change. As a peak industry body, we contribute to important discussions, meetings and submissions to fight for the best outcomes for the retail industry.

Find out more about our work on Liquor Regulation and Gift card reform.

Environmental Regulations

The National Retail Association continues to play an active role in developing and implementing environmental regulations in the retail space.

Recent projects include:

  1. QLD Plastic Bag Ban
  2. WA Plastic Bag Ban
  3. Container Deposit Schemes
QLD Container Deposit Scheme
WA Container Deposit Scheme
Special Events

We liaise with government around special events like the Commonwealth Games and public holidays that impact the retail sector.

QLD Bag Ban
The NRA Safecity Network
Submissions to Government

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

Latest News

Uniting Forces: Collective Action against Retail Crime

Retail crime in Australia has escalated from a minor nuisance to a significant threat, impacting businesses, employees, and consumers...

Retail crime in Australia has escalated from a minor nuisance to a significant threat, impacting businesses, employees, and consumers alike. The National Retail Association (NRA) and the Australian Retailers Association (ARA) recently joined forces to hold the Retail Crime Symposium in Melbourne, which brought together government, law enforcement, and...

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Trevor Evans appointed as Special Advisor to National Retail Association

To continue meeting the evolving challenges facing the retail sector, the National Retail Association (NRA) is pleased to announce...

To continue meeting the evolving challenges facing the retail sector, the National Retail Association (NRA) is pleased to announce the appointment of former CEO, Trevor Evans, as a Special Advisor in the NRA’s Policy Division. NRA Interim CEO Lindsay Carroll said that Mr Evans will focus on collaborating with governments...

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Upcoming Events

22
Aug

Welcome to the National Retail Roadshow | Brisbane | Round 2!   Event Overview: Following the success of our first round of...

Welcome to the National Retail Roadshow | Brisbane | Round 2!   Event Overview: Following the success of our first round of online roadshows, we are excited to announce our upcoming second round of in-person events around the country! By popular demand, we are reintroducing our three panel discussions focusing on People,...

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29
Aug

Workplace Investigations Masterclass NRA Legal’s Workplace Investigation Masterclass is designed to equip managers, business owners, and HRM professionals with the...

Workplace Investigations Masterclass NRA Legal’s Workplace Investigation Masterclass is designed to equip managers, business owners, and HRM professionals with the skills they need to conduct a procedurally fair investigation into allegations of misconduct. This masterclass has been developed to address real issues affecting businesses, including: what to do without CCTV footage...

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