We represent over 28,000 shopfronts across Australia and New Zealand, making us the one of the most powerful voices for Australian businesses. Our policy team works hard to bring retailers together in a non-competitive environment and provide a platform to have your voice heard.

We tackle the issues you can’t tackle alone.

 

How we represent your interests

Collaboration

The NRA works actively with governments and department officers to ensure the interests and needs of the retail and services sectors are protected and promoted.

Advocacy

As an industry association, NRA takes its obligation seriously to influence government policy and keep public debate focused on key business issues.

Engagement

Our member engagement programs help to identify issues of concern for businesses and the industry, and help direct NRA’s policy and lobbying strategies on behalf of members.

Industry Impact

Business Operations & Risks

From everyday business risks through to wider industry issues, our policy team supports and works closely with members to drive change in all areas of retail.

We use in-house and external resources to stay actively involved in issues that matter to retailers.

Tenancy & Leasing
Retail Crime
Committees

We coordinate a number of important industry committees. These committees facilitate vital discussions and offer retailers the opportunity to contribute to retail industry policy.

Find out more about our active committees at the links below:

Regulatory Reform

Retail regulations are often subject to change. As a peak industry body, we contribute to important discussions, meetings and submissions to fight for the best outcomes for the retail industry.

Find out more about our work on Liquor Regulation and Gift card reform.

Environmental Regulations

The National Retail Association continues to play an active role in developing and implementing environmental regulations in the retail space.

Recent projects include:

  1. QLD Plastic Bag Ban
  2. WA Plastic Bag Ban
  3. Container Deposit Schemes
QLD Container Deposit Scheme
WA Container Deposit Scheme
Special Events

We liaise with government around special events like the Commonwealth Games and public holidays that impact the retail sector.

QLD Bag Ban
The NRA Safecity Network
Submissions to Government

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

Latest News

New Privacy Obligations are Coming – What You Need to Know

In late-September, the Attorney-General released its response to the Privacy Act Review Report. The National Retail Association contributed to the...

In late-September, the Attorney-General released its response to the Privacy Act Review Report. The National Retail Association contributed to the Privacy Act Review consultation on behalf of industry and recognises that the changes, if implemented, will significantly impact Australian businesses. As most small businesses are not currently subject to the Privacy...

Read More

SCCA Research: Retail Trade Analysis – August 2023 (First Release)

Retail Trade trend estimate increased by 0.1 percent in August 2023 and by 1.3 percent year-on-year The latest release (August...

Retail Trade trend estimate increased by 0.1 percent in August 2023 and by 1.3 percent year-on-year The latest release (August 2023) of the monthly ABS Retail Trade data indicates that the overall month-on-month (m-o-m) trend estimate increased by 0.1 percent, equal to (a revised) 0.1 percent in July 2023. In...

Read More

Upcoming Events

4
Oct

Industry First: Small business and criminology experts take a deep dive into retail crime

The National Retail Association is hosting a free online session for small businesses and loss prevention specialists. Attendees will get a...

The National Retail Association is hosting a free online session for small businesses and loss prevention specialists. Attendees will get a break down of the latest criminology research, the state of retail crime across small businesses, and forecasted retail crime trends. The event will showcase a deep dive into the recent 2022 Australia...

Read More
10
Oct

Creating Magical Customer Experiences This Christmas

Discover the secrets to creating incredible Christmas customer experiences, with insights from a retail customer experience expert! About the Webinar: This...

Discover the secrets to creating incredible Christmas customer experiences, with insights from a retail customer experience expert! About the Webinar: This festive season, make your customers' hearts jingle with joy! Join us for an immersive 1-hour webinar where we'll unwrap the art of creating unforgettable customer experiences during the most wonderful...

Read More