NRA wants to hear from retailers: Foundation Skills for Your Future Program

The National Retail Association has been appointed to the panel of Service Providers for the Foundation Skills for your...

The National Retail Association has been appointed to the panel of Service Providers for the Foundation Skills for your Future Program (FSK). If you have employees with gaps in their language, literacy, numeracy or digital skills, please get in touch with the NRA to discuss developing a fully funded program...

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Flight Centre’s customised hygiene service solution

The pandemic crisis has led to dramatic shifts in consumer behavior. Our retail customers have their work cut out...

The pandemic crisis has led to dramatic shifts in consumer behavior. Our retail customers have their work cut out for them to increase shopper dwell time, maintain loyalty and increase consumer confidence in a more visible – and permanent way. Five months after COVID-19 hit Australia, businesses are realising that...

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Tools for retailers to move towards omnichannel retail

Have you taken the leap towards omnichannel marketing? If not, you’re not alone.  Over 45% of marketers say they lack...

Have you taken the leap towards omnichannel marketing? If not, you’re not alone.  Over 45% of marketers say they lack the skills, technology or expertise to optimise their customer journey to an omnichannel approach.  As your digital marketing partner, we’ve organised a list of Shopify apps we use to optimise our...

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COVID-19 Update | 6 September 2020

Victoria announces roadmap to reopening, retail to experience protracted wait time Premier Daniel Andrews today unveiled time frames to getting...

Victoria announces roadmap to reopening, retail to experience protracted wait time Premier Daniel Andrews today unveiled time frames to getting Victoria open again after the recent COVID-19 outbreak. Currently, Melbourne is in Stage 4 restrictions. From 11:59pm on 13 September, they will take the First Step towards COVID Normal. Regional Victoria,...

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Retail rises in July, but uncertainty ahead as Australia plunges into recession

There was a solid rise in retail sales in July, however the National Retail Association (NRA) has warned that...

There was a solid rise in retail sales in July, however the National Retail Association (NRA) has warned that the sector remains braced for an uncertain time ahead as Australia plunges into its first recession since 1991. The Australian Bureau of Statistics (ABS) today released its retail sales report for...

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No exemptions declared by SA Treasurer for October Labour Day public holiday

Adelaide retailers should be aware that in the absence of any exemption declared by the Treasurer, trading hours for...

Adelaide retailers should be aware that in the absence of any exemption declared by the Treasurer, trading hours for non-exempt shops in South Australia for the Labour Day public holiday on Monday, 5 October 2020 are: Adelaide CBD – 11.00am to 5.00pm Adelaide suburbs & Millicent – CLOSED Country...

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SafeCity Network: Brisbane shopping centre experiencing major increase in crime

Retailers in a major inner-city Brisbane shopping centre are bearing the brunt of a recent community housing initiative moving...

Retailers in a major inner-city Brisbane shopping centre are bearing the brunt of a recent community housing initiative moving vulnerable people from a city residence to accommodation previously used as student housing. We understand that these residents are experiencing hardship and everyone is entitled to, and indeed deserves, safe housing....

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Parliament passes JobKeeper 2.0

This afternoon, Parliament passed the Coronavirus Economic Response Package (Jobkeeper Payments) Amendment Bill 2020 which gives effect to the...

This afternoon, Parliament passed the Coronavirus Economic Response Package (Jobkeeper Payments) Amendment Bill 2020 which gives effect to the previously announced extension of the JobKeeper Payment Scheme until 28 March 2021. To continue participating in the scheme after 27 September 2020, employers will need to meet revised eligibility requirements, and reassess...

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Message from the CEO | 1 September 2020

Coronavirus has changed life as we had come to know it in many ways. None of us will be...

Coronavirus has changed life as we had come to know it in many ways. None of us will be going on an overseas holiday for some time, crowded events remain off limits and the economic fallout will be substantial. From a retail perspective, it has impacted all of you regardless...

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National Retail Association applauds transformative recycling and waste reduction framework

The National Retail Association (NRA) heralds the introduction of the Recycling and Waste Reduction Bill 2020 as a transformative...

The National Retail Association (NRA) heralds the introduction of the Recycling and Waste Reduction Bill 2020 as a transformative leap into a new era of efficient, effective and sustainable waste management. The new framework, spearheaded by Environment Minister Sussan Ley, and Assistant Environment Minister Trevor Evans, will position Australia as...

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Australia’s 2020 Cyber Security Strategy Released

The Australian Cyber Security Strategy will invest $1.67 billion over 10 years to achieve the Australian Government’s vision of...

The Australian Cyber Security Strategy will invest $1.67 billion over 10 years to achieve the Australian Government’s vision of creating a more secure online world for Australians, their businesses and the essential services upon which we all depend. While this Strategy is an Australian Government initiative, the government recognises the...

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“Hopelessly cavalier”: Fair Work Commission cracks down on discriminatory redundancies

By Calum Woods and Lindsay Carroll, NRA Legal The Fair Work Commission has taken aim at a family-owned retail business...

By Calum Woods and Lindsay Carroll, NRA Legal The Fair Work Commission has taken aim at a family-owned retail business and a financial services firm, both of whom restructured their operations after they were notified that two respective employees had fallen pregnant. In a rare consent arbitration, Compuworld was found to...

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NRA launches retail-first guide this Wear It Purple Day

The National Retail Association (NRA) has called for greater awareness and action to support transgender people in the retail...

The National Retail Association (NRA) has called for greater awareness and action to support transgender people in the retail industry, as it marks ‘Wear it Purple’ Day by launching a new publication for employers, the ‘Guide to Creating Trans Inclusive Workplaces’. NRA CEO Dominique Lamb highlighted, “As the largest employer...

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Message from the CEO: 25 August 2020

Last Friday saw the ABS release its preliminary report for July 2020, with some surprising news. Turnover rose by...

Last Friday saw the ABS release its preliminary report for July 2020, with some surprising news. Turnover rose by a substantial 3.3 per cent on the June figures, with every state and territory except Victoria experiencing increased sales compared to June. While this is probably not that surprising given...

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SafeCity Network: Shoplifting and drug- or alcohol-affected antisocial behaviour becoming the norm?

The National Retail Association recently visited two major inner-city suburban street precincts and found vastly different retailer sentiment towards...

The National Retail Association recently visited two major inner-city suburban street precincts and found vastly different retailer sentiment towards crime and customer aggression. Precinct A: Retailers believe their close proximity to Centrelink, probation and parole offices, multiple employment agencies and a methadone clinic can be linked to their rampant shoplifting...

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The definitive guide to employee classification levels

By Calum Woods and Lindsay Carroll, NRA Legal One of the most common questions we are asked on the NRA’s...

By Calum Woods and Lindsay Carroll, NRA Legal One of the most common questions we are asked on the NRA’s workplace relations hotline is how to correctly classify employees. In most cases, this is a fairly straight forward exercise, and it’s an important skill for business owners to develop. However, like...

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