Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one...
Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one of the most significant costs for anyone running a retail business, and paying the right amount for your business can greatly affect its success. The good news is that there...
Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that...
Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that burst of emotional gratification once a purchase is made. But taking your retail business online offers opportunities, too. And with the rise of mobile e-commerce, traditional ways of doing business...
By Kyle Swain, Retail Director Australia & New Zealand, Lpc Cresa If your retail shop lease is ending in the...
By Kyle Swain, Retail Director Australia & New Zealand, Lpc Cresa If your retail shop lease is ending in the next 12 months, start planning today. With most retailers finding current conditions extremely challenging, the outcome of your next lease renewal negotiations could be the difference between your business succeeding...
Every year the Western Australian Government gazettes extended trading hours for non-exempt shops. Last week, the McGowan Government announced...
Every year the Western Australian Government gazettes extended trading hours for non-exempt shops. Last week, the McGowan Government announced an additional 35 trading hours over the Christmas, and New Year period, as well as the Australia Day public holiday. This expansion of trading hours allows retailers to maximise their...
The WA Department of Water and Environmental Regulation (DWER) has updated the website for the Container Deposit Scheme. The...
The WA Department of Water and Environmental Regulation (DWER) has updated the website for the Container Deposit Scheme. The WA Containers for Change scheme begins on Tuesday 2 June 2020. The scheme will allow consumers to take eligible beverage containers to a refund point to receive a refund of...
The National Retail Association, along with the Shop, Distributive and Allied Employees’ Association (SDA), Australian Retail Association (ARA) and...
The National Retail Association, along with the Shop, Distributive and Allied Employees’ Association (SDA), Australian Retail Association (ARA) and other undersigned organisations, have released a Retail and Fast Food Industry Statement on witnessed increases in abusive and violent customer behaviour. In the last year, more than 85% of retail staff...
‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store...
‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store it is you operate. Friendly service, quality products and value for money are just a few of the things that all customers rightly expect when they shop at a retail outlet....
By Thomas Parer and Zoe Brodie, NRA Legal Televisions have become flatter, we’ve moved from typewriters to laptops, and...
By Thomas Parer and Zoe Brodie, NRA Legal Televisions have become flatter, we’ve moved from typewriters to laptops, and now mobile phones have become our everything-in-one device which dominates communication and even some people’s lives. A number of apps and online platforms have emerged to facilitate a purely digital...
By Kyle Swain, Retail Director Australia + New Zealand, Lpc Cresa The e-commerce boom has turned traditional ‘bricks and mortar’...
By Kyle Swain, Retail Director Australia + New Zealand, Lpc Cresa The e-commerce boom has turned traditional ‘bricks and mortar’ retailing on its head. From ‘bricks and clicks’ in the late 90’s to the rise of Amazon, now the world’s largest retail marketplace, we have all changed the way we...
Moving the Needle on textiles in landfill with Salvos Stores, Australian Red Cross and Vinnies NSW As Australians enter their...
Moving the Needle on textiles in landfill with Salvos Stores, Australian Red Cross and Vinnies NSW As Australians enter their peak buying time for new clothes, the Minister for the Environment Sussan Ley, has joined the nation’s biggest charity retailers to encourage shoppers to Move the Needle on clothing waste. Moving...
The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...
The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the NRA SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Alcoholic Spirits Pre-mix...
From 01 October 2019, drivers who fail to pay for their fuel at services stations across Queensland could be...
From 01 October 2019, drivers who fail to pay for their fuel at services stations across Queensland could be alerted to their offence by SMS or Email. QPS Flyer re Drive Off Initiative (CLICK HERE) On Tuesday 1 October 2019, the Queensland Police Service (QPS) commenced a one month trial aimed...
As announced by the Victorian Government last year, it will be illegal to supply a customer with a lightweight...
As announced by the Victorian Government last year, it will be illegal to supply a customer with a lightweight plastic shopping bag in Victoria from 1 November 2019. Over the past 6 months, the National Retail Association have been travelling across Victoria, engaging over 13,000 retailers in 180 locations to provide advice and...
Last week the ABS released the August retail trade report. Although the results were slightly below forecasts, it was...
Last week the ABS released the August retail trade report. Although the results were slightly below forecasts, it was still a much improved set of figures from those for July. Across the country turnover increased by 0.4 per cent, with all but one industry seeing a pickup from the previous...
Unpacking the Christmas lights: how to maximise your sales with visual merchandising By Rebecca Goulter, National Retail Association Welcome to October!...
Unpacking the Christmas lights: how to maximise your sales with visual merchandising By Rebecca Goulter, National Retail Association Welcome to October! For retailers Australia-wide, it’s high time to start planning how your store will smash it out of the park visually with its Christmas display. For many consumers, the visual merchandising of...
Positive signs as retail trade figures improve in August The National Retail Association (NRA) has said that there are positive...
Positive signs as retail trade figures improve in August The National Retail Association (NRA) has said that there are positive signs that the state of retail is improving following the August trade figures released today by the Australian Bureau of Statistics (ABS). Following a poor showing in July, the ABS report...