Virtual TryOn at the Forefront of Reimagining the Retail Experience Post-Pandemic

As retailers across the nation reopen their doors, Aussie shoppers are returning to a drastically different era of retail. Waiting...

As retailers across the nation reopen their doors, Aussie shoppers are returning to a drastically different era of retail. Waiting lines, hand sanitiser stations and temperature checks have many shoppers questioning why they ever braved crowded car parks and noisy food courts to begin with. To top that off, several of...

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Message from the CEO: 14 July 2020

A week ago today, the Victorian Government announced Stage 3 Lockdown measures would be reimposed on metropolitan Melbourne and...

A week ago today, the Victorian Government announced Stage 3 Lockdown measures would be reimposed on metropolitan Melbourne and the Shire of Mitchell. Over the past two days, there is now a recommendation to wear face masks within these regions in order to contain the spread of the virus....

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Franchisor avoids penalties for failure to comply with invalid Notice to Produce

When the Fair Work Act 2009 was amended in 2017 to allow franchisors to be penalised for the non-compliance...

When the Fair Work Act 2009 was amended in 2017 to allow franchisors to be penalised for the non-compliance of their franchisees if they failed to take ‘reasonable steps’ to prevent contraventions from occurring, the Fair Work Ombudsman quickly placed the franchising model into its spotlight. This increased focus has...

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Your June activity statement is a lodgement you want to remember

The start of this new financial year is going to be quite different compared to years past when most...

The start of this new financial year is going to be quite different compared to years past when most of us were living a different type of life. However, what shouldn’t change is prioritising the lodgment of your June activity statement. That’s because additional cash flow boosts are being...

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COVID-19 Update | 9 July 2020

National Cabinet to reduce international arrivals by half, quarantine program under review The Prime Minister announced in a press conference...

National Cabinet to reduce international arrivals by half, quarantine program under review The Prime Minister announced in a press conference this afternoon that there would be a reduction in the number of returning citizens and residents over the next few weeks.There are no travellers returning to Victoria due to the...

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COVID-19 Update | 7 July 2020

Victoria announces return to Stage 3 Lockdown in metropolitan Melbourne and Shire of Mitchell Victorian Premier, Daniel Andrews, has this...

Victoria announces return to Stage 3 Lockdown in metropolitan Melbourne and Shire of Mitchell Victorian Premier, Daniel Andrews, has this afternoon announced that based on the advice of the Chief Health Officer, Stage 3 'Stay at Home' restrictions will be reinstated across metropolitan Melbourne and Mitchell Shire from 11:59pm on Wednesday...

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FWC finds the limits to JobKeeper stand downs

By Alex Millman and Lindsay Carroll, NRA Legal The Fair Work Commission has, for the first time in the short...

By Alex Millman and Lindsay Carroll, NRA Legal The Fair Work Commission has, for the first time in the short life of the JobKeeper jurisdiction, tested exactly how far a JobKeeper stand down direction can go in reducing an employee’s hours. In a decision handed down earlier this week, Deputy President...

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Message from the CEO: 7 July 2020

It’s a somber start to the week, as the rapid escalation of COVID-19 cases in Victoria has caused Queensland,...

It’s a somber start to the week, as the rapid escalation of COVID-19 cases in Victoria has caused Queensland, New South Wales and the ACT to close their borders to travellers from this state. We have seen the public housing estates go into complete lockdown, and the Premier of...

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What is headless eCommerce

The world of development and digital can sometimes throw terms and phrases at you that instantly pique your interest....

The world of development and digital can sometimes throw terms and phrases at you that instantly pique your interest. Headless eCommerce, or headless in general, is one of those concepts. One would presume that without a head, something is useless and unthinking. But as you will see, headless eCommerce is...

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You can’t stop the surge, but you can stay ahead of it. How to avoid out of stocks in periods of increased demand.

Recent research by Zebra Technologies shows that the pressure for retailers to avoid out of stocks has never been...

Recent research by Zebra Technologies shows that the pressure for retailers to avoid out of stocks has never been higher. In Zebra’s 2020 Global Shopper Study, a remarkable 39 percent of retail shoppers reported leaving a store without purchasing anything. Why? At least one item they wanted or needed was out...

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I am hearing a lot about cyber security in the news but does it really affect me as a SMB?…Read on and you might be surprised how much it does.

Firstly, it’s important to understand what cyber security is The key principles of cyber or Information Security is to protect...

Firstly, it’s important to understand what cyber security is The key principles of cyber or Information Security is to protect the confidentiality, integrity and availability of sensitive or critical data. Do I even have any critical data? Critical data is normally proprietary data, or regulatory data such as customer personal information, healthcare...

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National Retail Association emphasises innovation in retail with Imfree partnership

The National Retail Association (NRA) has today announced a partnership with Imfree, the first ‘PhyGital’ platform that connects local...

The National Retail Association (NRA) has today announced a partnership with Imfree, the first ‘PhyGital’ platform that connects local customers to bricks and mortar stores through a simple mobile app. Imfree transforms local area marketing and promotions by giving retailers the ability to easily create and publish specials and promotions...

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Technical Standards Committee Chairperson wins top Standards Australia award

The National Retail Association would like to congratulate our Technical Standards Committee Chairperson, Barbara Kerlen. Barbara has been awarded...

The National Retail Association would like to congratulate our Technical Standards Committee Chairperson, Barbara Kerlen. Barbara has been awarded the most prestigious award from Standards Australia, the W.R. Hebblewhite Medal. Standards Awards are presented to those who have made significant contributions to standardisation and demonstrated outstanding service in enabling...

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May retail sales bolstered by lockdown easing, long road to recovery remains

The Australian Bureau of Statistics (ABS) retail trade report for May has revealed that turnover was bolstered with the...

The Australian Bureau of Statistics (ABS) retail trade report for May has revealed that turnover was bolstered with the easing of lockdown measures across the country. The May report recorded a significant 16.9 per cent increase following the disastrous 17.7 per cent nosedive for April 2020. National Retail Association (NRA) CEO...

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NRA welcomes ACCC announcement regarding rent relief measures

The National Retail Association (NRA) has welcomed the ACCC announcement proposing to grant authorisation for NRA members to engage...

The National Retail Association (NRA) has welcomed the ACCC announcement proposing to grant authorisation for NRA members to engage in information sharing and, in the case of tenants, collective bargaining with respect to their leases. NRA CEO Dominique Lamb said the draft determination meant that NRA members are one...

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NRA successfully defends penalty rates decision

The National Retail Association (NRA) has successfully defended the 2017 Penalty Rates Case following an attempt by the unions...

The National Retail Association (NRA) has successfully defended the 2017 Penalty Rates Case following an attempt by the unions to delay the final stage of Sunday penalty rate reductions. Addressing a Full Bench of the Fair Work Commission on Monday, counsel for the NRA successfully asserted that a sudden change...

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