H&M taking over regional Australia

Regional Australia will soon be home to the Swedish fashion house H&M, with the company showing no signs of...

Regional Australia will soon be home to the Swedish fashion house H&M, with the company showing no signs of slowing down its’ Aussie takeover. Since entering the market H&M have opened 10 stores in major cities like Melbourne, Sydney and Brisbane. The mega-chain is to open stores in Wollongong and...

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Brexit and Australian consumer confidence

While British shoppers put away their wallets, doom and gloom from the Brexit referendum hasn’t heavily impacted Australia’s retail...

While British shoppers put away their wallets, doom and gloom from the Brexit referendum hasn’t heavily impacted Australia’s retail sector. Despite the recent financial turmoil, ANZ-Roy Morgan consumer confidence index fell 1.7 per cent, however it remains above the monthly average. Although, Felicity Emmett, Head of ANZ Australian Economics warns that...

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CEO’s sleepout for a good cause

On any given night 1 in 200 people in Australia are homeless with over 105,000 people without permanent accommodation...

On any given night 1 in 200 people in Australia are homeless with over 105,000 people without permanent accommodation each year. From those, 2 out of 3 people who look for crisis housing are turned away due to a lack of vacancies. The road to homelessness is different for each...

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Take control of online reviews

Online review sites can be a cause for concern for many businesses, especially SMEs. A few scathing reviews can turn...

Online review sites can be a cause for concern for many businesses, especially SMEs. A few scathing reviews can turn away potential customers, and encourage loyal ones to seek out competitors. However if handled correctly, online reviews can be a fantastic customer service tool, build brand awareness, upsell customers, and build...

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1st annual FinTech award winners

The Fintech start-up scene is flourishing, and one Australian company has come out on top. Fintech describes the technology segment...

The Fintech start-up scene is flourishing, and one Australian company has come out on top. Fintech describes the technology segment that is disrupting sectors such as mobile payments, loans, fundraising, money transfers, and more. Offering new solutions for B2B and B2C businesses as well as consumers, you may already be...

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MEMBER ONLY ARTICLE – Modern Award Reviews Payment of Wages

On 15 June 2016, the Fair Work Commission released a statement to advise how the Full Bench proposed to...

On 15 June 2016, the Fair Work Commission released a statement to advise how the Full Bench proposed to deal with the payment of wages in relation to five issues; timing of payment of wages, removing a restriction on the days for payment of wages, timing of payment on...

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A guide to trademarking

Anyone in business would know that it is always a good idea to register your trademarks to protect them...

Anyone in business would know that it is always a good idea to register your trademarks to protect them for your business. In fact, there’s a little saying that’s been going around, especially when it comes to the topic of UGG boots: “Don’t be an Ugg. Register your trademark before...

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Youth unemployment and the retail industry

Throughout the current federal election there has been a consistent focus on jobs creation, and how more Australians can...

Throughout the current federal election there has been a consistent focus on jobs creation, and how more Australians can be assisted into the workforce. As part of this discussion, there has been a particular emphasis on jobs for young people, and what initiatives will best address the current issue of...

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Free retail business health check

Technology moves so fast it’s hard to keep up with the latest software and IT solutions. With new accounting software,...

Technology moves so fast it’s hard to keep up with the latest software and IT solutions. With new accounting software, payment gateways and CRM systems being launched every month, how do you, as a retailer, ensure you are using the best retail management solutions for your business? Our partners at iVend...

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MEMBER ONLY ARTICLE – Another 7-Eleven Faces Record Penalties for Underpaying Workers

On Monday 20th June, the Federal Circuit Court imposed a record penalty of over $400,000 against a West End...

On Monday 20th June, the Federal Circuit Court imposed a record penalty of over $400,000 against a West End 7-Eleven store that systematically exploited employees. As Judge Jarrett found the 7-Eleven franchisee had shown “contemptuous disregard” for Australian workplace law and deceiving the Fair Work Ombudsman (FWO), he handed down...

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Immersive experiences draw consumers

Bricks and mortar stores have entered the era of digital, however it’s not all doom and gloom for retailers...

Bricks and mortar stores have entered the era of digital, however it’s not all doom and gloom for retailers who believe physical store fronts are still key to the shopping experience. A report from brand intelligence firm L2 suggests that 72% of shoppers consider the bricks and mortar experience most...

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Millennials and work perks

Millennials are the tech generation. They are the movement of young start-ups who expect more from employers than generations...

Millennials are the tech generation. They are the movement of young start-ups who expect more from employers than generations before them. Although the colourful offices of Google with sleeping pods, massage rooms and free gourmet food may be the extreme end of the company perk spectrum, the tech giant is...

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May figures show spending slump

As the election looms and the weather is more conducive to staying home in bed all day than being...

As the election looms and the weather is more conducive to staying home in bed all day than being active, consumer confidence fell for the month of May. External events, such as elections, create uncertainty around employment, government allowances, education costs and the real estate market, which leads consumers to...

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Google analyses the path to purchase

Understanding your customers’ journey to purchase isn’t always an easy process. As a retailer you are likely using multiple marketing...

Understanding your customers’ journey to purchase isn’t always an easy process. As a retailer you are likely using multiple marketing channels to reach your customer and push your product. So how do you know which channels to push and when? Is there any point to paid search or email marketing? At what...

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Research + social influence = winning campaign

Bras N’ Things have embraced social media and technology to promote their latest Body Bliss campaign with astounding results. Busting...

Bras N’ Things have embraced social media and technology to promote their latest Body Bliss campaign with astounding results. Busting sales records, CEO George Wahby said “From a product, sales and customer feedback perspective the Body Bliss by Bras N Things launch has unquestionably been one of the most successful...

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Home furnishing icon’s future revealed

One of the largest chain stores in the world has plans to roll out smaller stores in Australia. The maze...

One of the largest chain stores in the world has plans to roll out smaller stores in Australia. The maze that is IKEA is aiming to lower customers stress levels when it comes to shopping with them. Although they are not scaling back in any existing stores, the goals of growing online...

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