The National Retail Association (NRA) has slammed the decision to slug Australia’s embattled retailers with a penalty rate rise...
The National Retail Association (NRA) has slammed the decision to slug Australia’s embattled retailers with a penalty rate rise on the eve of the Christmas trade period. The Fair Work Commission (FWC) has ruled to increase penalty rates by 25% for 350,000 casual retail employees who work on Saturday and...
We interviewed our winners from the 2018 National Retail Awards. Meet Sandradee Makejev, owner of St Frock, our Medium...
We interviewed our winners from the 2018 National Retail Awards. Meet Sandradee Makejev, owner of St Frock, our Medium Retailer of the Year. Where did your retail journey begin? My retail journey began 8 years ago at Sydney’s Bondi Markets. I was working full-time in fashion PR & Marketing, and...
As the approaching Christmas season brings 2018 inexorably to a close, the NRA’s Legal Practice Director and Deputy CEO,...
As the approaching Christmas season brings 2018 inexorably to a close, the NRA’s Legal Practice Director and Deputy CEO, Lindsay Carroll reflects on a year that has been a challenging time for retailers and business in general. Never before has compliance with industrial laws been so far at the...
THE HON STUART ROBERT MP Assistant Treasurer 20 September 2018 Gift card reforms to benefit consumers The Legislative and Governance Forum on Consumer...
THE HON STUART ROBERT MP Assistant Treasurer 20 September 2018 Gift card reforms to benefit consumers The Legislative and Governance Forum on Consumer Affairs have voted to implement nationally consistent reforms to gift card expiry. Consumers are frustrated with gift cards expiring before they can use them. These reforms will put in place a...
It’s no secret we’re addicted to our phones – just think about the panic most of us feel at...
It’s no secret we’re addicted to our phones – just think about the panic most of us feel at the thought of losing ours! While it’s also no secret these little devices have revolutionised our industry, the latest research from Salesforce suggests they are going to play an even greater...
We interviewed our winners from the 2018 National Retail Awards. Meet Toby Cumpstay from Simply for Strings, Our Small...
We interviewed our winners from the 2018 National Retail Awards. Meet Toby Cumpstay from Simply for Strings, Our Small Retailer of the Year. Where did your retail journey begin? I quickly learned how to serve customers in my parents fast-food (kebab) shop when I was only 13 right...
How do I find and keep great staff is a question as old as time, but the times are...
How do I find and keep great staff is a question as old as time, but the times are changing. As more and more millennials move into the workforce, we are increasingly seeing retailers invest in dedicated leadership training to inspire and retain their staff. Earlier this month, we brought together...
Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal According to recent analysis by global job search platform Indeed, 67%...
Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal According to recent analysis by global job search platform Indeed, 67% of Christmas job opportunities in Australia are created in the retail sector to help serve the Christmas shopping frenzy. Last year, Australians spent in excess of $26 billion during the month...
If your business employs casuals, as many retailers do, you probably have serious concerns about the recent Federal Court...
If your business employs casuals, as many retailers do, you probably have serious concerns about the recent Federal Court ruling in the matter of WorkPac v Skene. If you’re not aware of the case, I guarantee you will hear about it in coming weeks and months. It is a...
Written by Dionne Alaveras, News Xtend Attention all business owners looking to increase online sales. You ready for another week of...
Written by Dionne Alaveras, News Xtend Attention all business owners looking to increase online sales. You ready for another week of tips and hints? Previously we deep dived into the Facebook platform and looked at how Facebook could be utilised to drive online sales. This week, we are looking at another digital advertising...
Written by Calum Woods and Lindsay Carroll, NRA Legal In a recent application for relief from unfair dismissal, Commissioner Cribb...
Written by Calum Woods and Lindsay Carroll, NRA Legal In a recent application for relief from unfair dismissal, Commissioner Cribb considered circumstances where an employee requested changes to her working arrangements, and then resigned her employment when the employer was unable to accommodate those changes. The employee argued that she was...
Have you started your pre-Christmas jobs recruitment drive yet? If the huge spike in positions advertised on employment website...
Have you started your pre-Christmas jobs recruitment drive yet? If the huge spike in positions advertised on employment website Indeed are anything to go by, a heck of a lot of you certainly have! Despite the Australian Bureau of Statistic’s figures showing a lacklustre June, job postings are tracking well...
China has become Australia’s largest market for total spend and visitor nights. As of March 2018, 1,403,600 Chinese visited...
China has become Australia’s largest market for total spend and visitor nights. As of March 2018, 1,403,600 Chinese visited Australia with total spending’s of $10.9 Billion in the twelve month period of 2017, a 13% increase from the previous year. The NRA has recently partnered with AXCEN to help members...
We interviewed our winners from the 2018 National Retail Awards. Meet Salvatore Battaglia from Perfect Potion, Our Customer Experience...
We interviewed our winners from the 2018 National Retail Awards. Meet Salvatore Battaglia from Perfect Potion, Our Customer Experience Champion of the Year. Where did your retail journey begin? At the North Pine Country Markets in 1986. What was the biggest challenge you have faced so far as a retailer...
Understanding when to pay uniform and laundry allowances prescribed by modern awards is an issue that is commonly misunderstood...
Understanding when to pay uniform and laundry allowances prescribed by modern awards is an issue that is commonly misunderstood by employers. The misunderstanding often arises because employees can claim such allowances on their tax return. However, employers may be in breach of a Modern Award if applicable uniform and...
Written by Dionne Alaveras, News Xtend As a business owner you have perfected your product suite and perfectly tailored it...
Written by Dionne Alaveras, News Xtend As a business owner you have perfected your product suite and perfectly tailored it to what your audience needs. Your website now perfectly houses this inventory. You have worked hard to ensure the purchase journey online is seamless, effortless. You have already created templated EDM’s ready...