There is no greater obstacle to job creation in the retail industry than being forbidden from opening your doors...
There is no greater obstacle to job creation in the retail industry than being forbidden from opening your doors to trade due to government regulation. It remains the case that many states across Australia maintain complex and excessive layers of regulation concerning retail trading hours. The different legislation requirements for...
This coming Wednesday evening September 14, the National Retail Association is eagerly anticipating one of our hallmark events for...
This coming Wednesday evening September 14, the National Retail Association is eagerly anticipating one of our hallmark events for the year, with our Rewards for Excellence Gala Dinner occurring at the Sofitel Sydney. It promises to be a spectacular event, with winners to be announced in several award categories. Rewards...
In a recent application for judicial review, the Federal Circuit Court of Australia dismissed Eliana Construction and Developing Group...
In a recent application for judicial review, the Federal Circuit Court of Australia dismissed Eliana Construction and Developing Group Pty Ltd.’s application stating that they had no basis for unfairly dismissing an employee who had suffered domestic violence by her partner, who was also employed at the same company. The...
Did you know that it’s Super Booster day on 15 September 2016? Leading up to this day you’re invited to make...
Did you know that it’s Super Booster day on 15 September 2016? Leading up to this day you’re invited to make a pledge to add a little extra to your super. But it’s not just about boosting your super for one day, it’s thinking about boosting it for the rest of...
There are only two answers to that question – yes and no. For those businesses who are believers, the...
There are only two answers to that question – yes and no. For those businesses who are believers, the reasons they believe are driven by two critical business growth outcomes: More spend by members vs non members (up to 40% more) PLUS More visits by members vs non members (up...
When a customer stop purchasing from a company or cancels a service, more often than not, businesses try to...
When a customer stop purchasing from a company or cancels a service, more often than not, businesses try to legitimise the reasoning behind lost profit. "We didn’t want them as a customer anyway." "They weren’t our target market." Every user or customer, whether you believe they are your core market or not,...
Queensland's Pacific Fair Shopping Centre, located on the Gold Coast, has taken out the Queensland Retail Property of the...
Queensland's Pacific Fair Shopping Centre, located on the Gold Coast, has taken out the Queensland Retail Property of the Year Award at the Property Council's annual gala. Pacific Fair also took home the Excellence in Design Award and the Excellence in Marketing award on the night. Following a major $670 million...
Winemakers are the latest retailers to target the booming Chinese market, where Australian products are actively sort after. With the...
Winemakers are the latest retailers to target the booming Chinese market, where Australian products are actively sort after. With the help of Alibaba and the Tmall.com platform, 10 Australian brands from eight regions will soon be offering their products through vinehoo.com. A further 20 brands are expected to be listed...
Embroiled convenience chain 7-Eleven has reacted to new claims of worker exploitation after revelations that the Fair Work Ombudsman...
Embroiled convenience chain 7-Eleven has reacted to new claims of worker exploitation after revelations that the Fair Work Ombudsman is considering further legal action. While 7 Eleven has made efforts to change, including adapting its business model, changes to senior management and setting up compensation schemes to underpaid workers, new...
Please note, further to our communication last week, that an error has been identified with calculations relating to the...
Please note, further to our communication last week, that an error has been identified with calculations relating to the 2.4% wage rate increase for the Children’s Services Award, effective 1 September 2016. This error has been rectified and a new wage rate summary can be accessed by logging into our...
Retailers that are engaging in online sales (e-commerce) or collecting customer data in registrations forms have unique security and...
Retailers that are engaging in online sales (e-commerce) or collecting customer data in registrations forms have unique security and privacy considerations. Retailers may be using proprietary solutions or using a 3rd party program to collect and process this information. If a retailer collects this information, they are responsible for its...
The Australian Government Department of Employment has published Australian Jobs 2016. The publication presents an overview of the current labour market...
The Australian Government Department of Employment has published Australian Jobs 2016. The publication presents an overview of the current labour market and highlights the major changes which have occurred, including for industries and occupations. It is designed to meet the needs of a range of users, and there is a regional...
This week the NRA Ready for Retail Program has reached our 51st job outcome for our program, which is...
This week the NRA Ready for Retail Program has reached our 51st job outcome for our program, which is funded through the Queensland Government Skilling Queenslanders for Work (SQW) Program. Danielle Owen trained in our course in Chermside and undertook her work experience at the Chemist Warehouse in Ashgrove. She...
We are pleased to welcome our new senior lawyer, Angela Szczepanski to the National Retail Association Legal Team. Angela joins...
We are pleased to welcome our new senior lawyer, Angela Szczepanski to the National Retail Association Legal Team. Angela joins the team with over 13 years’ experience in industrial relations and has worked for a number of employer associations, private enterprises as in house counsel and for the Queensland State...
Last week’s retail trade data may not have been the most high-profile activity performed by the Australian Bureau of...
Last week’s retail trade data may not have been the most high-profile activity performed by the Australian Bureau of Statistics in recent months. That honour clearly went to the national Census. But in terms of outcomes, this exercise was almost as disappointing! The ABS reported that retail trade flatlined in...
Dark patterns are manipulative techniques used in interfaces to trick users into doing things they normally wouldn’t. Benefiting the...
Dark patterns are manipulative techniques used in interfaces to trick users into doing things they normally wouldn’t. Benefiting the company at the expense of the customer. Bait & switch, hidden costs, forced continuity and disguised ads are regularly used in businesses across the globe. The use of these sneaky techniques may...