Wage subsidies for employers

jobactive is a an Australian Government program to assist more Australians into work. It connects job seekers with employers and...

jobactive is a an Australian Government program to assist more Australians into work. It connects job seekers with employers and is delivered by a network of jobactive providers in over 1700 locations across Australia. A jobactive provider can help you access wage subsidies of up to $6,500 (GST inclusive) for employing...

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How do you implement customer centricity?

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first...

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first year of the New Myer strategy. Like many other ‘fit’ retail strategies today, the ‘New Myer’ strategy, aims to be truly ‘customer centric’, but what does this really mean? Customer centricity has...

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Flat trend continues for retail

According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail...

According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail trade figures have continued the flat trend that they finished the 2015-16 financial year with. Seasonally adjusted, retail turnover for July 2016 remained more or less unchanged at 0.0 per cent,...

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Gold Coast Students Ready for Retail

On the 13/09/16 the NRA Training Division commenced a Ready for Retail program at Broadbeach Surf Lifesaving Club on...

On the 13/09/16 the NRA Training Division commenced a Ready for Retail program at Broadbeach Surf Lifesaving Club on the Gold Coast, with ocean views and daily visits from passing dolphins and whales. The NRA has once again partnered with Coles to give a group of students with disabilities, real...

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Discrimination still a major player in organisations

Australia Post was ordered to pay $40,000 in compensation for a colleague racially discriminating against a worker. However, claims...

Australia Post was ordered to pay $40,000 in compensation for a colleague racially discriminating against a worker. However, claims for aggravated damages and exemplary damages were rejected. A postal delivery driver for Australia Post was subjected to racial teasing by being called “a black bastard”, a “f@#*ing black bastard” and...

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Australians spending even more time online

New research commissioned by the company rolling out the National Broadband Network (NBN) has found that internet users are...

New research commissioned by the company rolling out the National Broadband Network (NBN) has found that internet users are expected to spend an extra 22 days online this year compared with two years ago. “Most of us are getting online when we open our eyes in the morning and before...

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Sweet expansion for Doughnut Time

From lawyer to King of Doughnuts, Damian Griffiths is expanding his empire to include a premium Sydney location. Doughnut Time...

From lawyer to King of Doughnuts, Damian Griffiths is expanding his empire to include a premium Sydney location. Doughnut Time has rapidly expanded since opening 16 months ago, growing from one small Brisbane store to over 27 stores across Australia. According to Griffiths, the key has been creating a recognisable and...

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Christmas shoppers shop early and want more discounts

Commonwealth Bank Australia (CBA) says 74% of retailers won’t be changing their approach to sales this Christmas, even though...

Commonwealth Bank Australia (CBA) says 74% of retailers won’t be changing their approach to sales this Christmas, even though about half (46%) of shoppers expect larger discounts during the festive season. According to CBA’s latest research from the Retail Insights Report, 18% of Australian retailers have commenced some form of Christmas...

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7-Eleven denies unpaid tax claims

7-Eleven convenience chain has categorically denied claims by NSW Labor that is has paid no payroll tax for at...

7-Eleven convenience chain has categorically denied claims by NSW Labor that is has paid no payroll tax for at least three financial years. A freedom of information (FOI) request revealed 7-Eleven is not registered for payroll tax in the state, according to NSW Labor. “7-Eleven engaged in the biggest wage-theft scandal...

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Message from the CEO: 3 October 2016

Last week I mentioned the ongoing review of the General Retail Industry Award, and specifically the issue of penalty...

Last week I mentioned the ongoing review of the General Retail Industry Award, and specifically the issue of penalty rates for Sundays.  This week I attended a talk on the issue by the President of the Fair Work Commission, Justice Iain Ross.  While he didn’t comment on the likely...

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New Franchise TV show airs this Sunday

NATIONWIDE A new FREE-TO-AIR TV program called The Franchise Show, will launch Australia-wide on Channel 7, this Sunday 2 October. Hosted by finance...

NATIONWIDE A new FREE-TO-AIR TV program called The Franchise Show, will launch Australia-wide on Channel 7, this Sunday 2 October. Hosted by finance commentator and consumer advocate Effie Zahos, the weekly half-hour program will explore the positives, the pitfalls, and the personalities behind the growing franchising sector in Australia. “Franchising is a fundamental cornerstone of Australia’s...

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Message from the CEO: 26 September 2016

The NRA has this week led a delegation to meet with Prime Minister Malcolm Turnbull, Federal Treasurer Scott Morrison,...

The NRA has this week led a delegation to meet with Prime Minister Malcolm Turnbull, Federal Treasurer Scott Morrison, Employment Minister Michaelia Cash, and Queensland Senator James McGrath, to discuss the Coalition’s second term agenda, and to further expand on ways to reduce regulatory burdens which reduce business profitability,...

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Speed networking with Rision! Find out the surprising results of Rision’s event at the NRA Rewards for Excellence awards…

Getting the right people, in the right place at the right time is the goal of our company Rision...

Getting the right people, in the right place at the right time is the goal of our company Rision Ltd. As a partner and sponsor of the NRA Rewards for Excellence we were offered the opportunity to host an event on the day. Being a successful technology start-up we wanted to...

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Termination of bully upheld as a fair dismissal

A mineworker, along with two other colleagues who were dismissed for bullying a fellow employee by boxing his vehicle...

A mineworker, along with two other colleagues who were dismissed for bullying a fellow employee by boxing his vehicle in on a highway, failed to convince the FWC that they were dismissed unfairly. Rio Tinto subsidiary Coal & Allied Mining Services Pty Ltd (Mt Thorley) conducted an investigation into the...

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Are online marketplaces right for you?

Indirect selling or third party online marketplaces, such as eBay, can be a great way to broaden your reach,...

Indirect selling or third party online marketplaces, such as eBay, can be a great way to broaden your reach, trial new products, and test different regions with lower costs compared to setting up a new storefront. Groupon, eBay, Etsy and Zazzle are just a few examples of third party websites...

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71% of people using mobile to make payments

Mobile commerce (mcommerce) is continuing to grow and if your business isn’t offering mobile payment options you could be...

Mobile commerce (mcommerce) is continuing to grow and if your business isn’t offering mobile payment options you could be missing out. Mobile commerce relates to the use of wireless handheld devices such as mobile phones and tablets to perform transactions. This includes everyday banking, consumer purchases, money transfers, mobile ticketing,...

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