Retailers back buy now, pay later services

The National Retail Association (NRA) has today come out and backed buy now, pay later service providers such as...

The National Retail Association (NRA) has today come out and backed buy now, pay later service providers such as Afterpay, OpenPay and ZipPay. This follows moves by regulator ASIC to impose additional oversight powers and Federal Labor flagging its support for further regulation. NRA Deputy CEO Lindsay Carroll said it is...

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Retail Spotlight: Vicki Klunyk, GM People & Culture at SurfStitch

We interviewed retailers to hear their insights and adventures in the retail world. Meet Vicki Klunyk, General Manger of...

We interviewed retailers to hear their insights and adventures in the retail world. Meet Vicki Klunyk, General Manger of People and Culture at SurfStitch How long have you been in retail? / How did your retail career begin? I started in retail in 1986 when I joined Myer in their...

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Message from the CEO: 27 November 2018

With the fast-changing nature of the modern retail environment it is critical that the NRA stays in front of...

With the fast-changing nature of the modern retail environment it is critical that the NRA stays in front of all emerging trends. Part of this means having both relevant and broad representation in our organization’s leadership that understands fully the key issues facing retail and how to best navigate...

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Grasping SEO – a beginner’s guide

Written by Dionne Alaveras, News Xtend We have all heard how crucial driving traffic to your website is and we...

Written by Dionne Alaveras, News Xtend We have all heard how crucial driving traffic to your website is and we understand people reading are probably thinking ‘but how does this affect my bottom line?’ You invest dollars into marketing and you want to see that bottom line shift and you are...

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Members overwhelmingly endorse the NRA’s direction and performance

The National Retail Association’s Chairman and Directors have been re-elected unchallenged, in a strong show of faith by members...

The National Retail Association’s Chairman and Directors have been re-elected unchallenged, in a strong show of faith by members in the performance and direction of their association. Chair Mark Brodie, Deputy Chair Ian Winterburn and Directors Kristine Skippington, Geoff Hogg and Tim Schaafsma resumed their positions at today’s annual general...

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Social media in the workplace: where do we draw the line?

Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal With 60% of the Australian population actively using Facebook, there...

Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal With 60% of the Australian population actively using Facebook, there is no doubt that social media has changed the way we go about our every day. In the context of managing employees, social media has blurred the lines between public and...

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The Leasing Department joins Lpc Cresa

This month, our leasing and tenancy partner The Leasing Department joined with one of Australia’s leading tenant-side leasing and...

This month, our leasing and tenancy partner The Leasing Department joined with one of Australia’s leading tenant-side leasing and property advisory businesses Lpc Cresa. The union provides The Leasing Department with an opportunity to expand on the offer and services it has been providing NRA members over the past two...

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Message from the CEO – 13 November 2018

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing...

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business...

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Forget everything you know about the traditional marketing funnel

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional...

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional marketing funnel. In the last six months, the search engine looked at thousands of users’ clickstream data from a third-party opt-in panel and found that no two consumer journeys are exactly...

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Over and above – attracting and retaining quality employees

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new...

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new enterprise agreement. The agreement, which was supported by the Finance Sector Union, contains a novel entitlement for transgender employees undergoing gender transition to access up to four weeks’ of paid...

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Message from the CEO: 30 October 2018

It’s hard to believe that we are now less than two months away from Christmas. The difference between a good...

It’s hard to believe that we are now less than two months away from Christmas. The difference between a good Christmas and a bad Christmas can be crucial to the viability of a retail business. A strong festive season can not only provide a strong injection of profit, but also...

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Member Spotlight: Emma Miller, HR Manager of Boardriders Inc

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager...

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager of Boardriders Inc, previously know as Billabong Group. How long have you been in retail? / How did your retail career begin? My first job was in a retail environment, whilst...

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Fair Work Commission resolves ambiguity around casual penalty rates

You will recall at the beginning of this month the NRA had reported on the Fair Work Commission’s (FWC)...

You will recall at the beginning of this month the NRA had reported on the Fair Work Commission’s (FWC) decision to introduce additional penalties for casual employees under the General Retail Industry Award 2010 (the Retail Award). Last week, the National Retail Association (NRA) intervened in the matter and filed...

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Meet our Store Manager of the Year, Madison Keynes.

We interviewed our winners from the 2018 National Retail Awards. Meet Madison Keynes from Target our Store Manager of...

We interviewed our winners from the 2018 National Retail Awards. Meet Madison Keynes from Target our Store Manager of the Year. Where did your retail journey begin? My journey began as a 15 year old fresh faced, fresh food kid at Woolworths in Lavington, NSW. I began on the registers and...

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Message from the CEO – 23 October 2019

There is currently a case before the Federal Court that could have real ramifications for small businesses across Australia. First,...

There is currently a case before the Federal Court that could have real ramifications for small businesses across Australia. First, a bit of background. In August this year the Federal Court found that a casual truck driver previously employed by labor hire company WorkPac was entitled to back pay for...

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Give Your Dead Inventory A Second Life: Social Value Potential of Retail in the Circular Economy

Written by Emma McCourt, Worlds Biggest Garage Sale. In retail, shifts in culture, technological disruption, and increased competition on a...

Written by Emma McCourt, Worlds Biggest Garage Sale. In retail, shifts in culture, technological disruption, and increased competition on a global scale has led to intensifying volatility and uncertainty as consumers become more demanding and unpredictable in their spending. This is in part due to changing consumer values; people are...

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