Retail continues its slow year following soft sales figures for August

The retail sector has continued its slow year following the release today of the Australian Bureau of Statistics (ABS)...

The retail sector has continued its slow year following the release today of the Australian Bureau of Statistics (ABS) report which showed soft sales figures for the month of August. The ABS report shows a small rise in turnover of 0.3 per cent, making it the weakest back-to-back results for...

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National Retail Association welcomes newest recruit – baby Wilhelmina

National Retail Association (NRA) CEO Dominique Lamb and husband Tony Kuhlmann have today welcomed the safe arrival of a...

National Retail Association (NRA) CEO Dominique Lamb and husband Tony Kuhlmann have today welcomed the safe arrival of a baby girl, Wilhelmina. Ms Lamb said ‘Minnie’ was the newest addition to a long line of savvy female retailers, citing her mother and her immigrant grandmother as inspirational, innovative business owners...

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Meet our Franchisee of the Year, Karnon Enterprises Pty Ltd (trading as Boost Juice)

We interviewed our winners from the 2018 National Retail Awards. Narell Hall and Karen O’Neill from Karnon Enterprises Pty...

We interviewed our winners from the 2018 National Retail Awards. Narell Hall and Karen O’Neill from Karnon Enterprises Pty Ltd. Narell and Karen are business partners and sisters running Boost Juice Stores in five locations across Brisbane, they are also the winners of our Franchisee of the Year award. ...

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Drive online sales with display

Written by Dionne Alaveras, News Xtend All those business owners looking to increase online sales still here? All new readers,...

Written by Dionne Alaveras, News Xtend All those business owners looking to increase online sales still here? All new readers, we welcome you. In previous articles, we’ve looked into how, when harnessing the powers of Facebook and Google, simple advertising strategies can be implemented to increase online sales. Now we draw our...

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Message from the CEO – 2 October 2018

Earlier this week PayPal released its mCommerce Index which surveyed over 1,000 consumers and 400 businesses. The report contained...

Earlier this week PayPal released its mCommerce Index which surveyed over 1,000 consumers and 400 businesses. The report contained some interesting findings that the retail industry should acknowledge. Rest assured, the NRA has long maintained that traditional bricks and mortar outlets will continue to be at the forefront of the...

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The fruits of forethought: good planning gives employers victory in Fair Work Commission

By Alex Millman and Lindsay Carroll, NRA Legal All too often, tales from the Fair Work Commission reveal the woes...

By Alex Millman and Lindsay Carroll, NRA Legal All too often, tales from the Fair Work Commission reveal the woes of what happens when employers are too trigger-happy in sacking their employees. When employers lose unfair dismissal claims, it is usually because they have jumped the gun and dismissed the employee...

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Retailers slam Saturday penalty rate slug ahead of Christmas

The National Retail Association (NRA) has slammed the decision to slug Australia’s embattled retailers with a penalty rate rise...

The National Retail Association (NRA) has slammed the decision to slug Australia’s embattled retailers with a penalty rate rise on the eve of the Christmas trade period. The Fair Work Commission (FWC) has ruled to increase penalty rates by 25% for 350,000 casual retail employees who work on Saturday and...

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Meet our Medium Retailer of the Year Champion, St Frock.

We interviewed our winners from the 2018 National Retail Awards. Meet Sandradee Makejev, owner of St Frock, our Medium...

We interviewed our winners from the 2018 National Retail Awards. Meet Sandradee Makejev, owner of St Frock, our Medium Retailer of the Year. Where did your retail journey begin? My retail journey began 8 years ago at Sydney’s Bondi Markets. I was working full-time in fashion PR & Marketing, and...

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NRA leading proactive responses to wage compliance in the retail and fast food industries

As the approaching Christmas season brings 2018 inexorably to a close, the NRA’s Legal Practice Director and Deputy CEO,...

As the approaching Christmas season brings 2018 inexorably to a close, the NRA’s Legal Practice Director and Deputy CEO, Lindsay Carroll reflects on a year that has been a challenging time for retailers and business in general. Never before has compliance with industrial laws been so far at the...

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Gift card reforms to benefit consumers

THE HON STUART ROBERT MP Assistant Treasurer 20 September 2018 Gift card reforms to benefit consumers The Legislative and Governance Forum on Consumer...

THE HON STUART ROBERT MP Assistant Treasurer 20 September 2018 Gift card reforms to benefit consumers The Legislative and Governance Forum on Consumer Affairs have voted to implement nationally consistent reforms to gift card expiry. Consumers are frustrated with gift cards expiring before they can use them. These reforms will put in place a...

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Message from the CEO – 25 September 2018

It’s no secret we’re addicted to our phones – just think about the panic most of us feel at...

It’s no secret we’re addicted to our phones – just think about the panic most of us feel at the thought of losing ours! While it’s also no secret these little devices have revolutionised our industry, the latest research from Salesforce suggests they are going to play an even greater...

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Meet our Small Retailer of the Year, Simply for Strings.

We interviewed our winners from the 2018 National Retail Awards. Meet Toby Cumpstay from Simply for Strings, Our Small...

We interviewed our winners from the 2018 National Retail Awards. Meet Toby Cumpstay from Simply for Strings, Our Small Retailer of the Year.     Where did your retail journey begin? I quickly learned how to serve customers in my parents fast-food (kebab) shop when I was only 13 right...

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How do I find and keep great staff?

How do I find and keep great staff is a question as old as time, but the times are...

How do I find and keep great staff is a question as old as time, but the times are changing. As more and more millennials move into the workforce, we are increasingly seeing retailers invest in dedicated leadership training to inspire and retain their staff. Earlier this month, we brought together...

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Top tips for engaging casual employees over Christmas

Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal According to recent analysis by global job search platform Indeed, 67%...

Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal According to recent analysis by global job search platform Indeed, 67% of Christmas job opportunities in Australia are created in the retail sector to help serve the Christmas shopping frenzy. Last year, Australians spent in excess of $26 billion during the month...

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Message from the CEO – September 18 2018

If your business employs casuals, as many retailers do, you probably have serious concerns about the recent Federal Court...

If your business employs casuals, as many retailers do, you probably have serious concerns about the recent Federal Court ruling in the matter of WorkPac v Skene. If you’re not aware of the case, I guarantee you will hear about it in coming weeks and months.  It is a...

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Driving online sales with google

Written by Dionne Alaveras, News Xtend Attention all business owners looking to increase online sales. You ready for another week of...

Written by Dionne Alaveras, News Xtend Attention all business owners looking to increase online sales. You ready for another week of tips and hints? Previously we deep dived into the Facebook platform and looked at how Facebook could be utilised to drive online sales. This week, we are looking at another digital advertising...

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