Meet our Lifetime Achievement Award winner, Mary Booth.

We interviewed our winners from the 2018 National Retail Awards. Meet Mary Booth Owner of Wine Glass Gallery and...

We interviewed our winners from the 2018 National Retail Awards. Meet Mary Booth Owner of Wine Glass Gallery and winner of our Lifetime Achievement (30+ years of service) award. Where did your retail journey begin? When I was 15 years old my family moved from Country NSW to the Hills...

Read More

Message from the Deputy CEO – 9 October 2018

You may be wondering why you’re hearing from me today instead of Dominique? The newest addition to the National Retail...

You may be wondering why you’re hearing from me today instead of Dominique? The newest addition to the National Retail Association clan – Dominique’s and husband Tony’s first baby, Wilhelmina – made her grand entrance into the world a little earlier than expected late last week, weighing in at 7lb...

Read More

The nightmare before Christmas – new penalty rates from 1 November 2018

By Calum Woods and Lindsay Carroll, NRA Legal From 1 November 2018, retailers will be required to pay a new...

By Calum Woods and Lindsay Carroll, NRA Legal From 1 November 2018, retailers will be required to pay a new evening penalty rate to casual employees for work performed after 6:00pm Monday – Friday. In a decision issued 27 September 2018, the Fair Work Commission (Commission) determined that the new penalty...

Read More

How employing staff with disabilities reaps big benefits.

Having the Conversation: the benefits of employing staff with a disability, shows through case studies how Tasmanian businesses have...

Having the Conversation: the benefits of employing staff with a disability, shows through case studies how Tasmanian businesses have taken the lead, and never looked back. This video was developed in partnership with the not-for-profit MEGT (Australia) Ltd, the Tasmanian Chamber of Commerce and industry, with funding from the...

Read More

Boost for women in business

Minister for Employment and Small Business and Minister for Training and Skills Development The Honourable Shannon Fentiman Tuesday, October 02, 2018 Boost...

Minister for Employment and Small Business and Minister for Training and Skills Development The Honourable Shannon Fentiman Tuesday, October 02, 2018 Boost for women in business Australia’s largest food and drink incubator is one of 15 small businesses run by women that will benefit from more than $550,000 in Queensland Government grants. Minister for...

Read More

Retail continues its slow year following soft sales figures for August

The retail sector has continued its slow year following the release today of the Australian Bureau of Statistics (ABS)...

The retail sector has continued its slow year following the release today of the Australian Bureau of Statistics (ABS) report which showed soft sales figures for the month of August. The ABS report shows a small rise in turnover of 0.3 per cent, making it the weakest back-to-back results for...

Read More

National Retail Association welcomes newest recruit – baby Wilhelmina

National Retail Association (NRA) CEO Dominique Lamb and husband Tony Kuhlmann have today welcomed the safe arrival of a...

National Retail Association (NRA) CEO Dominique Lamb and husband Tony Kuhlmann have today welcomed the safe arrival of a baby girl, Wilhelmina. Ms Lamb said ‘Minnie’ was the newest addition to a long line of savvy female retailers, citing her mother and her immigrant grandmother as inspirational, innovative business owners...

Read More

Meet our Franchisee of the Year, Karnon Enterprises Pty Ltd (trading as Boost Juice)

We interviewed our winners from the 2018 National Retail Awards. Narell Hall and Karen O’Neill from Karnon Enterprises Pty...

We interviewed our winners from the 2018 National Retail Awards. Narell Hall and Karen O’Neill from Karnon Enterprises Pty Ltd. Narell and Karen are business partners and sisters running Boost Juice Stores in five locations across Brisbane, they are also the winners of our Franchisee of the Year award. ...

Read More

Drive online sales with display

Written by Dionne Alaveras, News Xtend All those business owners looking to increase online sales still here? All new readers,...

Written by Dionne Alaveras, News Xtend All those business owners looking to increase online sales still here? All new readers, we welcome you. In previous articles, we’ve looked into how, when harnessing the powers of Facebook and Google, simple advertising strategies can be implemented to increase online sales. Now we draw our...

Read More

Message from the CEO – 2 October 2018

Earlier this week PayPal released its mCommerce Index which surveyed over 1,000 consumers and 400 businesses. The report contained...

Earlier this week PayPal released its mCommerce Index which surveyed over 1,000 consumers and 400 businesses. The report contained some interesting findings that the retail industry should acknowledge. Rest assured, the NRA has long maintained that traditional bricks and mortar outlets will continue to be at the forefront of the...

Read More

The fruits of forethought: good planning gives employers victory in Fair Work Commission

By Alex Millman and Lindsay Carroll, NRA Legal All too often, tales from the Fair Work Commission reveal the woes...

By Alex Millman and Lindsay Carroll, NRA Legal All too often, tales from the Fair Work Commission reveal the woes of what happens when employers are too trigger-happy in sacking their employees. When employers lose unfair dismissal claims, it is usually because they have jumped the gun and dismissed the employee...

Read More

Retailers slam Saturday penalty rate slug ahead of Christmas

The National Retail Association (NRA) has slammed the decision to slug Australia’s embattled retailers with a penalty rate rise...

The National Retail Association (NRA) has slammed the decision to slug Australia’s embattled retailers with a penalty rate rise on the eve of the Christmas trade period. The Fair Work Commission (FWC) has ruled to increase penalty rates by 25% for 350,000 casual retail employees who work on Saturday and...

Read More

Meet our Medium Retailer of the Year Champion, St Frock.

We interviewed our winners from the 2018 National Retail Awards. Meet Sandradee Makejev, owner of St Frock, our Medium...

We interviewed our winners from the 2018 National Retail Awards. Meet Sandradee Makejev, owner of St Frock, our Medium Retailer of the Year. Where did your retail journey begin? My retail journey began 8 years ago at Sydney’s Bondi Markets. I was working full-time in fashion PR & Marketing, and...

Read More

NRA leading proactive responses to wage compliance in the retail and fast food industries

As the approaching Christmas season brings 2018 inexorably to a close, the NRA’s Legal Practice Director and Deputy CEO,...

As the approaching Christmas season brings 2018 inexorably to a close, the NRA’s Legal Practice Director and Deputy CEO, Lindsay Carroll reflects on a year that has been a challenging time for retailers and business in general. Never before has compliance with industrial laws been so far at the...

Read More

Gift card reforms to benefit consumers

THE HON STUART ROBERT MP Assistant Treasurer 20 September 2018 Gift card reforms to benefit consumers The Legislative and Governance Forum on Consumer...

THE HON STUART ROBERT MP Assistant Treasurer 20 September 2018 Gift card reforms to benefit consumers The Legislative and Governance Forum on Consumer Affairs have voted to implement nationally consistent reforms to gift card expiry. Consumers are frustrated with gift cards expiring before they can use them. These reforms will put in place a...

Read More

Message from the CEO – 25 September 2018

It’s no secret we’re addicted to our phones – just think about the panic most of us feel at...

It’s no secret we’re addicted to our phones – just think about the panic most of us feel at the thought of losing ours! While it’s also no secret these little devices have revolutionised our industry, the latest research from Salesforce suggests they are going to play an even greater...

Read More