Message from the CEO – 13 November 2018

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing...

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business...

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Forget everything you know about the traditional marketing funnel

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional...

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional marketing funnel. In the last six months, the search engine looked at thousands of users’ clickstream data from a third-party opt-in panel and found that no two consumer journeys are exactly...

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Important changes to termination provisions in modern awards

Earlier this year, the Fair Work Commission determined that it was necessary to vary 86 modern awards that were...

Earlier this year, the Fair Work Commission determined that it was necessary to vary 86 modern awards that were silent on the time period within which termination payments are to be made. Payment must be made within 7 days The changes provide that employers must pay an employee’s wages and all...

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Over and above – attracting and retaining quality employees

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new...

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new enterprise agreement. The agreement, which was supported by the Finance Sector Union, contains a novel entitlement for transgender employees undergoing gender transition to access up to four weeks’ of paid...

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Member Spotlight: Chris Marks, Head of HR – ANZ of Swarovski

We interviewed our members to hear their insights and adventures in the retail world. Meet Chris Marks, Head of...

We interviewed our members to hear their insights and adventures in the retail world. Meet Chris Marks, Head of HR of Swarovski. How long have you been in retail?/How did your retail career begin? I had worked in customer service roles throughout my school and university years. It was only...

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Back your backyard – American Express launches Shop Small this November

Returning this November for its sixth year, Shop Small shines the spotlight on the importance of small businesses and...

Returning this November for its sixth year, Shop Small shines the spotlight on the importance of small businesses and encourages Australians to walk through their doors. It reminds people that if they value small businesses and want to see them thrive, they need to support them. American Express has marked...

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Message from the CEO: 6 November 2018

Another week has come and gone in the retail world, and with it we are one week closer to...

Another week has come and gone in the retail world, and with it we are one week closer to Christmas 2018. In last week’s NRR we outlined five key areas that retailers of all shapes and sizes should pay close attention to in order to maximise Christmas sales. In the...

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Tribunal finds employer liable for unknowing discrimination

By Zoe Brodie and Alex Millman, NRA Legal A recent finding of the Victorian Civil and Administrative Tribunal highlights how...

By Zoe Brodie and Alex Millman, NRA Legal A recent finding of the Victorian Civil and Administrative Tribunal highlights how employers can be liable, even unwittingly, for discriminating against their employees. The Facts Mr Ferris was employed by the Department of Justice and Regulation at Langi Kal prison in Victoria. Unknown to...

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Message from the CEO: 30 October 2018

It’s hard to believe that we are now less than two months away from Christmas. The difference between a good...

It’s hard to believe that we are now less than two months away from Christmas. The difference between a good Christmas and a bad Christmas can be crucial to the viability of a retail business. A strong festive season can not only provide a strong injection of profit, but also...

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Member Spotlight: Emma Miller, HR Manager of Boardriders Inc

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager...

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager of Boardriders Inc, previously know as Billabong Group. How long have you been in retail? / How did your retail career begin? My first job was in a retail environment, whilst...

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Fair Work Commission resolves ambiguity around casual penalty rates

You will recall at the beginning of this month the NRA had reported on the Fair Work Commission’s (FWC)...

You will recall at the beginning of this month the NRA had reported on the Fair Work Commission’s (FWC) decision to introduce additional penalties for casual employees under the General Retail Industry Award 2010 (the Retail Award). Last week, the National Retail Association (NRA) intervened in the matter and filed...

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Meet our Store Manager of the Year, Madison Keynes.

We interviewed our winners from the 2018 National Retail Awards. Meet Madison Keynes from Target our Store Manager of...

We interviewed our winners from the 2018 National Retail Awards. Meet Madison Keynes from Target our Store Manager of the Year. Where did your retail journey begin? My journey began as a 15 year old fresh faced, fresh food kid at Woolworths in Lavington, NSW. I began on the registers and...

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Message from the CEO – 23 October 2019

There is currently a case before the Federal Court that could have real ramifications for small businesses across Australia. First,...

There is currently a case before the Federal Court that could have real ramifications for small businesses across Australia. First, a bit of background. In August this year the Federal Court found that a casual truck driver previously employed by labor hire company WorkPac was entitled to back pay for...

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Give Your Dead Inventory A Second Life: Social Value Potential of Retail in the Circular Economy

Written by Emma McCourt, Worlds Biggest Garage Sale. In retail, shifts in culture, technological disruption, and increased competition on a...

Written by Emma McCourt, Worlds Biggest Garage Sale. In retail, shifts in culture, technological disruption, and increased competition on a global scale has led to intensifying volatility and uncertainty as consumers become more demanding and unpredictable in their spending. This is in part due to changing consumer values; people are...

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Meet Calum Woods, Lawyer and Senior Workplace Relations Advisor

Calum Woods is the newest addition to the workplace relations team at the National Retail Association. Calum was a...

Calum Woods is the newest addition to the workplace relations team at the National Retail Association. Calum was a former Associate to Commissioner Spencer at the Fair Work Commission assisting with significant matters such as the family and domestic violence leave award modernisation claim, the Coles enterprise agreement termination...

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NRA welcomes Minister’s intervention in casual employment case

The National Retail Association (NRA) has today welcomed the announcement by Federal Jobs and Industrial Relations Minister Kelly O’Dwyer...

The National Retail Association (NRA) has today welcomed the announcement by Federal Jobs and Industrial Relations Minister Kelly O’Dwyer that she will intervene in a Federal Court case that could decimate thousands of small businesses. The Federal Court is currently considering an application by WorkPac as to whether a casual...

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