Members overwhelmingly endorse the NRA’s direction and performance

The National Retail Association’s Chairman and Directors have been re-elected unchallenged, in a strong show of faith by members...

The National Retail Association’s Chairman and Directors have been re-elected unchallenged, in a strong show of faith by members in the performance and direction of their association. Chair Mark Brodie, Deputy Chair Ian Winterburn and Directors Kristine Skippington, Geoff Hogg and Tim Schaafsma resumed their positions at today’s annual general...

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Seeing Stars! Why ‘Trade Mark-ability’ is important for your brand

By Christine Moody, Brand Audits  Since immigrating from Veneto, Italy, Luigi Borgo’s family has been making Italian salami in Queensland,...

By Christine Moody, Brand Audits  Since immigrating from Veneto, Italy, Luigi Borgo’s family has been making Italian salami in Queensland, Australia for half a century under the Borgo Salumi brand name. ‘Borgo Salumi’ was established in 1966 and produces 500 tonnes of salami each year from their Holland Park factory—every...

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Member Spotlight: Anita Dorwald, Chief Operations Officer at City Beach

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations...

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations Officer at City Beach. How long have you been in retail? / How did your retail career begin? Having ticked over 15 years, it’s hard to remember a time before City...

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Social media in the workplace: where do we draw the line?

Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal With 60% of the Australian population actively using Facebook, there...

Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal With 60% of the Australian population actively using Facebook, there is no doubt that social media has changed the way we go about our every day. In the context of managing employees, social media has blurred the lines between public and...

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The Leasing Department joins Lpc Cresa

This month, our leasing and tenancy partner The Leasing Department joined with one of Australia’s leading tenant-side leasing and...

This month, our leasing and tenancy partner The Leasing Department joined with one of Australia’s leading tenant-side leasing and property advisory businesses Lpc Cresa. The union provides The Leasing Department with an opportunity to expand on the offer and services it has been providing NRA members over the past two...

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Message from the CEO: 20 November 2018

Last week the NRA unveiled our sales projections for the Christmas trade period. For the first time ever, we can...

Last week the NRA unveiled our sales projections for the Christmas trade period. For the first time ever, we can forecast that Australians are set to splurge over $50 billion on retail sales between now and Christmas. The festive season is not only the busiest time of the year for retail,...

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Member Spotlight: David McConnachie, General Manager of L’Occitane En Provence Australia

We interviewed our members to hear their insights and adventures in the retail world. Meet David McConnachie, General Manager...

We interviewed our members to hear their insights and adventures in the retail world. Meet David McConnachie, General Manager of L’Occitane En Provence Australia. 1. How long have you been in retail? / How did your retail career begin? I have been in Retail over 23 years, and I love it!...

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Message from the CEO – 13 November 2018

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing...

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business...

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Forget everything you know about the traditional marketing funnel

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional...

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional marketing funnel. In the last six months, the search engine looked at thousands of users’ clickstream data from a third-party opt-in panel and found that no two consumer journeys are exactly...

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Important changes to termination provisions in modern awards

Earlier this year, the Fair Work Commission determined that it was necessary to vary 86 modern awards that were...

Earlier this year, the Fair Work Commission determined that it was necessary to vary 86 modern awards that were silent on the time period within which termination payments are to be made. Payment must be made within 7 days The changes provide that employers must pay an employee’s wages and all...

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Over and above – attracting and retaining quality employees

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new...

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new enterprise agreement. The agreement, which was supported by the Finance Sector Union, contains a novel entitlement for transgender employees undergoing gender transition to access up to four weeks’ of paid...

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Member Spotlight: Chris Marks, Head of HR – ANZ of Swarovski

We interviewed our members to hear their insights and adventures in the retail world. Meet Chris Marks, Head of...

We interviewed our members to hear their insights and adventures in the retail world. Meet Chris Marks, Head of HR of Swarovski. How long have you been in retail?/How did your retail career begin? I had worked in customer service roles throughout my school and university years. It was only...

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Back your backyard – American Express launches Shop Small this November

Returning this November for its sixth year, Shop Small shines the spotlight on the importance of small businesses and...

Returning this November for its sixth year, Shop Small shines the spotlight on the importance of small businesses and encourages Australians to walk through their doors. It reminds people that if they value small businesses and want to see them thrive, they need to support them. American Express has marked...

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Message from the CEO: 6 November 2018

Another week has come and gone in the retail world, and with it we are one week closer to...

Another week has come and gone in the retail world, and with it we are one week closer to Christmas 2018. In last week’s NRR we outlined five key areas that retailers of all shapes and sizes should pay close attention to in order to maximise Christmas sales. In the...

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Tribunal finds employer liable for unknowing discrimination

By Zoe Brodie and Alex Millman, NRA Legal A recent finding of the Victorian Civil and Administrative Tribunal highlights how...

By Zoe Brodie and Alex Millman, NRA Legal A recent finding of the Victorian Civil and Administrative Tribunal highlights how employers can be liable, even unwittingly, for discriminating against their employees. The Facts Mr Ferris was employed by the Department of Justice and Regulation at Langi Kal prison in Victoria. Unknown to...

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Message from the CEO: 30 October 2018

It’s hard to believe that we are now less than two months away from Christmas. The difference between a good...

It’s hard to believe that we are now less than two months away from Christmas. The difference between a good Christmas and a bad Christmas can be crucial to the viability of a retail business. A strong festive season can not only provide a strong injection of profit, but also...

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