Top 5 Influential Brands Named

Independent market research company, Ipsos has released the Top 5 Most Influential Brands study, based on an online survey...

Independent market research company, Ipsos has released the Top 5 Most Influential Brands study, based on an online survey of over 2,000 Australian adults using the Ipsos panel in late 2015, which highlights the brands that are in the forefront of consumers’ minds. Global tech giants Google, Microsoft, Facebook and Apple...

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Are customer complaints a good thing?

The customer is always right doesn’t sit well with all retailers. While you may not agree with this sentiment,...

The customer is always right doesn’t sit well with all retailers. While you may not agree with this sentiment, listening to customers’ complaints and negative feedback can often be more beneficial to the growth of a business than tossing these comments aside. Whether it be face to face, online or...

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7 Ways To Boost Your Digital Marketing In Your Lunch Break

NEWSFLASH…Digital marketing is hard work! It takes time to research, it takes time to provision and it takes time...

NEWSFLASH…Digital marketing is hard work! It takes time to research, it takes time to provision and it takes time to implement new activity and when everyone is busy, more often than not, digital marketing gets shelved. But believe it or not there are quick wins you can implement today! Re-heat...

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Shanghai leading consumer research

Go to market strategies and product testing have changed dramatically in the past few years. ‘Fail fast’ is the...

Go to market strategies and product testing have changed dramatically in the past few years. ‘Fail fast’ is the go to mantra for tech companies and startups, but how does retail compare? Industry leaders are investing in research and development, new tech and roles like customer experience designers. Testing is...

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Omnichannel and the new consumer habits

Omnichannel, multichannel, microsites, geotargeting, C2B and big data. Keeping up with the latest trends and buzzwords is difficult for...

Omnichannel, multichannel, microsites, geotargeting, C2B and big data. Keeping up with the latest trends and buzzwords is difficult for most small to medium retailers who often don’t have the time or resources to focus heavily on the expectations of consumers when it comes to digital. Omnichannel, to put it simply...

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Retail sales improve as temperatures plummet

South-east Australia has recently seen temperature plummet with wild weather bringing howling winds and light snow showers, even in...

South-east Australia has recently seen temperature plummet with wild weather bringing howling winds and light snow showers, even in the sunshine state of Queensland. Heaters have been dusted off and ugg boots finally seeing the light of day with weeks of winter chill predicted. Retailers however, should not start dreaming of...

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Missing out on small business tax concessions?

With tax time around the corner the Australian Tax Office wants you to make the most of small business tax...

With tax time around the corner the Australian Tax Office wants you to make the most of small business tax concessions. What are the tax concessions? The ATO has a What's new for small business page that keeps an up-to- date list of available tax concessions and eligibility requirements. This is a great...

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What Can Social Bring to the Table for Retailers?

If you haven’t got at least one social media platform that you’re active on, as a retailer, by now,...

If you haven’t got at least one social media platform that you’re active on, as a retailer, by now, then you’re significantly behind the eight ball. And yes – we said active. Just having a Facebook account that you post on every other week with a couple of hundred...

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MEMBER ONLY ARTICLE – Soft retail sales continue in April

Data released by the Australian Bureau of Statistics (ABS) this week indicates that the soft retail sales that have...

Data released by the Australian Bureau of Statistics (ABS) this week indicates that the soft retail sales that have been recorded since the beginning of 2016 have continued into the final quarter of 2015/16. The recorded growth of 0.2 per cent, seasonally adjusted, is below the figure forecast by the...

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MEMBER ONLY ARTICLE – SWITCH together to lower our insurance premiums

Retail insurance costs are rising and the National Retail Association (NRA), in partnership with Gow Gates Insurance Brokers, want...

Retail insurance costs are rising and the National Retail Association (NRA), in partnership with Gow Gates Insurance Brokers, want to relieve some of the current financial pressures on our members by unlocking lower insurance premiums through group-buying power. By registering today, we can work together to reduce the pressure...

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MEMBER ONLY ARTICLE – Want to receive up to 20%* off your next NRA membership renewal?

At the National Retail Association (NRA) we pride ourselves on the services, benefits and value for money that we...

At the National Retail Association (NRA) we pride ourselves on the services, benefits and value for money that we offer our members. You can rest assured that an investment in a NRA membership can save you thousands in the running of your business. Did you know that as a member of...

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Retailers looking forward to a return to stability after flat April sales growth

The release of retail trade data by the Australian Bureau of Statistics this week has revealed that sales failed...

The release of retail trade data by the Australian Bureau of Statistics this week has revealed that sales failed to meet the expectation of economic projections, with an increase of 0.2 per cent recorded in seasonally adjusted terms. This estimate is on the back of a 0.2 per cent increase...

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Bullying linked to suicidal thoughts

This week saw the National Retail Association facilitate two mental health workshops to help our members identify and manage...

This week saw the National Retail Association facilitate two mental health workshops to help our members identify and manage mental health issues in the workplace. New Australian research has identified that workplace bullying and harassment increases the likelihood of a worker developing suicidal thoughts. These results highlight a growing need...

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Make Millions of ASEAN’s Urban Consumers Your Targeted Market

The Asian market remains a choice location for investors as ASEAN regional sales are projected to be the fastest...

The Asian market remains a choice location for investors as ASEAN regional sales are projected to be the fastest worldwide over the next 5 years. By 2018 alone, Asian retail sales are estimated to reach over US$10 trillion, which is twice the figures of North America! Also in Asia resides...

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MEMBER ONLY ARTICLE – BDO complimentary engagement session

BDO is a global professional services firm that service a diverse range of clients, from large corporate organisations to...

BDO is a global professional services firm that service a diverse range of clients, from large corporate organisations to private businesses, entrepreneurs and individuals across a broad array of industry sectors. Their Retail team uses more than just the combined knowledge and experience of our staff and partners to provide...

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MEMBER ONLY ARTICLE – Retail Doctor Group free member consultation

From humble beginnings as a one-man retail operations specialist, Retail Doctor Group has grown to be a leading retail...

From humble beginnings as a one-man retail operations specialist, Retail Doctor Group has grown to be a leading retail consultancy with expertise in insights, strategy and implementation. Since its inception in 2005 by Brian Walker, they have worked with over 600 retailers, retail service providers, shopping centres, manufacturers and not-for-profit...

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