Online marketplace held liable for unsafe product

Australian retailers are held to some of the highest standards  of product safety, and they invest substantial resources in...

Australian retailers are held to some of the highest standards  of product safety, and they invest substantial resources in making sure their products are safe. However Australian consumers can unknowingly buy unsafe products from global online marketplaces like Amazon and eBay. The National Retail Association Technical Standards Committee has found numerous...

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02/07/19 Victoria’s e-waste ban now in effect

E-waste – or electronic waste – is growing three times faster than the rate of standard municipal waste. It...

E-waste – or electronic waste – is growing three times faster than the rate of standard municipal waste. It contains many potentially hazardous and valuable materials, which don‘t belong in landfill. In an effort to help protect our environment and recover more precious resources, the Victorian Government has banned all...

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19/06/19 Victorian Govt announces VIC bag ban deadline

The Hon Lily D'Ambrosio MP Minister for Energy, Environment and Climate Change Minister for Solar Homes Media release: Victorian Government Wednesday 19 June Lightweight, single-use...

The Hon Lily D'Ambrosio MP Minister for Energy, Environment and Climate Change Minister for Solar Homes Media release: Victorian Government Wednesday 19 June Lightweight, single-use plastic shopping bags will be banned across Victoria from 1 November this year, under new legislation introduced to parliament today by the Andrews Labor Government. Minister for Environment Lily D’Ambrosio said...

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Victorian bag ban due to come into effect in November

Victorian businesses are being urged to get prepared ahead of the state-wide ban on lightweight plastic shopping bags including...

Victorian businesses are being urged to get prepared ahead of the state-wide ban on lightweight plastic shopping bags including compostable, degradable and biodegradable plastics, which is due to commence from November this year. By the end of this year, all Australian states and territories, except New South Wales, will have...

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People eating ‘a credit card’ of plastic each week, new study reveals

A new study finds on average people could be ingesting approximately 5 grams of plastic every week, which is...

A new study finds on average people could be ingesting approximately 5 grams of plastic every week, which is the equivalent weight of a credit card. By: Dr Thava Palanisami The analysis No Plastic in Nature: Assessing Plastic Ingestion from Nature to People prepared by Dalberg, based on a study commissioned...

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Election 2019 – what is means for businesses and retail

Both sides have finalised their major announcements in the Federal Election campaign, and the two leaders will spend the...

Both sides have finalised their major announcements in the Federal Election campaign, and the two leaders will spend the closing days touring marginal seats and pressing home their respective messages. For the Prime Minister Scott Morrison, the focus will continue to be on economic management and responsible management of...

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NRA Technical Standards Committee

The National Retail Association is leading the way in an ever-changing regulatory environment by providing important opportunities for discussion,...

The National Retail Association is leading the way in an ever-changing regulatory environment by providing important opportunities for discussion, reflection and future planning action. One such opportunity is the NRA’s Technical Standards Committee, where a group of quality assurance and product compliance specialists regularly come together representing many of...

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SafeCity Network encourages increased crime reporting

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to...

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to engage retailers in Brisbane CBD and Fortitude Valley about retail crime and crime reporting to discover the real-world issues facing retailers and to encourage retailers to participate in a trial...

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30/03/19 Safety warning notice – button batteries

COMMONWEALTH OF AUSTRALIA COMPETITION AND CONSUMER ACT 2010 SAFETY WARNING NOTICE Pursuant to paragraph 129(1)(b) of Schedule 2 of the Competition and Consumer...

COMMONWEALTH OF AUSTRALIA COMPETITION AND CONSUMER ACT 2010 SAFETY WARNING NOTICE Pursuant to paragraph 129(1)(b) of Schedule 2 of the Competition and Consumer Act 2010, I, Stuart Robert, Assistant Treasurer, publish this notice to warn of possible risks involved in the use of the consumer goods of the kind specified below. Particulars of the consumer...

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How to conduct better product recalls

Product recall situations can happen to any business. It’s too late to know whether your trading partners are prepared...

Product recall situations can happen to any business. It’s too late to know whether your trading partners are prepared to act once a product needs to be removed from the marketplace. You need to understand what your partners need and what you need from them. Consumers expect faulty products to...

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Is the customer always right? Understanding customer misbehaviour and violence in the workplace

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues...

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues to be a challenge for employers and employees in the retail and fast food industries. Last year, the Shop Distributive and Allied Employees Association (SDA) shed light on this burgeoning issue,...

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NRA launches National Sustainability Committee

The NRA will launch the National Retail Association Sustainability Committee in February this year to bring together sustainability experts...

The NRA will launch the National Retail Association Sustainability Committee in February this year to bring together sustainability experts from across the retail industry to share, discuss and advance developments impacting our environment and consumer opinion. The NRA has a long history of offering retailers an opportunity to come together...

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Top Five Tips to Get Your Lease in Shape this year

For retailers, January is a great time to assess where things are at after the crazy Christmas and New...

For retailers, January is a great time to assess where things are at after the crazy Christmas and New Year sales period and do some planning for the year ahead. Here’s our list of the top five things you need to do to make sure your retail lease is...

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January 1 marks WA’s New Year’s resolution to bin the plastic bag

January 1 marks WA’s New Year’s resolution to bin the plastic bag The National Retail Association (NRA) has today issued...

January 1 marks WA’s New Year’s resolution to bin the plastic bag The National Retail Association (NRA) has today issued an urgent reminder to shoppers and retailers across Western Australia that January 1 marks the beginning to the state’s New Year’s resolution to bin the plastic bag. From January 1, 2019...

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Retailers urge Labor pollies to abandon shopping trolley policy

The National Retail Association (NRA) has today urged the NSW Labor Opposition to re-think its policy announcement on abandoned...

The National Retail Association (NRA) has today urged the NSW Labor Opposition to re-think its policy announcement on abandoned shopping trolleys. Over the weekend Opposition Leader Michael Daley announced that a Labor Government would empower councils to impound abandoned trolleys within three hours while massively increasing financial penalties. NRA Manager of...

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Retailers urged to be vigilant against shoplifting raids by the Christmas Grinch

The National Retail Association (NRA) is urging retailers to be vigilant when it comes to shoplifting raids from thieving...

The National Retail Association (NRA) is urging retailers to be vigilant when it comes to shoplifting raids from thieving customers acting as a Christmas Grinch during the festive season. NRA Manager of Industry Policy David Stout said the busy Christmas period leaves retailers vulnerable to shoplifters and that it was...

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