Retail workers and business owners deserve better protection from violence

The National Retail Association has expressed disappointment with the meagre sentence handed to the first person convicted under laws...

The National Retail Association has expressed disappointment with the meagre sentence handed to the first person convicted under laws supposedly designed to protect retail workers from violence. National Retail Association's Director – Policy, David Stout, said retail business owners and their employees had been watching the case closely, hoping to...

Read More

Mother’s Day spending thwarts retail trade slump

Mother’s Day spending in May gave retailers some relief despite cost-of-living and sky-rocketing interest rate increase continuing to bite...

Mother’s Day spending in May gave retailers some relief despite cost-of-living and sky-rocketing interest rate increase continuing to bite at consumer confidence. Data released by the Australian Bureau of Statistics today revealed a rise of 0.7 percent increase in retail turnover, up from a flat result in April. National Retail Association...

Read More

ACCC Announces 2023-24 Product Safety Priorities

Every year, the Australian Competition and Consumer Commission (ACCC) identifies key areas to minimise and raise awareness of the...

Every year, the Australian Competition and Consumer Commission (ACCC) identifies key areas to minimise and raise awareness of the risks posed by unsafe consumer goods. Last week, ACCC announced the 2023-24 Product Safety Priorities  1. Young children’s product safety Compliance, enforcement, and education initiatives, focusing on consumer products, such as sleep aids,...

Read More

National Packaging Targets

The 2025 National Packaging Targets apply to all packaging that is made, used, and sold in Australia, and the...

The 2025 National Packaging Targets apply to all packaging that is made, used, and sold in Australia, and the Australian Packaging Covenant Organisation (APCO) is charged by the Australian government to facilitate the delivery of the 2025 targets. The Sustainable Packaging Guidelines document includes the National Packaging Targets information and...

Read More

Message from our CEO – 27 June 2023

In a big win for the retail sector, the New South Wales Government announced this week that new legislation...

In a big win for the retail sector, the New South Wales Government announced this week that new legislation will be introduced to protect retail workers from customer aggression. The National Retail Association has strongly advocated for all States and Territories to introduce laws to protect retail workers, in...

Read More

NABERS Energy

NABERS is a national government program that rates the operational performance of buildings on a 6-star rating scale. It provides...

NABERS is a national government program that rates the operational performance of buildings on a 6-star rating scale. It provides a simple, reliable, and comparable sustainability measurement. Over the last 10 years, NABERS customers have saved an average of 30-40% on their energy. To support Australia’s transition to a net-zero built...

Read More

Message from our CEO – 21 June 2023

The National Retail Awards have been the biggest event on our calendar for many, many years and I am...

The National Retail Awards have been the biggest event on our calendar for many, many years and I am excited to announce the Awards are back again for 2023, bigger and better than ever before. The Awards are the ultimate celebration of retail excellence and a time when we acknowledge...

Read More

Retailers welcome stronger penalties for customer abuse

The National Retail Association has today welcomed the introduction of the Assaults on Retail Workers Bill in the New...

The National Retail Association has today welcomed the introduction of the Assaults on Retail Workers Bill in the New South Wales Parliament, saying tougher penalties will better protect front line workers from customer abuse. New South Wales is the second State to introduce regulations, after the South Australian Government introduced...

Read More

SMS marketing: The no-brainer gateway to customer engagement

A staggering 92% of the global population owns a mobile phone, making it the most accessible marketing communication channel...

A staggering 92% of the global population owns a mobile phone, making it the most accessible marketing communication channel for brands. Especially when attention is a finite resource, standing out amongst the hustle and bustle is key. Customers are expecting personalised mobile experiences as they increasingly rely on mobile...

Read More

Abandonment of Employment: What to do when employees go missing in action

In the realm of workplace relations, the expression ‘abandonment of employment’ has become synonymous with situations whereby an employee...

In the realm of workplace relations, the expression ‘abandonment of employment’ has become synonymous with situations whereby an employee abruptly ceases to attend work for an extended period of time, without a valid explanation. While it may seem straightforward to conclude that an employee has indeed abandoned their employment, businesses...

Read More

Improving your applicant pool through workplace diversity: Bundaberg event upcoming.

The National Retail Association's Industry Workforce Advisor, Victoria Hansen, will be attending the important upcoming industry event Bundaberg and...

The National Retail Association's Industry Workforce Advisor, Victoria Hansen, will be attending the important upcoming industry event Bundaberg and District Chamber of Commerce breakfast on 21 June at the H2O Restaurant and Bar. The event's theme is "Diversity In The Workplace," and it will feature an excellent line-up of guest...

Read More

Message from our CEO – 13 June 2023

We are very excited to announce the appointment of James McIlveen to our Membership Team in the newly minted...

We are very excited to announce the appointment of James McIlveen to our Membership Team in the newly minted Membership Manager role. James’ extensive experience in membership management and deep understanding of our Association’s goals and values makes James the perfect addition to expand our member services. James will...

Read More

Sustainability Update – 13 June 2023

The National Retail Association's Policy team actively works across multiple sustainability and environmental regulations impacting retailers and their supply...

The National Retail Association's Policy team actively works across multiple sustainability and environmental regulations impacting retailers and their supply chains.   Plastic bans across AU/NZ Summary table updated: See the latest update to our summary table of all single-use plastic regulations in Australia and New Zealand: https://www.nationalretail.org.au/policy-advocacy/action-on-single-use-plastics/ Need a quick update...

Read More

Managing the spread of illness in the workplace

As winter and the cold and flu season arrive, employers should be aware on how to appropriately manage employee...

As winter and the cold and flu season arrive, employers should be aware on how to appropriately manage employee absences. This article aims to provide practical insights and solutions to common questions, empowering businesses to effectively tackle the complexities of illness management in the workplace. Sending employees home If an employee...

Read More

National Retail Association announces appointment of experienced Membership Manager

We're thrilled to introduce James Mcilveen as our new Membership Manager at the National Retail Association. With over 10...

We're thrilled to introduce James Mcilveen as our new Membership Manager at the National Retail Association. With over 10 years of experience in customer success, James is dedicated to fostering long-lasting relationships and providing exceptional support to our Members. James will work closely with Members to ensure they receive maximum...

Read More

National Retail Association welcomes national packaging announcement

Peak industry body, the National Retail Association has welcomed the announcement that packaging will now be subject to national...

Peak industry body, the National Retail Association has welcomed the announcement that packaging will now be subject to national standards and design rules as part of the agreement struck at the National Meeting of Environment Ministers today. Quote attributed to the National Retail Association’s Director of Policy, David Stout: “Many businesses...

Read More