IR Update: Bullied employee compensated by FWC for being sacked

Commissioner Julius Roe ordered PQ Australia to compensate a bullied employee $43,900 for forcing him to resign. The FWC...

Commissioner Julius Roe ordered PQ Australia to compensate a bullied employee $43,900 for forcing him to resign. The FWC found the employee, was unfairly dismissed before being forced to resign for failing to attend an unnecessary medical appointment to be assessed by the company’s nominated doctor. The employee had previously...

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Towards an international standard on sustainable procurement

“Sustainable Procurement aims to reduce the adverse environmental, social and economic impacts of purchased products and services throughout their...

“Sustainable Procurement aims to reduce the adverse environmental, social and economic impacts of purchased products and services throughout their life” Increasingly, government and private enterprises are incorporating sustainable procurement policies into their corporate governance. Consumers, shareholders and all stakeholders are more aware of the conditions under which goods and services...

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Is an interactive mirror in a fitting room truly going to engage with your target audience, creating sales and margin increase or is it simply a gadget to capture the digital buzz?

We asked this question when we recently visited fashion retailer, Mimco’s, flagship boutique on Pitt Street, Sydney. Upon entering the...

We asked this question when we recently visited fashion retailer, Mimco’s, flagship boutique on Pitt Street, Sydney. Upon entering the store, you are greeted by a 360 degree projection ring with seamless inspirational content running above the merchandise throughout. The focal point of the digital activities instore is the interactive...

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9 epic case studies to simplify your integrated marketing

How many times have you heard the term 'integrated marketing'? I know I would need more than my fingers and...

How many times have you heard the term 'integrated marketing'? I know I would need more than my fingers and toes to keep count! However, how many of us are actually doing it, and doing it well? In this epic guide to integrated marketing we give you a step-by-step guide to developing...

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Retail executives jobs board attracts top listings

Over 100 executive positions have been listed on Inside Retail’s recently launched jobs board. Since launching in late January, the...

Over 100 executive positions have been listed on Inside Retail’s recently launched jobs board. Since launching in late January, the jobs board already features a host of senior positions, and is expected to be the hub for the executive retail community. Inside Retail now also has a dedicated section on...

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Product Safety – A Guide to Testing

Australian Consumer Law (ACL) dictates that businesses operating in Australia must ensure the consumer products that they sell meet...

Australian Consumer Law (ACL) dictates that businesses operating in Australia must ensure the consumer products that they sell meet mandatory safety standards, are fit for their intended purpose and safe. One way of determining this is for products to be tested to show they meet the necessary standards. If...

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New Small Business & Family Enterprise Ombudsman office now open

The National Retail Association congratulates Kate Carnell on her appointment to the position of Australian Small Business & Family...

The National Retail Association congratulates Kate Carnell on her appointment to the position of Australian Small Business & Family Enterprise Ombudsman (ASBFEO). The ASBFEO will work closely with industry associations, small business and family enterprise and will be a: concierge for dispute resolution and mediation services for businesses, including franchises; ...

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Change to misuse of market power law

As a result of the Harper Review into competition policy, the Federal Government announced that it will legislate to...

As a result of the Harper Review into competition policy, the Federal Government announced that it will legislate to amend Section 46 of the Competition and Consumer Act - the misuse of market power provision. The Harper Review found that Australia's current misuse of market power provision is not reliably...

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Message from the CEO: 18 March 2016

Much has been made of the Australian Bureau of Statistics’ figures showing the nation’s unemployment rate fell from 6...

Much has been made of the Australian Bureau of Statistics’ figures showing the nation’s unemployment rate fell from 6 to 5.8 per cent in February (released Thursday), but the unemployment rate doesn’t specifically tend to affect retailers, the number of job vacancies is far more significant, because labour demand...

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The original and most established retail event in Australia is heading to Melbourne for the very first time!

Australia’s love affair with digital is continuously growing and the sky really is the limit for where we can...

Australia’s love affair with digital is continuously growing and the sky really is the limit for where we can take it. According to the NAB, online retail sales saw a jump of 10% in 2015. However, even globally, online sales only represent 8% of the total. There is so much potential...

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Gadget or engagement? Integrating technology into your retail offer

Is digital technology in our shops more about the sizzle than the substance? Is investment in digital technology really...

Is digital technology in our shops more about the sizzle than the substance? Is investment in digital technology really about the brand statement than the actual facilitation of the higher sales and margin improvement?Retailers up and down our high streets are investing more than ever before in their digital...

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Limited discount tickets released for Dancing CEO’s 2016

Dancing CEOs is shaping up to be the most highly anticipated event on the 2016 Fundraising Calendar. To help raise...

Dancing CEOs is shaping up to be the most highly anticipated event on the 2016 Fundraising Calendar. To help raise money for the prevention of domestic violence, 12 brave CEOs will swap their suits for sequins on April 15 in a hotly contested dance-off at Brisbane City Hall. All 640 seats...

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How do noise regulations affect your business?

The Environment Protection Authority of Victoria (EPA) is seeking feedback on noise regulations and how these regulations may impact...

The Environment Protection Authority of Victoria (EPA) is seeking feedback on noise regulations and how these regulations may impact businesses. We invite members to participate in the EPA survey about the use of its industrial and commercial noise policy and guidelines and how these affect their business. The online survey takes...

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South Australia Retail and Commercial Leasing Guide

The Retail and Commercial Leasing Guide was recently released by the South Australian Office of the Small Business Commissioner. The...

The Retail and Commercial Leasing Guide was recently released by the South Australian Office of the Small Business Commissioner. The Guide has been prepared to assist current and prospective tenant deal with some main elements of the Retail and Commercial Leases Act, namely: Lease terms Rent Lease assignment Condition of...

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Message from the CEO: 11 March 2016

This week, we’ve seen suggestions in the media that recent high-profile collapses like Dick Smith, Masters and Laura Ashley...

This week, we’ve seen suggestions in the media that recent high-profile collapses like Dick Smith, Masters and Laura Ashley signal that the retail industry is entering a period of ‘doom and gloom’. Negative commentary never helps consumer confidence and retail spending. The National Retail Association has been working hard to...

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Customer based sexual harassment prevalent in the Australian service sector

A recent study, published in Gender, Work and Organization, suggests that customer-perpetrated sexual harassment is prevalent across the Australian...

A recent study, published in Gender, Work and Organization, suggests that customer-perpetrated sexual harassment is prevalent across the Australian service sector, including the retail industry. The study, titled “‘But it’s your job to be friendly’: Employees coping with and contesting sexual harassment from customers in the service industry,” suggests that...

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