Hardware set for solid growth in 2015/16

The hardware, building and garden supplies category of retail is expected to generate in excess of $18.2 billion in...

The hardware, building and garden supplies category of retail is expected to generate in excess of $18.2 billion in turnover this financial year, representing growth of 6.9 per cent. Following a busy holiday trading period for the retail industry in general, the Australian economy, and retail in particular, is beginning...

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NRA launches Foundation Skills for Retail web portal

The National Retail Association (NRA) has launched the Foundation Skills for Retail Web Portal, providing free training and professional...

The National Retail Association (NRA) has launched the Foundation Skills for Retail Web Portal, providing free training and professional development resources for language, literacy and numeracy practitioners operating across the Australian retail industry. The portal has been produced by the NRA with the assistance of funding provided by the Australian...

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Message from the CEO: 4 March 2016

The retail trade figures for January, released today, showed a steady start to the year with an increase in...

The retail trade figures for January, released today, showed a steady start to the year with an increase in turnover 0.3 per cent for the month, seasonally adjusted, and a 4.0 increase compared with January last year. This steady, if not spectacular, growth is welcome as we see consumer sentiment...

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NRA supports annual Vinnies CEO Sleepout

In the retail sector we can often get caught up in day-to-day operational matters such as turnover, staffing, pricing...

In the retail sector we can often get caught up in day-to-day operational matters such as turnover, staffing, pricing or advertising. During the rush of commercial life, we can sometimes overlook the fact that some people are struggling to simply put a roof over their heads. An important part of...

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Demotion Not Necessarily a Dismissal

The demotion of an employee may not in all circumstances meet the meaning of dismissed in section 385 of...

The demotion of an employee may not in all circumstances meet the meaning of dismissed in section 385 of the Fair Work Act 2009 (Cth) (the Act). Consideration must be given to the continuation of employment, the whether the demotion imposed a significant reduction in status and payment. The recent...

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IR Update: Labour Hire Unfair Dismissal Case

This recent case warns that labour hire companies cannot “abrogate responsibilities to afford procedural and substantive fairness to...

This recent case warns that labour hire companies cannot “abrogate responsibilities to afford procedural and substantive fairness to a dismissed employee by relying on the fact that unfair treatment was meted out by another entity in which had placed the employee.” Adecco Australia were found by the FWC...

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Inside Retail – Deterring Domestic Violence

In Australia, one in four women has experienced violence from an intimate partner, whilst one woman is killed by...

In Australia, one in four women has experienced violence from an intimate partner, whilst one woman is killed by her male partner every five or six days. The retail industry has one of the largest female workforces in Australia, and is also one of the most gendered industries with almost...

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IR Update: Employer’s termination of latecomer commendable

In the recent case of Rooney v Pickles Auctions FWC 858 (9 February 2016), an employer has been...

In the recent case of Rooney v Pickles Auctions FWC 858 (9 February 2016), an employer has been commended for his efforts in following due termination process. The National Retail Association consistently reminds its members of the equal weight given to a valid reason for termination as well...

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LAST CHANCE TO SECURE YOUR TICKETS – Global insights from the 2016 NRF Big Show

What are the big trends for retailers to watch in 2016? How is digital innovation transforming the retail industry? How do...

What are the big trends for retailers to watch in 2016? How is digital innovation transforming the retail industry? How do you create a brand for the future? Devising a strategic marketing plan, when the rules, and the tools, for creating them are in a constant state of evolution, is more challenging,...

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Ban on excessive payment surcharging

The Competition and Consumer Amendment (Payment Surcharges) Act 2016 commenced on 25 February 2016.  The Act insert a new...

The Competition and Consumer Amendment (Payment Surcharges) Act 2016 commenced on 25 February 2016.  The Act insert a new section into the Competition and Consumer Act 2010 (CCA) which bans excessive payment surcharges. The introduction of this ban now prohibits excessive surcharges relating to payments covered by a Reserve Bank...

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Message from the CEO: 26 February 2016

NSW and Queensland governments are both looking at banning plastic shopping bags. This issue has long been debated by governments...

NSW and Queensland governments are both looking at banning plastic shopping bags. This issue has long been debated by governments over the years. Some of Australia’s less populous states and territories have already implemented bans of certain types of plastic bags. Bans are a blunt policy response to most problems but,...

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CONSULTATION REMINDER: Extending unfair contract term protections to small businesses

A new law recently passed by the Federal Government will protect small businesses from unfair contact terms in standard...

A new law recently passed by the Federal Government will protect small businesses from unfair contact terms in standard form contracts. The new law will will come into force on 12 November 2016 following a 12 month transition period. A small business is defined as employing less than 20 people,...

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Hardware Australia – The unity of industry

As a result of 12 months of consultation and work, each of the State Hardware Industry Associations has now...

As a result of 12 months of consultation and work, each of the State Hardware Industry Associations has now united together into one national body. Hardware Australia is a single national voice for independent hardware operators and suppliers and comprises of a national committee made up of two representatives from...

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Introducing Visa Developer

Merchants are increasingly serving connected consumers who want to shop anytime, anywhere and with any device.  With Visa Developer,...

Merchants are increasingly serving connected consumers who want to shop anytime, anywhere and with any device.  With Visa Developer, merchants can create innovative retail experiences and offer a more secure and seamless shopping experience. The recent launch of Visa Developer offers access to some of the most popular Visa products...

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IR Update: Employer set high expectations for returning injured worker

Employers are reminded to take caution when sending their employees for a medical assessment, as a recent case has...

Employers are reminded to take caution when sending their employees for a medical assessment, as a recent case has brought to light the consequences of dismissing an employee on these grounds. In the case of Norman v Lion Dairy and Drinks Limited, an employee who suffered from a serious skydiving...

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Big Insight #5 – Use digital to compete with the big guys

According to a recent survey conducted by American Express, there has never been a better time to grow your...

According to a recent survey conducted by American Express, there has never been a better time to grow your business. With the combination of accessible technologies, more options for funding and easier access to resources, the world is now a small businesses oyster. Nikki Baird, industry analyst at RSR Research...

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