Message from the CEO: 17 October 2016

Love it or loathe it - it’s no secret that 90s fashion has been seeping into fashion stores all...

Love it or loathe it - it’s no secret that 90s fashion has been seeping into fashion stores all year. I wonder how many teenage girls even realise they’re dressing exactly like their mums did back in their heyday! But the real irony for south-east Queensland retailers selling out of...

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New four-year WRAPS plans released

NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology,...

NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology, communication, leadership and management, according to the new WRAPS plan. The Wholesale, Retail and Personal Services (WRAPS) Industry Reference Committee (IRC) is responsible for ensuring nationally recognised qualifications deliver the skills and knowledge required...

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New portal for reporting retail crime

NSW: As the retail industry enters the lead-up to the busy Christmas period, an important issue confronting the industry...

NSW: As the retail industry enters the lead-up to the busy Christmas period, an important issue confronting the industry is that of retail crime and loss prevention. The NRA takes this matter very seriously, and over time has established a very close working relationship with the NSW Police Force to...

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Learn about omnichannel retail from global leaders

SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few...

SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few years and the paradigm shift of the consumers’ expectation has been the main talking point for every retailer. Consumers want a seamless customer experience in their shopping journey and expect...

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Financial incentives for hiring trainees

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for...

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for Work program, and we are very pleased to report that almost 50% of these people have found employment in retail. To encourage business owners to employ people through the program, the...

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FREE digital training for small businesses

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to...

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to help small businesses to help level the playing field. Officially launched at last week's Australian Chamber Business Leaders Summit, Google has officially launched The Digital Garage in partnership with the Australian Chamber of...

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QLD 19 OCT: JobShow Sunshine Coast

This week, on Wednesday 19 October, the JobShow expo will be visiting the Sunshine Coast at Queensland TAFE’s Mooloolaba...

This week, on Wednesday 19 October, the JobShow expo will be visiting the Sunshine Coast at Queensland TAFE’s Mooloolaba campus. The JobShow is not a traditional careers expo that provides students with information about career options for jobs at some point in the future. The event provides a unique opportunity for...

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Newsflash – Get Your Offset Clause Health Check Now!

In a recent ruling, a Magistrate allowed an employee to pursue unpaid overtime and lunch break claims totalling $29,000...

In a recent ruling, a Magistrate allowed an employee to pursue unpaid overtime and lunch break claims totalling $29,000 as the employment contract failed to properly specify provisions it purported to oust in her annualised salary. Next Residential Pty Ltd, a Perth building company, denied an employee had been directed...

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Message from the CEO: 10 October 2016

As you know, the NRA speaks up on a range of issues that affect not only members and other...

As you know, the NRA speaks up on a range of issues that affect not only members and other retailers, but also their employees and the entire retail sector. And while we’ve had a lot of success in recent years bringing major issues to the attention of government, sometimes...

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Employer’s Options in Natural Disasters

The thoughts of the NRA team are with all those members affected by recent severe weather that has impacted...

The thoughts of the NRA team are with all those members affected by recent severe weather that has impacted South Australia and parts of Victoria this week, and has forced many shops to shut down temporarily. Unfortunately, this type of weather is not uncommon in Australia leading up to summer....

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Trading hours win for Regional Queensland retailers

IMAGE The National Retail Association has succeeded in its application for a one-off exemption for major stores in regional Queensland...

IMAGE The National Retail Association has succeeded in its application for a one-off exemption for major stores in regional Queensland to trade on the Boxing Day public holiday this year. In a judgement released today, the Queensland Industrial Relations Commission ordered that stores may trade between 8am and 5pm on the...

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Supply chains matter for compliance

The Fair Work Ombudsman, Natalie James, is putting all retailers on notice when it comes to neglecting labour supply...

The Fair Work Ombudsman, Natalie James, is putting all retailers on notice when it comes to neglecting labour supply chains. James says that "a company that cares about its reputation and recognises the growing value of that reputation in a competitive market place must take an interest in what’s...

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Mapping in-house training to accredited qualifications

The NRA is the accredited training partner and advisor to many of our members who do not have an...

The NRA is the accredited training partner and advisor to many of our members who do not have an in house registered training organisation. In this capacity,  we work closely with members to enhance and complement their existing in house Learning and Development programs and induction programs, and provide ongoing...

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New VET Student Loans Scheme

This week the Federal Minister for Education and Training announced a new VET loan system to replace the flawed...

This week the Federal Minister for Education and Training announced a new VET loan system to replace the flawed VET FEE-HELP scheme. The VET Student Loans scheme includes: Limiting courses eligible for VET Student Loans to those that align with industry needs and are selected based on analysis of...

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Wage subsidies for employers

jobactive is a an Australian Government program to assist more Australians into work. It connects job seekers with employers and...

jobactive is a an Australian Government program to assist more Australians into work. It connects job seekers with employers and is delivered by a network of jobactive providers in over 1700 locations across Australia. A jobactive provider can help you access wage subsidies of up to $6,500 (GST inclusive) for employing...

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How do you implement customer centricity?

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first...

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first year of the New Myer strategy. Like many other ‘fit’ retail strategies today, the ‘New Myer’ strategy, aims to be truly ‘customer centric’, but what does this really mean? Customer centricity has...

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