Greg is a highly experienced senior business leader, with a focus on strategy, people and community engagement driving his...
Greg is a highly experienced senior business leader, with a focus on strategy, people and community engagement driving his engine. He has held a number of key leadership appointments with notable member-based and commercial organizations and brings a wealth of knowledge and experience to the NRA around helping members and...
Lindsay is a leading workplace relations specialist and regularly provides employment law advice, support and representation to clients across...
Lindsay is a leading workplace relations specialist and regularly provides employment law advice, support and representation to clients across all sectors of the retail and quick service industries.
As Director of the Policy team, David (he/him) draws on more than 32 years’ direct retail industry experience, including...
As Director of the Policy team, David (he/him) draws on more than 32 years’ direct retail industry experience, including in key management positions, to understand the challenges confronting retailers and clients to help them develop solutions. David is a highly-respected senior executive across a wide range of retail sectors including...
Colin Fruk is an accomplished and well-respected membership executive with a track record of strengthening associations and profit-for-purpose businesses,...
Colin Fruk is an accomplished and well-respected membership executive with a track record of strengthening associations and profit-for-purpose businesses, including the American Chamber of Commerce and the Chamber of Commerce & Industry Qld (CCIQ). Most notably, he played a central part in CCIQ’s growth, doubling membership and revenue over eight...
James is a driven and effective customer success specialist with strong communication skills. In 10 years of customer-facing experience,...
James is a driven and effective customer success specialist with strong communication skills. In 10 years of customer-facing experience, he has direct experience in account management, business development, new business acquisition, onboarding, and customer success. Along with a strong ability to network with all levels of business partners. Over the...
Flor Merza is the Financial Controller of the National Retail Association, bringing a wealth of knowledge from the not-for-profit...
Flor Merza is the Financial Controller of the National Retail Association, bringing a wealth of knowledge from the not-for-profit space. Prior to her appointment as Financial Controller in 2022, Flor was the Head of Finance at the Leukemia Foundation. Flor graduated from the Queensland University of Technology with a...
Jo Ann Andres is the Accounts Officer of the National Retail Association. Jo Ann is a highly organised, detail-oriented and...
Jo Ann Andres is the Accounts Officer of the National Retail Association. Jo Ann is a highly organised, detail-oriented and experienced team member providing accounting support to the Financial Controller. Her role is vital to the Finance team in achieving their goal of producing financial reports on a timely manner. Prior...
Amy Lynes is a Senior Workplace Relations Consultant with the National Retail Association, a not-for-profit organisation that represents the...
Amy Lynes is a Senior Workplace Relations Consultant with the National Retail Association, a not-for-profit organisation that represents the interests of retailers and quick service restaurants across Australia. Amy is passionate about authentic leadership, and empowering others to reach their potential and achieve their goals. As an experienced people leader,...
Before joining the NRA Legal team, Remy was an Employment Relations Advisor who assisted small and medium-sized businesses, from...
Before joining the NRA Legal team, Remy was an Employment Relations Advisor who assisted small and medium-sized businesses, from a variety of industries, to navigate the complexities of employment law. This experience has equipped her with the skills required to deliver practical advice on workplace compliance and employee management...
Having graduated from Bond University in 2021 with a Bachelor of Laws, Kezia has academically specialised in Corporate and...
Having graduated from Bond University in 2021 with a Bachelor of Laws, Kezia has academically specialised in Corporate and Commercial Law. Kezia takes pride in her unrelenting commitment to research, organisation, and attention to detail to deliver exceptional legal support to the NRA Legal team. Prior to joining the team,...
Victoria has been delivering excellent customer service in the membership team as Member Engagement Manager since May 2019. She...
Victoria has been delivering excellent customer service in the membership team as Member Engagement Manager since May 2019. She now oversees all membership administration and retention activity.
As Project Manager in the Policy team, Ebony brings a strong background across the retail, textile, and hospitality sectors...
As Project Manager in the Policy team, Ebony brings a strong background across the retail, textile, and hospitality sectors in project management, stakeholder relations, marketing and communications. Ebony brings her professional communication and problem-solving skills to all projects delivering consistently high-level results. Ebony is currently representing retailers on multiple taskforces...
Lily Charlton is an experienced policy officer who provides a high level of professionalism and organisation. Lily’s remit oversees...
Lily Charlton is an experienced policy officer who provides a high level of professionalism and organisation. Lily’s remit oversees the delivery of policy submissions to government, industry committees, industrial commission trading hour applications and supporting government relations. Lily ensures the policy team consistently meets or exceeds key deliverables on...
Ebony is an experienced sustainability & design professional, supporting the policy team to coordinate and deliver projects that enable...
Ebony is an experienced sustainability & design professional, supporting the policy team to coordinate and deliver projects that enable the retail sector to adapt to new legislation, and innovate in order to meet state and national sustainability targets. Previously as a consultant, Ebony worked with leadership teams across many...
Ingrid is proud to advocate for government policy that supports the best interests of our members across Australia’s retail...
Ingrid is proud to advocate for government policy that supports the best interests of our members across Australia’s retail industry. Ingrid draws on over 15 years of public service experience providing public policy advice and analysis. Her advice has been used to support regional, trade, small business, industry, and arts...