Locking penalty rates into law will lock out small business

Locking penalty rates into legislation will lock out small business from Sunday trading, the Australian Chamber of Commerce and...

Locking penalty rates into legislation will lock out small business from Sunday trading, the Australian Chamber of Commerce and Industry said today. James Pearson, CEO of the Australian Chamber, said: “If the unions have their way, we will soon have a situation where small cafes, restaurants and bars will find it...

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Innovation in the retail industry

Telstra has released new research into the dynamic and evolving trends shaping modern retail today and into the future. Innovation...

Telstra has released new research into the dynamic and evolving trends shaping modern retail today and into the future. Innovation in Retail highlights the technologies that will shape the retail sector in the next 2-5 years - changes driven primarily by heightened customer expectations and increased competitiveness in the sector....

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ANZ adopts Apple Pay for Australians

Apple pay has been around since late 2014, however as Australians we are yet to fully embrace the software. That...

Apple pay has been around since late 2014, however as Australians we are yet to fully embrace the software. That was until ANZ recently signed up to Apple Pay contactless. Becoming the first of the big four banks to implement the technology, ANZ customers will be able to use their...

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3 common retail myths debunked

Many retailers believe that digital and smartphones are hindering bricks and mortar. While smartphones and tablets are significantly impacting...

Many retailers believe that digital and smartphones are hindering bricks and mortar. While smartphones and tablets are significantly impacting traditional B2C retail experiences, businesses that embrace the technology are coming out on top. Digital is no longer exclusive to large companies with big marketing budgets. Retailers of all sizes can...

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Are you preparing for retirement?

Most people don’t plan on working forever. And many who do, won’t be able to due to the frailty...

Most people don’t plan on working forever. And many who do, won’t be able to due to the frailty that comes with age. So by choice or by necessity, at some stage most of us will need an income that is not linked to a job. The age that most of...

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Think big small talk

The Office of the Australian Small Business and Family Enterprise Ombudsman has opened a consultation period to find out...

The Office of the Australian Small Business and Family Enterprise Ombudsman has opened a consultation period to find out from small businesses, family enterprises and representative associations what the key issues are when running a business, and what they should focus on as a business advocate. If you have some...

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The Future of IoT in Retail

While you might not have thought it, considering the rise of e-commerce, the future for in store retail is...

While you might not have thought it, considering the rise of e-commerce, the future for in store retail is looking brighter than ever. Retailers who manage to harness the power of big data are now able to create custom, curated journeys for their customers – maximising personalisation and flow...

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BDO’s Federal Budget breakdown breakfast

Last week Mark Molesworth, BDO’s Tax Partner provided an analysis of the Budget and explain the implications for business,...

Last week Mark Molesworth, BDO’s Tax Partner provided an analysis of the Budget and explain the implications for business, sectors and individuals. Dr Ray Weekes of The CEO Institute moderated a discussion with a guest panel to explore the wider impact of the 2016-2017 Budget. The panel of experts were: • Dr...

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3 barriers to your email marketing strategy

Email marketing is still a key piece of the overall marketing strategy. However in today’s age of inbox overload,...

Email marketing is still a key piece of the overall marketing strategy. However in today’s age of inbox overload, how do you encourage your customers to open and not archive, or worse unsubscribe from your communications? Julia Carter from our partners at Traffika have outlined the three barriers to your...

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Retail Customer Excellence Award Winners

Last Wednesday 11 May delegates attended an extravagant gala dinner in Melbourne for the Retail Customer Excellence Awards hosted...

Last Wednesday 11 May delegates attended an extravagant gala dinner in Melbourne for the Retail Customer Excellence Awards hosted by our partners Inside Retail. The awards night gives recognition to retailers in Australia who are creating Customer Centric organisations that have the customers’ needs and wants engrained into every company...

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Mobile wallets: how Amex plans to stay relevant

If sci-fi movies have taught us anything it’s that robots are coming, we will all pay for services using...

If sci-fi movies have taught us anything it’s that robots are coming, we will all pay for services using a chip in our arm and everything will be a hologram. Although we aren’t quite there yet, we are close. Robots are already being integrated in the retail process, whether it...

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Federal Budget lends helping hand to SME’s

On May 3, 2016, Federal Treasurer Scott Morrison MP handed down the Federal Government’s 2016/17 Budget. This is the third...

On May 3, 2016, Federal Treasurer Scott Morrison MP handed down the Federal Government’s 2016/17 Budget. This is the third budget for the current Coalition Liberal-National Government and the first for Scott Morrison. This budget is critical to the formation of the economic plan that will be taken to the...

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If you’re not on Google My Business you don’t exist

One rule of business is that you need to be where your audience is looking for you and these...

One rule of business is that you need to be where your audience is looking for you and these days that’s on their mobile on Google Maps. We are a generation of convenience too, so if your audience can’t find you easily they’ll just go elsewhere. Recently this hit home when...

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Federal Budget lends helping hand to SME’s

On May 3, 2016, Federal Treasurer Scott Morrison MP handed down the Federal Government’s 2016/17 Budget. This is the third...

On May 3, 2016, Federal Treasurer Scott Morrison MP handed down the Federal Government’s 2016/17 Budget. This is the third budget for the current Coalition Liberal-National Government and the first for Scott Morrison. This budget is critical to the formation of the economic plan that will be taken to the...

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Retail Connect – Industry Insights Report April 2016

The National Retail Association has this week downgraded its annual forecast for actual retail sales in 2015/16, following sustained,...

The National Retail Association has this week downgraded its annual forecast for actual retail sales in 2015/16, following sustained, flat growth across the third quarter. Between January and March, retail sales have been soft, with only minimal growth in trend terms. For this reason, the NRA now forecasts that the Australian...

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