Webinar: Are your franchise systems working for you?

The franchising sector has been the focus of a number of recent high-profile investigations around payroll and underpayment issues. In...

The franchising sector has been the focus of a number of recent high-profile investigations around payroll and underpayment issues. In response to this, the Federal Government introduced its Fair Work Amendment (Protecting Vulnerable Workers Bill) into the House of Representatives in March to crack down on future breaches. With these legislative...

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The power of the purse

Women make 85% of consumer purchase decisions and research shows women support brands which support gender equality. How can...

Women make 85% of consumer purchase decisions and research shows women support brands which support gender equality. How can your business access this Female Economy (or 'Femeconomy') purchasing power? In Australia alone during 2015-16 women spent $198.9 billion. Femeconomy is a social enterprise, role modelling Female Leadership and Entrepreneurship, and...

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HAVE YOUR SAY: Pay Protection Bill

The Fair Work (Pay Protection) Bill 2017 (Cth) makes several amendments to the Fair Work Act 2009 that, if...

The Fair Work (Pay Protection) Bill 2017 (Cth) makes several amendments to the Fair Work Act 2009 that, if passed, will have serious implications for employers using Enterprise Agreements approved after 1 January 2010. We are preparing a submission to the Fair Work Commission on the proposed changes. If you...

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More makeovers for department stores and shopping precincts

Source: Inside Retail More department stores and shopping centres are undergoing facelifts to meet contemporary trends and demand. BRISBANE: Property investor, Precision...

Source: Inside Retail More department stores and shopping centres are undergoing facelifts to meet contemporary trends and demand. BRISBANE: Property investor, Precision Group, has begun a major redevelopment of MacArthur Central Shopping Centre in Brisbane’s CBD. The redevelopment includes the relocation and expansion of jewellery house, Hardy Brothers, from Queen Street which...

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Single Touch Payroll: important information for employers

The Budget Savings (Omnibus) Bill 2016 received Royal Assent in September 2016 and the changes will streamline the way...

The Budget Savings (Omnibus) Bill 2016 received Royal Assent in September 2016 and the changes will streamline the way employers report some tax and superannuation information to the Australian Taxation Office (ATO). When employers pay their staff, the employees’ salary or wages and PAYG withholding amounts will be automatically reported...

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Are you adequately insured?

Free insurance program review for NRA members Whether you’re a small business or a large group of companies, it’s important...

Free insurance program review for NRA members Whether you’re a small business or a large group of companies, it’s important to review your business insurance from time to time. Changes that occur in your business can leave you underinsured or open to new risks, and there is always the chance...

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HeadCoach tackles mental health in the workplace

The prevalence of depression and anxiety among Australians is high and often goes unrecognised, despite the substantial labour cost...

The prevalence of depression and anxiety among Australians is high and often goes unrecognised, despite the substantial labour cost of mental illness in Australia (estimated to be $49 billion). Supervisors hold a key leadership responsibility in managing and enhancing the welfare and mental health of their staff. Clear guidelines have...

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Fair Work inspectors to audit 1600 hair and beauty salons

Hair and beauty salons and retail outlets are the focus of a new Fair Work Ombudsman compliance campaign that...

Hair and beauty salons and retail outlets are the focus of a new Fair Work Ombudsman compliance campaign that will target businesses along the east coast of Australia. Fair Work Inspectors will conduct audits of at least 1600 businesses in randomly selected urban and regional areas of Queensland, New South...

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Small businesses may be eligible for disaster assistance

QUEENSLAND Minister for Justice Michael Keenan and Queensland Minister for Police, Fire and Emergency Services Mark Ryan announced disaster assistance...

QUEENSLAND Minister for Justice Michael Keenan and Queensland Minister for Police, Fire and Emergency Services Mark Ryan announced disaster assistance in response to Tropical Cyclone Debbie that has affected twenty-eight local government areas in Queensland. Minister Keenan said the assistance is being provided through the jointly funded Commonwealth-State Natural Disaster Relief...

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Handling disasters from a retail leasing perspective

by Kyle Swain, The Leasing Department  The catastrophic damage caused by Cyclone Debbie across Queensland and northern NSW in the...

by Kyle Swain, The Leasing Department  The catastrophic damage caused by Cyclone Debbie across Queensland and northern NSW in the last week has been devastating for so many families and business owners. Unfortunately, many retail businesses never recover from these natural disasters. Those who do, often struggle under the weight of...

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February Retail Figures Show Narrow Growth

The Australian Bureau of Statistics (ABS) retail trade figures for February released today show negligible change from the previous...

The Australian Bureau of Statistics (ABS) retail trade figures for February released today show negligible change from the previous month, indicating that the retail sector is still operating in a challenging environment. According to the ABS, the seasonally adjusted trend estimate fell 0.1 per cent in February. In trend terms,...

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9 benefits of using data to create loyalty

by Tim O’Grady, knowITall Loyalty Systems What is the one word that can make all the difference to a loyalty...

by Tim O’Grady, knowITall Loyalty Systems What is the one word that can make all the difference to a loyalty program’s success? Answer: Data…not data for the sake of it, rather data that leads to insights that are actioned for business acceleration. The following data sources gathered through a loyalty program and...

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Retailers call for respect for independent umpire, as Labor moves to overrule FWC penalty rates decision

MEDIA RELEASE The National Retail Association (NRA) has warned that Labor’s private members bill, introduced to parliament today to block...

MEDIA RELEASE The National Retail Association (NRA) has warned that Labor’s private members bill, introduced to parliament today to block the Fair Work Commission’s reduction in Sunday penalty rates, sets a dangerous precedent for all independent ruling bodies across the nation. NRA CEO Dominique Lamb said that leveraging political interests to...

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9 steps to a profitable loyalty program

Moving from basket case to basket size - the 9 steps to a profitable loyalty program. by Tim O'Grady, KnowitAll...

Moving from basket case to basket size - the 9 steps to a profitable loyalty program. by Tim O'Grady, KnowitAll Loyalty Systems One of the main objectives of a loyalty program is to motivate members to buy more when they are shopping, what is often termed “increase their basket size”. This...

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Forbes ‘under-the-radar’ trends for 2017

Source: Forbes Forbes recently published their seven "under-the-radar" trends for 2017 in terms of retail. Bryan Pearson asked retailers "What do...

Source: Forbes Forbes recently published their seven "under-the-radar" trends for 2017 in terms of retail. Bryan Pearson asked retailers "What do you predict will be the stealth trends of 2017?" Here's what they noted: The Menaissance: “We will continue to see men take the lead in spend(ing). Already, for the first time ever,...

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More than 1500 Queenslanders assisted Back to Work

The Queensland Government’s assistance program for regional Queensland employers to take on new staff has put more than 1500...

The Queensland Government’s assistance program for regional Queensland employers to take on new staff has put more than 1500 staff 'Back to Work'. The $100 million Back to Work program has already assisted 1557 Queenslanders into jobs in the state’s regions, with another 300 applications pending assessment. Significantly, 541 of those...

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