Exploring the Role of Artificial Intelligence in a Retail Crime Setting with Professor Michael Townsley

The National Retail Association is pleased to have been joined last month by Queensland Small Business Commissioner, Dominique Lamb,...

The National Retail Association is pleased to have been joined last month by Queensland Small Business Commissioner, Dominique Lamb, and our Crime Consultant, Professor Michael Townsley, at the free online session for retail and loss prevention specialists. Attendees received updates on the latest criminology research, the current retail crime...

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High Visibility Policing Strategy Tackling Youth Crime Across QLD

Outstanding results for community safety from Queensland Police Operation Queensland Police have reported positive results since the launch of Operation...

Outstanding results for community safety from Queensland Police Operation Queensland Police have reported positive results since the launch of Operation Victor Unison on 1 March 2023. The operation uses high-visibility policing to prevent, disrupt, and investigate youth crime in targeted locations across Queensland, including shopping centres, business and retail precincts, public...

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Exploring Retail Crime Trends: Impacts and Insights

The 2022 Australia and New Zealand Retail Crime Study is a game-changer for loss prevention specialists and the retail...

The 2022 Australia and New Zealand Retail Crime Study is a game-changer for loss prevention specialists and the retail community. The study offers a contemporary academic and statistical analysis of current crime trends. The National Retail Association is proud to be working with subject matter expert Professor Michael Townsley,...

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Exploring Retail Crime Prevention Strategies with Professor Michael Townsley

The 2022 Australia and New Zealand Retail Crime Study is a game-changer for loss prevention specialists and the retail...

The 2022 Australia and New Zealand Retail Crime Study is a game-changer for loss prevention specialists and the retail community. The study offers a contemporary academic and statistical analysis of current crime trends. The National Retail Association is proud to be working with subject matter expert Professor Michael Townsley,...

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National Police Remembrance Day

The National Retail Association expresses our support and gratitude today, on National Police Remembrance Day. Each year on September 29,...

The National Retail Association expresses our support and gratitude today, on National Police Remembrance Day. Each year on September 29, communities across Australia, and the Pacific, pause to reflect, and remember Police officers who have made the ultimate sacrifice, and the officers who continue to selflessly protect our community. National Retail...

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Retail Crime Statistics: Assault and Theft

Within each State and Territory, Police report retail crime-related offences under different names and use different timelines to record data,...

Within each State and Territory, Police report retail crime-related offences under different names and use different timelines to record data, such as offences occurring annually or monthly. Therefore, it is difficult to track retail crime trends on a national level. This document collates State and Territory Police crime statistics to chart...

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Retail workers and business owners deserve better protection from violence

The National Retail Association has expressed disappointment with the meagre sentence handed to the first person convicted under laws...

The National Retail Association has expressed disappointment with the meagre sentence handed to the first person convicted under laws supposedly designed to protect retail workers from violence. National Retail Association's Director – Policy, David Stout, said retail business owners and their employees had been watching the case closely, hoping to...

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Retailers welcome stronger penalties for customer abuse

The National Retail Association has today welcomed the introduction of the Assaults on Retail Workers Bill in the New...

The National Retail Association has today welcomed the introduction of the Assaults on Retail Workers Bill in the New South Wales Parliament, saying tougher penalties will better protect front line workers from customer abuse. New South Wales is the second State to introduce regulations, after the South Australian Government introduced...

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Look out for counterfeit cash this Christmas season

Retailers have reported a recent rise in the frequency and quality of counterfeit banknotes. Overall, counterfeiting is at its lowest...

Retailers have reported a recent rise in the frequency and quality of counterfeit banknotes. Overall, counterfeiting is at its lowest level in a decade. This decline is due to fewer transactions being made with cash, COVID-19 lockdowns, the rollout of a new banknote series with upgraded security features, and ongoing...

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Retailers urged to offer on-the-spot interviews to fill the staff shortages ahead of Christmas

Sending through your expressions of interest through an online job board may become a thing of the past in...

Sending through your expressions of interest through an online job board may become a thing of the past in the retail industry as Australia is seeing one of its tightest jobs markets in nearly 50 years With the unemployment rate at a record low of 3.5%, dozens of retailers are...

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Retailers call for greater sexual harassment prevention resourcing

Peak industry body the National Retail Association has said the industry needs greater resourcing and consistent legislation to prevent...

Peak industry body the National Retail Association has said the industry needs greater resourcing and consistent legislation to prevent sexual harassment towards retail staff. A review by the Victorian Equal Opportunity and Human Rights Commission revealed some businesses are inadequately positioned to uphold the state’s unique laws that make sexual...

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Record $2 billion losses for Australians to scams

Latest data from ACCC’s Scamwatch shows Australians have lost a record amount of over $2 billion to scams in...

Latest data from ACCC’s Scamwatch shows Australians have lost a record amount of over $2 billion to scams in 2021. Payment redirection, or business email compromise, impacted businesses the most with combined losses of $227 million in 2021. In a payment redirection scam, scammers impersonate a business or its employees via...

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Trends in ORC in Australia and New Zealand

By Kaye Harding   In March 2022, Auror brought together AP/LP professionals from all over the world at our inaugural Auror...

By Kaye Harding   In March 2022, Auror brought together AP/LP professionals from all over the world at our inaugural Auror Connect event. We heard from two leading retailers who are addressing ORC with Auror, along with some eye-opening insights and trends on retail crime globally. These included over US$91million in prevented...

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Have your say on the recent changes to the Youth Justice Act 1992

As an important stakeholder to the Youth Justice Reforms Review, the National Retail Association is calling all Queensland residents...

As an important stakeholder to the Youth Justice Reforms Review, the National Retail Association is calling all Queensland residents to participate in a survey or interview to express your views about whether recent legislative changes are on track to achieving Queensland Government objectives to tackle serious and repeat offending...

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ACT Government pushes to be first in raising age of criminal liability to 14

The ACT Government has become the first to support raising the age of criminal responsibility from 10 to 14....

The ACT Government has become the first to support raising the age of criminal responsibility from 10 to 14. ACT Attorney-General Shane Rattenbury is pushing for bringing the reform before the Legislative Assembly as early as the end of 2021. The ACT Government commissioned a 6-month independent review on the...

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Retailers seeing increase in product de-tagging and criminal preparedness

Retailers should be aware that offenders are coming equipped to steal with bag checks increasingly finding portable de-taggers, knives,...

Retailers should be aware that offenders are coming equipped to steal with bag checks increasingly finding portable de-taggers, knives, and even bolt cutters.    Retailers have reported to the National Retail Association during recent engagements the following findings:   One retailer reported approaching an individual in the change room after smelling burnt...

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