Retailers in 200 shopping centres trained on how to respond to emerging threats

The National Retail Association has announced that retailers in 200 shopping centres across the country have now been trained...

The National Retail Association has announced that retailers in 200 shopping centres across the country have now been trained on responding to emerging threats such as terrorism or armed attack following the completion of the Safe Retail Precincts initiative. The program aimed to engage and inform retailers about how to...

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Shoplifting sting in NSW sees 110 arrested

More than 110 people have been arrested during a shoplifting operation conducted by investigators from Redfern Region Enforcement Squad...

More than 110 people have been arrested during a shoplifting operation conducted by investigators from Redfern Region Enforcement Squad (RES) across Sydney this week. Operation Lightfingers, comprising of officers from Redfern RES, with assistance from Eastern Suburbs, Redfern, Leichhardt and Sydney City Police Area Commands, was launched on Wednesday 4...

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SafeCity Network Brisbane – Crime Bulletin 27 November 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Gaming...

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SafeCity Network Brisbane – Crime Bulletin 12 November 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Guess...

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SafeCity Network Brisbane – Crime Bulletin 29 October 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Pop...

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Retail & Fast Food Industry unite against customer abuse

The National Retail Association, along with the Shop, Distributive and Allied Employees’ Association (SDA), Australian Retail Association (ARA) and...

The National Retail Association, along with the Shop, Distributive and Allied Employees’ Association (SDA), Australian Retail Association (ARA) and other undersigned organisations, have released a Retail and Fast Food Industry Statement on witnessed increases in abusive and violent customer behaviour. In the last year, more than 85% of retail staff...

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SafeCity Network Brisbane – Crime Bulletin 11 October 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the NRA SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Alcoholic Spirits Pre-mix...

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Fuel Drive Offs – SMS or Emails Alerting Drivers to their offences

From 01 October 2019, drivers who fail to pay for their fuel at services stations across Queensland could be...

From 01 October 2019, drivers who fail to pay for their fuel at services stations across Queensland could be alerted to their offence by SMS or Email. QPS Flyer re Drive Off Initiative (CLICK HERE) On Tuesday 1 October 2019, the Queensland Police Service (QPS) commenced a one month trial aimed...

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SafeCity Network Brisbane – Crime Bulletin 30 September 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the NRA SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Fragrances (perfume) Sunglasses ...

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SafeCity Network Brisbane: Crime Alert – Spike in Youth Chroming

(Chroming: The act of inhaling household chemicals and other volatile substances to get high)  GOLD COAST: As reported by the Gold Coast...

(Chroming: The act of inhaling household chemicals and other volatile substances to get high)  GOLD COAST: As reported by the Gold Coast Bulletin today, the local community is at breaking point as Surfers Paradise MP, John-Paul Langbroek, reports an unprecedented number of youth chroming, drug-use, vandalism and anti-social behaviour.  Langbroek reports that youths are...

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SafeCity Network Brisbane – Crime Bulletin 16 September 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the NRA SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Fragrances Make-up Hair...

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SafeCity Network Brisbane – Crime Bulletin 30 August 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the NRA SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Fragrances (Perfume) Men’s...

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SafeCity Network Brisbane – Crime Bulletin 16 August 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the NRA SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Fragrances (Perfume) Alcoholic...

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Retail industry comes together to tackle customer abuse

Today the NRA will join the Australian Retailers Association (ARA) at the SDA’s second National Customer Abuse & Violence...

Today the NRA will join the Australian Retailers Association (ARA) at the SDA’s second National Customer Abuse & Violence Industry Roundtable. Major employers, industry peak bodies, NGOs and government organisations will join the Roundtable to discuss how Australia can stop this widespread abuse on retail and fast food workers. A panel...

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SafeCity Network encourages increased crime reporting

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to...

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to engage retailers in Brisbane CBD and Fortitude Valley about retail crime and crime reporting to discover the real-world issues facing retailers and to encourage retailers to participate in a trial...

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Is the customer always right? Understanding customer misbehaviour and violence in the workplace

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues...

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues to be a challenge for employers and employees in the retail and fast food industries. Last year, the Shop Distributive and Allied Employees Association (SDA) shed light on this burgeoning issue,...

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