Building your cyber resilience

Leading advisory firm BDO is urging retailers to get back to basics to ensure they stay ahead of potential...

Leading advisory firm BDO is urging retailers to get back to basics to ensure they stay ahead of potential cyber security breaches, after releasing the results of its inaugural cyber security survey. The 2016 Cyber Security Survey, which was completed in conjunction with AusCERT, aims to help the market understand...

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Reports of ‘Cash back’ Scam at 7-Eleven Store

by Ben Desir, Workplace Advisor, NRA Legal Concerning reports of 7-Eleven employees being forced to pay back parts of their...

by Ben Desir, Workplace Advisor, NRA Legal Concerning reports of 7-Eleven employees being forced to pay back parts of their wages have come to light. Recent media reports suggest that franchisees of the embattled 7-Eleven brand, have continued to flout their employment law obligations. Workers have spoken to media outlets claiming...

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How’s your security?

If your retail business has little to no security policy in place, you run the risk of security breaches...

If your retail business has little to no security policy in place, you run the risk of security breaches which can cost time, money, consumer trust and can result in legal actions. What are the 4 main motivations for retailers to adopt security practices? Protection of operational systems (eg. system shutdown) A...

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Message from the CEO: 12 December 2016

Earlier in the week, GDP figures were released for the September quarter which showed a contraction of 0.5 per...

Earlier in the week, GDP figures were released for the September quarter which showed a contraction of 0.5 per cent for the Australian economy. While it certainly isn’t time to hit the panic buttons just yet, this should serve as a reminder to all of us in the retail industry...

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Retailers and Department work together on plastic bag ban

The National Retail Association and the Queensland Department of Environment and Heritage Protection are working closely to ensure that...

The National Retail Association and the Queensland Department of Environment and Heritage Protection are working closely to ensure that Queensland’s proposed plastic bag ban is implemented with as little inconvenience to retailers and consumers as possible. The state-wide ban on the supply of lightweight plastic shopping bags is due to...

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Businesses warned to be wary of counterfeit cash

UPDATE: In the last 24 hours, the National Retail Association has heard from members right across Australia, not just...

UPDATE: In the last 24 hours, the National Retail Association has heard from members right across Australia, not just Queensland, with sightings of counterfeit $50 and $100 notes in Victoria and New South Wales. We urge all retailers to inform your staff, read our tips below, and to inform...

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Bicycle safety standards review – call for submissions

Bicycles in Australia are currently regulated by a mandatory safety standard that sets out requirements for braking, steering function,...

Bicycles in Australia are currently regulated by a mandatory safety standard that sets out requirements for braking, steering function, reflectors, bells, identification markers and user guidance. In addition to the mandatory standard all State and Territory road rules require bicycles to have a brake, reflectors and a bell. The Australian...

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New portal for reporting retail crime

NSW: As the retail industry enters the lead-up to the busy Christmas period, an important issue confronting the industry...

NSW: As the retail industry enters the lead-up to the busy Christmas period, an important issue confronting the industry is that of retail crime and loss prevention. The NRA takes this matter very seriously, and over time has established a very close working relationship with the NSW Police Force to...

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Jobs, choice and a 21st century world view

Initial submission to the Qld Government’s Review of Trading Hours 1.0    About the Submitter The National Retail Association (NRA) is a...

Initial submission to the Qld Government’s Review of Trading Hours 1.0    About the Submitter The National Retail Association (NRA) is a not-for-profit industry organisation providing professional services and critical information and advice to the retail, fast food and broader service industry throughout Australia. The Queensland-based NRA is Australia’s largest and most...

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Time to reform retail trading hours

There is no greater obstacle to job creation in the retail industry than being forbidden from opening your doors...

There is no greater obstacle to job creation in the retail industry than being forbidden from opening your doors to trade due to government regulation. It remains the case that many states across Australia maintain complex and excessive layers of regulation concerning retail trading hours. The different legislation requirements for...

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Is your customer data safe?

Retailers that are engaging in online sales (e-commerce) or collecting customer data in registrations forms have unique security and...

Retailers that are engaging in online sales (e-commerce) or collecting customer data in registrations forms have unique security and privacy considerations. Retailers may be using proprietary solutions or using a 3rd party program to collect and process this information. If a retailer collects this information, they are responsible for its...

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Message from the CEO: 22 August 2016

There’s nothing more frustrating and soul-destroying for any business owner than to see the results of your hard work...

There’s nothing more frustrating and soul-destroying for any business owner than to see the results of your hard work disappear into the pockets of complete strangers. Yet we know that’s the daily reality for many small business owners in the retail space. That’s why your association is working actively with law...

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The next generation $5 banknote is coming

The Reserve Bank is preparing to release the next generation of Australian banknotes. This involves gradually transitioning all denominations...

The Reserve Bank is preparing to release the next generation of Australian banknotes. This involves gradually transitioning all denominations of banknotes to new designs, with upgraded security features, an innovative tactile function to assist the vision-impaired community and reduce counterfeiting. The first of these next generation banknotes is the new...

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BDO 2016 Cyber Security Survey

In today’s digitally reliant marketplace, the need to manage a business’ reputation through effective cyber security measures cannot be...

In today’s digitally reliant marketplace, the need to manage a business’ reputation through effective cyber security measures cannot be underestimated. Knowing what’s required can be the biggest challenge and benchmarking is a vital piece of the decision making puzzle. To contribute to valuable benchmarking, BDO and AusCERT have joined forces to...

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Call for submission: Australian Consumer Law Review

Consumer Affairs Australia and New Zealand (CAANZ) are currently undertaking a review of the Australian Consumer Law (ACL), which...

Consumer Affairs Australia and New Zealand (CAANZ) are currently undertaking a review of the Australian Consumer Law (ACL), which is the national law governing fair trading and consumer protection across all jurisdictions of Australia. The National Retail Association (NRA) will be making a submission to CAANZ, on behalf of members...

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Improvised Explosive Device Protection Guidelines Australia

The Australia-New Zealand Counter-Terrorism Committee (ANZCTC) has launched a set of guidelines for Government and business to help protect...

The Australia-New Zealand Counter-Terrorism Committee (ANZCTC) has launched a set of guidelines for Government and business to help protect Australians from the threat that improvised explosive (IED) devices pose in places of mass gathering. The guidelines were developed to reduce the vulnerability to the threat of terrorism. They are targeted...

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