SafeCity Network encourages increased crime reporting

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to...

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to engage retailers in Brisbane CBD and Fortitude Valley about retail crime and crime reporting to discover the real-world issues facing retailers and to encourage retailers to participate in a trial...

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30/03/19 Safety warning notice – button batteries

COMMONWEALTH OF AUSTRALIA COMPETITION AND CONSUMER ACT 2010 SAFETY WARNING NOTICE Pursuant to paragraph 129(1)(b) of Schedule 2 of the Competition and Consumer...

COMMONWEALTH OF AUSTRALIA COMPETITION AND CONSUMER ACT 2010 SAFETY WARNING NOTICE Pursuant to paragraph 129(1)(b) of Schedule 2 of the Competition and Consumer Act 2010, I, Stuart Robert, Assistant Treasurer, publish this notice to warn of possible risks involved in the use of the consumer goods of the kind specified below. Particulars of the consumer...

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How to conduct better product recalls

Product recall situations can happen to any business. It’s too late to know whether your trading partners are prepared...

Product recall situations can happen to any business. It’s too late to know whether your trading partners are prepared to act once a product needs to be removed from the marketplace. You need to understand what your partners need and what you need from them. Consumers expect faulty products to...

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Is the customer always right? Understanding customer misbehaviour and violence in the workplace

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues...

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues to be a challenge for employers and employees in the retail and fast food industries. Last year, the Shop Distributive and Allied Employees Association (SDA) shed light on this burgeoning issue,...

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NRA launches National Sustainability Committee

The NRA will launch the National Retail Association Sustainability Committee in February this year to bring together sustainability experts...

The NRA will launch the National Retail Association Sustainability Committee in February this year to bring together sustainability experts from across the retail industry to share, discuss and advance developments impacting our environment and consumer opinion. The NRA has a long history of offering retailers an opportunity to come together...

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Top Five Tips to Get Your Lease in Shape this year

For retailers, January is a great time to assess where things are at after the crazy Christmas and New...

For retailers, January is a great time to assess where things are at after the crazy Christmas and New Year sales period and do some planning for the year ahead. Here’s our list of the top five things you need to do to make sure your retail lease is...

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January 1 marks WA’s New Year’s resolution to bin the plastic bag

January 1 marks WA’s New Year’s resolution to bin the plastic bag The National Retail Association (NRA) has today issued...

January 1 marks WA’s New Year’s resolution to bin the plastic bag The National Retail Association (NRA) has today issued an urgent reminder to shoppers and retailers across Western Australia that January 1 marks the beginning to the state’s New Year’s resolution to bin the plastic bag. From January 1, 2019...

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Retailers urge Labor pollies to abandon shopping trolley policy

The National Retail Association (NRA) has today urged the NSW Labor Opposition to re-think its policy announcement on abandoned...

The National Retail Association (NRA) has today urged the NSW Labor Opposition to re-think its policy announcement on abandoned shopping trolleys. Over the weekend Opposition Leader Michael Daley announced that a Labor Government would empower councils to impound abandoned trolleys within three hours while massively increasing financial penalties. NRA Manager of...

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Retailers urged to be vigilant against shoplifting raids by the Christmas Grinch

The National Retail Association (NRA) is urging retailers to be vigilant when it comes to shoplifting raids from thieving...

The National Retail Association (NRA) is urging retailers to be vigilant when it comes to shoplifting raids from thieving customers acting as a Christmas Grinch during the festive season. NRA Manager of Industry Policy David Stout said the busy Christmas period leaves retailers vulnerable to shoplifters and that it was...

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1.5 billion single use plastic bags eliminated since July

A total of 1.5 billion single-use plastic carry bags have been eliminated since major supermarkets implemented their self-imposed bans...

A total of 1.5 billion single-use plastic carry bags have been eliminated since major supermarkets implemented their self-imposed bans in July, according to the National Retail Association (NRA). The decision by Australia’s two biggest supermarkets to no longer offer single-use free plastic carry bags also coincided with a state-wide ban...

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Message from the CEO – 13 November 2018

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing...

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business...

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What retailers need to know about the Queensland Container Refund Scheme

The Queensland Container Refund Scheme (CRS) launches on 1 November this year. Under the scheme, a 10 cent refund will...

The Queensland Container Refund Scheme (CRS) launches on 1 November this year. Under the scheme, a 10 cent refund will be provided to consumers for eligible, empty drink containers between 150ml and 3L in size that are returned to a participating Container Refund point. What retailers need to know The CRS will primarily affect...

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Forums will get Queensland ready for Container Refund Scheme

Minister for Environment and the Great Barrier Reef, Minister for Science and Minister for the Arts The Honourable Leeanne Enoch A...

Minister for Environment and the Great Barrier Reef, Minister for Science and Minister for the Arts The Honourable Leeanne Enoch A series of community forums will be held across Queensland to encourage community groups to participate in recycling opportunities through Queensland’s Container Refund Scheme, which starts on November 1. Minister for Environment...

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Don’t Bag Retail Staff – SDA campaign on new plastic bag bans

Single-use plastic bag bans are now in place across Queensland and Western Australia and all Coles and Woolworths stores...

Single-use plastic bag bans are now in place across Queensland and Western Australia and all Coles and Woolworths stores Australia-wide. The SDA, the union for retail and fast food workers, is running a “Don’t Bag Retail Staff” campaign as part of their ongoing work to stop abusive and violent behaviour...

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Container Deposit Scheme now in Canberra

Last weekend the ACT became the fourth jurisdiction in Australia to introduce a Container Deposit Scheme, where residents can...

Last weekend the ACT became the fourth jurisdiction in Australia to introduce a Container Deposit Scheme, where residents can return eligible containers for a ten cent refund. The Territory follows SA and NT, where a similar scheme has been in place for many years, as well as NSW, which introduced...

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NRA continues to assist retailers with bag bans across Australia

Sunday marked the launch of two new bag bans in QLD and WA. A total of 6 Australian states...

Sunday marked the launch of two new bag bans in QLD and WA. A total of 6 Australian states and territories now have plastic bag bans in place. Several supermarkets and national chains also took the initiative to ban lightweight plastic bags in NSW and VIC where bag bans are...

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