Retailers are investing more than ever before in their digital retail offer, but do they truly consider the reason...
Retailers are investing more than ever before in their digital retail offer, but do they truly consider the reason for bringing digital aspects into their store, or are they simply following the trend? So, as a small retailer how do you compete? Last month in collaboration with our partner’s at Retail...
Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing...
Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing workplace maths tasks. Rather it means the reading and numeracy tasks of their job role may, on occasion, be beyond their existing skill level and they may need some additional...
It is projected that over the next 40 years, the proportion of the population over 65 years will almost...
It is projected that over the next 40 years, the proportion of the population over 65 years will almost double to around 25 per cent. At the same time, growth in the population of traditional workforce age is expected to slow to almost zero. With growth in the number of...
Our ability to track our consumers every move is an important advantage of ecommerce. With publicly available analytics tools such...
Our ability to track our consumers every move is an important advantage of ecommerce. With publicly available analytics tools such as Google Analytics combined with insights available from each social platform (thanks to the recent announcement regarding Instagram), wordpress analytics and many more, we have never had so much information...
Innovation is exciting and with new technologies, social platforms and data analysis tools popping up each week it’s easy...
Innovation is exciting and with new technologies, social platforms and data analysis tools popping up each week it’s easy to get ahead of ourselves. Don’t be too quick to erase ‘old school’ disciplines such as customer service and merchandise planning from your business plan. Without implementation plans in place, the many...
It is a known fact that having a social presence on platforms such as Facebook, Twitter and LinkedIn help...
It is a known fact that having a social presence on platforms such as Facebook, Twitter and LinkedIn help your business deliver better customer service, build brand awareness and a loyal customer base and drives traffic to your website. So why are many businesses dismissing Pinterest as an integral part...
Business doesn’t stop on 30 June. There are no grace periods for getting some well-earned shut eye as the...
Business doesn’t stop on 30 June. There are no grace periods for getting some well-earned shut eye as the doors open back up and the online orders keep rolling in. Most businesses have tunnel vision at this tough time of year, however it’s important to keep the future in the...
Mining boom wind downs and a strong real estate market have attributed to retailers forging ahead in the BRW...
Mining boom wind downs and a strong real estate market have attributed to retailers forging ahead in the BRW Rich 200 list, a list of Australia’s two hundred wealthiest individuals and families ranked by personal wealth. Released by The Australian Financial Review, this list provides an insight into the activities...
The Fair Work Commission came to a full decision yesterday to increase the National Minimum Wage and Award based...
The Fair Work Commission came to a full decision yesterday to increase the National Minimum Wage and Award based wages by 2.4 percent from 1 July 2016. The uniform percentage increase will particularly benefit female workers as at the higher award classification levels women are often more likely than...
Language in the workplace, especially between colleagues and team members, performs an important role in determining what is acceptable...
Language in the workplace, especially between colleagues and team members, performs an important role in determining what is acceptable behaviour, and ultimately, what the broader workplace environment looks like. In many workplaces, it is unfortunate that condescending and patronising language can be an all-too-frequent occurrence. In many instances, a capable and...
Last year, ANZ released the 2015 ANZ Women’s Report: Barriers to achieving financial gender equity, highlighting that globally: • Women...
Last year, ANZ released the 2015 ANZ Women’s Report: Barriers to achieving financial gender equity, highlighting that globally: • Women earn up to 36 per cent less than men; • Women represent more than 40 per cent of the world’s labour force but only control a quarter of the world’s wealth; •...
The media attention surrounding the 7-Eleven chain last year was a wake-up call for the entire retail industry. At...
The media attention surrounding the 7-Eleven chain last year was a wake-up call for the entire retail industry. At the time, the National Retail Association urged all retailers to ensure they understood and were actively complying with their obligations to employees in relation to pay rates and conditions. This week...
There are only a few weeks remaining before small businesses must change the way they make their super contributions....
There are only a few weeks remaining before small businesses must change the way they make their super contributions. Employers with 19 staff or less will need to be “Superstream” ready by the 30 June 2016 deadline. In order for employers to be compliant with Superstream standards, they will need...
Are you truly maximising the shoppers who come into your store? We hate to say it, but probably not. So many...
Are you truly maximising the shoppers who come into your store? We hate to say it, but probably not. So many retailers today are getting distracted by the process of attracting new customers through marketing and promotion that they are forgetting to invest in the vital process of converting the sale...
With ever-squeezing margins, retailers need to know about the marketing automation technology that can provide efficiencies needed to delivery...
With ever-squeezing margins, retailers need to know about the marketing automation technology that can provide efficiencies needed to delivery greater return on marketing investment (ROMI). Confused by the complex landscape of marketing technology? ADMA’s Techmix is a new, vendor-neutral event to help marketers understand the plethora of marketing technologies now available...
The role of a store associate in the retail environment has never been more important as it is today. In...
The role of a store associate in the retail environment has never been more important as it is today. In this digital era, where shoppers have constant and immediate access to all kinds of product information, it is your staff who have the power to add real value when engaging...
