Is this the answer to transforming your retail business?

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the...

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the new year. It's the perfect time to come together as a business, reflect on your achievements from the past 12 months, be inspired by industry thought leaders and set collective...

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Message from the CEO: 24 October 2016

Retailers have reason to be hopeful of a very Merry Christmas in 2016, following the release of the Commonwealth...

Retailers have reason to be hopeful of a very Merry Christmas in 2016, following the release of the Commonwealth Bank Business Sales Index (BSI) for September. The BSI – released late last week – was jam-packed with good news for retailers on the consumer spending front and this should act...

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The Legalities of Workplace Liability

The Fair Work Ombudsman has warned employers and those in management positions to be careful of their actions when...

The Fair Work Ombudsman has warned employers and those in management positions to be careful of their actions when it comes to workplace liability.  Accessorial liability provisions contained in the Fair Work Act now make it possible that with body corporate employers, proceedings may be brought not only against...

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Slight increase in August retail sector

The Australian Bureau of Statistics (ABS) retail trade figures released today show a slight increase on the July 2016...

The Australian Bureau of Statistics (ABS) retail trade figures released today show a slight increase on the July 2016 figures, but still demonstrate that the sector is experiencing a flat period.  In seasonally adjusted terms, retail turnover rose by 0.4 per cent in August, which follows the stagnant figures...

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Changes to the Queensland Retail Shop Lease Act

Amendments to the Queensland Retail Shop Lease Act 1994 (Qld) made earlier this year in May are due to...

Amendments to the Queensland Retail Shop Lease Act 1994 (Qld) made earlier this year in May are due to come into effect from the 25th November 2016. The Queensland legislation sets mandatory minimum standards for retail shop leases in the state. Among other things, amendments to the Act will alter...

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Maximising Your Customer Database

by Matt Forman, Traffika One of the biggest strengths of digital marketing is the ability to speak directly to your target...

by Matt Forman, Traffika One of the biggest strengths of digital marketing is the ability to speak directly to your target audience. In a world where we see literally hundreds of ads every day the ability to tailor our messaging to speak to the right audience at the right time is...

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Message from the CEO: 17 October 2016

Love it or loathe it - it’s no secret that 90s fashion has been seeping into fashion stores all...

Love it or loathe it - it’s no secret that 90s fashion has been seeping into fashion stores all year. I wonder how many teenage girls even realise they’re dressing exactly like their mums did back in their heyday! But the real irony for south-east Queensland retailers selling out of...

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New four-year WRAPS plans released

NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology,...

NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology, communication, leadership and management, according to the new WRAPS plan. The Wholesale, Retail and Personal Services (WRAPS) Industry Reference Committee (IRC) is responsible for ensuring nationally recognised qualifications deliver the skills and knowledge required...

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New portal for reporting retail crime

NSW: As the retail industry enters the lead-up to the busy Christmas period, an important issue confronting the industry...

NSW: As the retail industry enters the lead-up to the busy Christmas period, an important issue confronting the industry is that of retail crime and loss prevention. The NRA takes this matter very seriously, and over time has established a very close working relationship with the NSW Police Force to...

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Learn about omnichannel retail from global leaders

SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few...

SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few years and the paradigm shift of the consumers’ expectation has been the main talking point for every retailer. Consumers want a seamless customer experience in their shopping journey and expect...

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Financial incentives for hiring trainees

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for...

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for Work program, and we are very pleased to report that almost 50% of these people have found employment in retail. To encourage business owners to employ people through the program, the...

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FREE digital training for small businesses

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to...

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to help small businesses to help level the playing field. Officially launched at last week's Australian Chamber Business Leaders Summit, Google has officially launched The Digital Garage in partnership with the Australian Chamber of...

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QLD 19 OCT: JobShow Sunshine Coast

This week, on Wednesday 19 October, the JobShow expo will be visiting the Sunshine Coast at Queensland TAFE’s Mooloolaba...

This week, on Wednesday 19 October, the JobShow expo will be visiting the Sunshine Coast at Queensland TAFE’s Mooloolaba campus. The JobShow is not a traditional careers expo that provides students with information about career options for jobs at some point in the future. The event provides a unique opportunity for...

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Newsflash – Get Your Offset Clause Health Check Now!

In a recent ruling, a Magistrate allowed an employee to pursue unpaid overtime and lunch break claims totalling $29,000...

In a recent ruling, a Magistrate allowed an employee to pursue unpaid overtime and lunch break claims totalling $29,000 as the employment contract failed to properly specify provisions it purported to oust in her annualised salary. Next Residential Pty Ltd, a Perth building company, denied an employee had been directed...

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Message from the CEO: 10 October 2016

As you know, the NRA speaks up on a range of issues that affect not only members and other...

As you know, the NRA speaks up on a range of issues that affect not only members and other retailers, but also their employees and the entire retail sector. And while we’ve had a lot of success in recent years bringing major issues to the attention of government, sometimes...

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Employer’s Options in Natural Disasters

The thoughts of the NRA team are with all those members affected by recent severe weather that has impacted...

The thoughts of the NRA team are with all those members affected by recent severe weather that has impacted South Australia and parts of Victoria this week, and has forced many shops to shut down temporarily. Unfortunately, this type of weather is not uncommon in Australia leading up to summer....

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