SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference

The retail world has been changing significantly for the past few years and the paradigm shift of the consumers’ expectation has been the main talking point for every retailer. Consumers want a seamless customer experience in their shopping journey and expect the retailers to always stay connected to them.

‘Omnichannel strategy’ is not just another marketing buzzword, but a game changer to the retail industry. Retailers need to upkeep with latest trends to implement a winning omnichannel strategy that maximizes their ROI and stay ahead in this competitive retail market.

The Omnichannel Retail Experience & Digital Transformation Conference aims to bring together key industry experts to share the most trending strategies and developments in omnichannel business.

Speakers include Steve Brennan (eBay), Dominic Byrne (Coco Republic), Peter Radcliffe (Retail Apparel Group) and Robert Kinkade (EY).

Our own NRA Legal Director, Troy Wild, will be presenting on the topic of Privacy in the Omnichannel Age, covering key issues such as:

  • balancing privacy and innovation;
  • to track or not to track – giving consumers choice
  • keeping your privacy promises; and
  • the risks of getting it wrong.

Find out more about the conference here.