Message from the CEO: 3 January 2017

A very happy new year to all of our members and to all of the retailers who read our...

A very happy new year to all of our members and to all of the retailers who read our newsletter! The question on every one’s lips is what we can expect in retail for 2017. According to Vend’s white paper, success for retailers in 2017 will depend upon whether they are: ...

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Tips for new managers

by the NRA Training Team A leader is someone that brings people together and guides them toward a common goal....

by the NRA Training Team A leader is someone that brings people together and guides them toward a common goal. Anyone can boss people around and tell them what to do, but an effective leader requires you to be able to do more than assign tasks to staff members. Leading a...

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Tips for new managers

by the NRA Training Team A leader is someone that brings people together and guides them toward a common goal....

by the NRA Training Team A leader is someone that brings people together and guides them toward a common goal. Anyone can boss people around and tell them what to do, but an effective leader requires you to be able to do more than assign tasks to staff members. Leading a...

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Hanging onto Christmas Casuals: A Guide for Retailers

by Ben Desir, Workplace Advisor, NRA Legal How did you do? Did you manage the mad dash for last minute...

by Ben Desir, Workplace Advisor, NRA Legal How did you do? Did you manage the mad dash for last minute Christmas gifts? Chances are you brought on a number of casual members of staff to help deal with the Christmas rush. It’s also likely that a few of these casuals really...

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Hanging onto Christmas Casuals: A Guide for Retailers

by Ben Desir, Workplace Advisor, NRA Legal How did you do? Did you manage the mad dash for last minute...

by Ben Desir, Workplace Advisor, NRA Legal How did you do? Did you manage the mad dash for last minute Christmas gifts? Chances are you brought on a number of casual members of staff to help deal with the Christmas rush. It’s also likely that a few of these casuals really...

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Dismissals can be stressful and risky

by Angela Szczepanski, Senior Associate, NRA Legal Dismissing an employee can be stressful and is often quoted as the 'worst...

by Angela Szczepanski, Senior Associate, NRA Legal Dismissing an employee can be stressful and is often quoted as the 'worst part of running a business'. As well as the emotional context, it can be a long and timely process to ensure due process is followed. In particular, special care needs to...

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Dismissals can be stressful and risky

by Angela Szczepanski, Senior Associate, NRA Legal Dismissing an employee can be stressful and is often quoted as the 'worst...

by Angela Szczepanski, Senior Associate, NRA Legal Dismissing an employee can be stressful and is often quoted as the 'worst part of running a business'. As well as the emotional context, it can be a long and timely process to ensure due process is followed. In particular, special care needs to...

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Update your employment contracts

Whether you’re just starting out, or experiencing changes in your workforce, the new year is a great time to check...

Whether you’re just starting out, or experiencing changes in your workforce, the new year is a great time to check if your employment contracts are not only compliant, but effective for your business. Effective employment contracts should: protect your business meet your employer obligations clearly define employment terms and conditions, and ...

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Update your employment contracts

Whether you’re just starting out, or experiencing changes in your workforce, the new year is a great time to check...

Whether you’re just starting out, or experiencing changes in your workforce, the new year is a great time to check if your employment contracts are not only compliant, but effective for your business. Effective employment contracts should: protect your business meet your employer obligations clearly define employment terms and conditions, and ...

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Message from the CEO: 28 December 2016

Boxing Day has lived up to being retail’s event of the year with increases seen in each state and...

Boxing Day has lived up to being retail’s event of the year with increases seen in each state and territory across the country. Nationally, consumers have spent around $2.28 billion nationwide in the Boxing Day sales, which is up from $2.19 billion on last year. We have certainly seen economy-wide...

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Message from the CEO: 28 December 2016

Boxing Day has lived up to being retail’s event of the year with increases seen in each state and...

Boxing Day has lived up to being retail’s event of the year with increases seen in each state and territory across the country. Nationally, consumers have spent around $2.28 billion nationwide in the Boxing Day sales, which is up from $2.19 billion on last year. We have certainly seen economy-wide...

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Reports of ‘Cash back’ Scam at 7-Eleven Store

by Ben Desir, Workplace Advisor, NRA Legal Concerning reports of 7-Eleven employees being forced to pay back parts of their...

by Ben Desir, Workplace Advisor, NRA Legal Concerning reports of 7-Eleven employees being forced to pay back parts of their wages have come to light. Recent media reports suggest that franchisees of the embattled 7-Eleven brand, have continued to flout their employment law obligations. Workers have spoken to media outlets claiming...

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Reports of ‘Cash back’ Scam at 7-Eleven Store

by Ben Desir, Workplace Advisor, NRA Legal Concerning reports of 7-Eleven employees being forced to pay back parts of their...

by Ben Desir, Workplace Advisor, NRA Legal Concerning reports of 7-Eleven employees being forced to pay back parts of their wages have come to light. Recent media reports suggest that franchisees of the embattled 7-Eleven brand, have continued to flout their employment law obligations. Workers have spoken to media outlets claiming...

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Tips for optimising online sales

Optimising online sales: How to convert lookers to purchasers There are many good reasons for selling your products or services...

Optimising online sales: How to convert lookers to purchasers There are many good reasons for selling your products or services online. Most importantly, selling online increases your market reach, exposes your product to new customer groups, and creates opportunities to increase your overall sales revenue. However, just because you offer an...

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Tips for optimising online sales

Optimising online sales: How to convert lookers to purchasers There are many good reasons for selling your products or services...

Optimising online sales: How to convert lookers to purchasers There are many good reasons for selling your products or services online. Most importantly, selling online increases your market reach, exposes your product to new customer groups, and creates opportunities to increase your overall sales revenue. However, just because you offer an...

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Small retailers own 37% of online spend

Small online retailers represent 37% of total online retail sales over the past 12 months, according to a report...

Small online retailers represent 37% of total online retail sales over the past 12 months, according to a report by Quantium. Though growth rates vary month-to-month, small online retail spending is trending much higher than past periods, tracking an estimated 22.2% higher than a year ago. These retailers are primarily based...

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