This shouldn’t be news to anyone, but the internet has changed things – forever. So I was surprised at a...
This shouldn’t be news to anyone, but the internet has changed things – forever. So I was surprised at a recent event that even after 8 years, very few people in a room of marketing professionals had heard of the Zero Moment of Truth. The Zero Moment of Truth was...
Following months of the most stringent lockdown measures in the country, the Victorian Government has announced an expanded financial...
Following months of the most stringent lockdown measures in the country, the Victorian Government has announced an expanded financial relief package to help stem the job losses in Australia’s second most populous state. Tens of thousands of Victorian businesses will now be eligible for cash grants, payroll relief and cashflow...
“The mental health and wellbeing of your employees will be one of the keys to business continuity and commercial...
“The mental health and wellbeing of your employees will be one of the keys to business continuity and commercial success now and in the future” COVID-19 has had a devastating impact on the retail sector and never before has workplace mental health and wellbeing been more important. The physical health crisis...
The National Retail Association (NRA) commends the South Australian government for its action on single-use plastics, but insists more...
The National Retail Association (NRA) commends the South Australian government for its action on single-use plastics, but insists more time and support is needed to help businesses to prepare and comply. South Australia is the first state to ban single-use plastic items such as straws, cutlery, stirrers as well as...
After being in lockdown for weeks on end, the Victorian Government has announced a roadmap to steadily reopen the...
After being in lockdown for weeks on end, the Victorian Government has announced a roadmap to steadily reopen the state. Unfortunately, asides from essential retail outlets, the sector will remain closed until at least 26 October. This will bring the total time that retail has been in lockdown to...
BlueYonder and NRA Technology partner Zebra Technologies will be jointly hosting the webinar Empowering distribution centres – Keeping the...
BlueYonder and NRA Technology partner Zebra Technologies will be jointly hosting the webinar Empowering distribution centres – Keeping the lights on through ongoing disruption on Tuesday 15th September at 12:00pm. Register for the webinar here By now we all understand the importance of adapting to the impacts of COVID-19. The critical...
By Alex Millman and Lindsay Carroll, NRA Legal In a stern warning for employers who “automate” certain parts of their...
By Alex Millman and Lindsay Carroll, NRA Legal In a stern warning for employers who “automate” certain parts of their payroll processes, the South Australian Employment Tribunal (the Tribunal) has slammed an employer with significant penalties for automatically deducting unpaid meal breaks from an employee’s day. The Tribunal also imposed penalties...
The National Retail Association has been putting the mental health of our retailers at the forefront over the past...
The National Retail Association has been putting the mental health of our retailers at the forefront over the past several months, from providing resources on mental health support on our COVID-19 page, to hosting webinars, to joining forces with our Workplace Wellness partner Luemo. However, in your own workplace it...
There’s a fairly straightforward formula used when it comes to creating online retail stores. We’re talking homepage, PLP, PDP,...
There’s a fairly straightforward formula used when it comes to creating online retail stores. We’re talking homepage, PLP, PDP, inner content pages, blog. You know the drill. These best practice structures are accepted by the online community (customers, business owners and marketers alike) as the expected layout for an eCommerce...
The National Retail Association has been appointed to the panel of Service Providers for the Foundation Skills for your...
The National Retail Association has been appointed to the panel of Service Providers for the Foundation Skills for your Future Program (FSK). If you have employees with gaps in their language, literacy, numeracy or digital skills, please get in touch with the NRA to discuss developing a fully funded program...
The pandemic crisis has led to dramatic shifts in consumer behavior. Our retail customers have their work cut out...
The pandemic crisis has led to dramatic shifts in consumer behavior. Our retail customers have their work cut out for them to increase shopper dwell time, maintain loyalty and increase consumer confidence in a more visible – and permanent way. Five months after COVID-19 hit Australia, businesses are realising that...
Have you taken the leap towards omnichannel marketing? If not, you’re not alone. Over 45% of marketers say they lack...
Have you taken the leap towards omnichannel marketing? If not, you’re not alone. Over 45% of marketers say they lack the skills, technology or expertise to optimise their customer journey to an omnichannel approach. As your digital marketing partner, we’ve organised a list of Shopify apps we use to optimise our...
Coronavirus has changed life as we had come to know it in many ways. None of us will be...
Coronavirus has changed life as we had come to know it in many ways. None of us will be going on an overseas holiday for some time, crowded events remain off limits and the economic fallout will be substantial. From a retail perspective, it has impacted all of you regardless...
By Calum Woods and Lindsay Carroll, NRA Legal The Fair Work Commission has taken aim at a family-owned retail business...
By Calum Woods and Lindsay Carroll, NRA Legal The Fair Work Commission has taken aim at a family-owned retail business and a financial services firm, both of whom restructured their operations after they were notified that two respective employees had fallen pregnant. In a rare consent arbitration, Compuworld was found to...
Last Friday saw the ABS release its preliminary report for July 2020, with some surprising news. Turnover rose by...
Last Friday saw the ABS release its preliminary report for July 2020, with some surprising news. Turnover rose by a substantial 3.3 per cent on the June figures, with every state and territory except Victoria experiencing increased sales compared to June. While this is probably not that surprising given...
By Calum Woods and Lindsay Carroll, NRA Legal One of the most common questions we are asked on the NRA’s...
By Calum Woods and Lindsay Carroll, NRA Legal One of the most common questions we are asked on the NRA’s workplace relations hotline is how to correctly classify employees. In most cases, this is a fairly straight forward exercise, and it’s an important skill for business owners to develop. However, like...