Retailers back buy now, pay later services

The National Retail Association (NRA) has today come out and backed buy now, pay later service providers such as...

The National Retail Association (NRA) has today come out and backed buy now, pay later service providers such as Afterpay, OpenPay and ZipPay. This follows moves by regulator ASIC to impose additional oversight powers and Federal Labor flagging its support for further regulation. NRA Deputy CEO Lindsay Carroll said it is...

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Retail Spotlight: Vicki Klunyk, GM People & Culture at SurfStitch

We interviewed retailers to hear their insights and adventures in the retail world. Meet Vicki Klunyk, General Manger of...

We interviewed retailers to hear their insights and adventures in the retail world. Meet Vicki Klunyk, General Manger of People and Culture at SurfStitch How long have you been in retail? / How did your retail career begin? I started in retail in 1986 when I joined Myer in their...

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Message from the CEO: 27 November 2018

With the fast-changing nature of the modern retail environment it is critical that the NRA stays in front of...

With the fast-changing nature of the modern retail environment it is critical that the NRA stays in front of all emerging trends. Part of this means having both relevant and broad representation in our organization’s leadership that understands fully the key issues facing retail and how to best navigate...

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Grasping SEO – a beginner’s guide

Written by Dionne Alaveras, News Xtend We have all heard how crucial driving traffic to your website is and we...

Written by Dionne Alaveras, News Xtend We have all heard how crucial driving traffic to your website is and we understand people reading are probably thinking ‘but how does this affect my bottom line?’ You invest dollars into marketing and you want to see that bottom line shift and you are...

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A timely reminder about “block out” periods

By Calum Woods and Lindsay Carroll, NRA Legal If your business relies on a block out period to manage leave...

By Calum Woods and Lindsay Carroll, NRA Legal If your business relies on a block out period to manage leave requests during the busy season (or you’re thinking about implementing one), there are some important things you need to know. The Fair Work Act 2009 requires that in most cases, annual...

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Members overwhelmingly endorse the NRA’s direction and performance

The National Retail Association’s Chairman and Directors have been re-elected unchallenged, in a strong show of faith by members...

The National Retail Association’s Chairman and Directors have been re-elected unchallenged, in a strong show of faith by members in the performance and direction of their association. Chair Mark Brodie, Deputy Chair Ian Winterburn and Directors Kristine Skippington, Geoff Hogg and Tim Schaafsma resumed their positions at today’s annual general...

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Seeing Stars! Why ‘Trade Mark-ability’ is important for your brand

By Christine Moody, Brand Audits  Since immigrating from Veneto, Italy, Luigi Borgo’s family has been making Italian salami in Queensland,...

By Christine Moody, Brand Audits  Since immigrating from Veneto, Italy, Luigi Borgo’s family has been making Italian salami in Queensland, Australia for half a century under the Borgo Salumi brand name. ‘Borgo Salumi’ was established in 1966 and produces 500 tonnes of salami each year from their Holland Park factory—every...

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Member Spotlight: Anita Dorwald, Chief Operations Officer at City Beach

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations...

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations Officer at City Beach. How long have you been in retail? / How did your retail career begin? Having ticked over 15 years, it’s hard to remember a time before City...

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Social media in the workplace: where do we draw the line?

Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal With 60% of the Australian population actively using Facebook, there...

Written by Sooraj Sidhu and Lindsay Carroll, NRA Legal With 60% of the Australian population actively using Facebook, there is no doubt that social media has changed the way we go about our every day. In the context of managing employees, social media has blurred the lines between public and...

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The Leasing Department joins Lpc Cresa

This month, our leasing and tenancy partner The Leasing Department joined with one of Australia’s leading tenant-side leasing and...

This month, our leasing and tenancy partner The Leasing Department joined with one of Australia’s leading tenant-side leasing and property advisory businesses Lpc Cresa. The union provides The Leasing Department with an opportunity to expand on the offer and services it has been providing NRA members over the past two...

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Message from the CEO: 20 November 2018

Last week the NRA unveiled our sales projections for the Christmas trade period. For the first time ever, we can...

Last week the NRA unveiled our sales projections for the Christmas trade period. For the first time ever, we can forecast that Australians are set to splurge over $50 billion on retail sales between now and Christmas. The festive season is not only the busiest time of the year for retail,...

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Member Spotlight: David McConnachie, General Manager of L’Occitane En Provence Australia

We interviewed our members to hear their insights and adventures in the retail world. Meet David McConnachie, General Manager...

We interviewed our members to hear their insights and adventures in the retail world. Meet David McConnachie, General Manager of L’Occitane En Provence Australia. 1. How long have you been in retail? / How did your retail career begin? I have been in Retail over 23 years, and I love it!...

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Message from the CEO – 13 November 2018

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing...

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business...

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Forget everything you know about the traditional marketing funnel

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional...

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional marketing funnel. In the last six months, the search engine looked at thousands of users’ clickstream data from a third-party opt-in panel and found that no two consumer journeys are exactly...

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Important changes to termination provisions in modern awards

Earlier this year, the Fair Work Commission determined that it was necessary to vary 86 modern awards that were...

Earlier this year, the Fair Work Commission determined that it was necessary to vary 86 modern awards that were silent on the time period within which termination payments are to be made. Payment must be made within 7 days The changes provide that employers must pay an employee’s wages and all...

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Over and above – attracting and retaining quality employees

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new...

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new enterprise agreement. The agreement, which was supported by the Finance Sector Union, contains a novel entitlement for transgender employees undergoing gender transition to access up to four weeks’ of paid...

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