Former VP of Fair Work Commission shares insight with retailers

This week saw the successful launch of the National Retail Association's State of the Retail Nation forums, proudly sponsored by...

This week saw the successful launch of the National Retail Association's State of the Retail Nation forums, proudly sponsored by REST Industry Super. Retailers from across multiple sectors met to hear from industry professionals and to share insight at breakfast briefings in Melbourne, Brisbane and Sydney, plus an online webinar. NRA CEO...

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9 benefits of using data to create loyalty

by Tim O’Grady, knowITall Loyalty Systems What is the one word that can make all the difference to a loyalty...

by Tim O’Grady, knowITall Loyalty Systems What is the one word that can make all the difference to a loyalty program’s success? Answer: Data…not data for the sake of it, rather data that leads to insights that are actioned for business acceleration. The following data sources gathered through a loyalty program and...

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Fruit & veg measurement crackdown

A new campaign has been launched by the National Measurement Institute (NMI) and is designed to help buyers and sellers...

A new campaign has been launched by the National Measurement Institute (NMI) and is designed to help buyers and sellers get value for money as Australian fruit and vegetables make their way from the farm gate to the table. The NMI’s ‘Harvest to Home’ trade measurement inspection program will run until...

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Introduction of “Corrupting Benefits” laws

by Meaghan Spencer and Troy Wild, NRA Legal Prime Minister Malcolm Turnbull and Employment Minister Michaelia Cash introduced new legislation...

by Meaghan Spencer and Troy Wild, NRA Legal Prime Minister Malcolm Turnbull and Employment Minister Michaelia Cash introduced new legislation this week that outlaws payments of "corrupting benefits" to unions and imposes penalties on those who provide or receive such payments. The Prime Minister said that the Fair Work Amendment (Corrupting...

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Message from the CEO: 27 March 2017

In everything that your association does for the retail industry, we have the interests of our members, and all...

In everything that your association does for the retail industry, we have the interests of our members, and all retailers, as our top priority.  This has been particularly true throughout the Fair Work Commission hearings in relation to Sunday penalty rates, and it remains true as that issue continues...

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NRA and Salvos ‘lead’ new training

The National Retail Association and Salvos Stores have partnered together to offer an exciting new training program designed to...

The National Retail Association and Salvos Stores have partnered together to offer an exciting new training program designed to empower Salvos Stores people leaders and create customer value. Salvos Stores CEO Matt Davis said that 'LEAD' is a three phase program designed to develop and support people working in Salvos...

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Retailers call for respect for independent umpire, as Labor moves to overrule FWC penalty rates decision

MEDIA RELEASE The National Retail Association (NRA) has warned that Labor’s private members bill, introduced to parliament today to block...

MEDIA RELEASE The National Retail Association (NRA) has warned that Labor’s private members bill, introduced to parliament today to block the Fair Work Commission’s reduction in Sunday penalty rates, sets a dangerous precedent for all independent ruling bodies across the nation. NRA CEO Dominique Lamb said that leveraging political interests to...

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9 steps to a profitable loyalty program

Moving from basket case to basket size - the 9 steps to a profitable loyalty program. by Tim O'Grady, KnowitAll...

Moving from basket case to basket size - the 9 steps to a profitable loyalty program. by Tim O'Grady, KnowitAll Loyalty Systems One of the main objectives of a loyalty program is to motivate members to buy more when they are shopping, what is often termed “increase their basket size”. This...

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Forbes ‘under-the-radar’ trends for 2017

Source: Forbes Forbes recently published their seven "under-the-radar" trends for 2017 in terms of retail. Bryan Pearson asked retailers "What do...

Source: Forbes Forbes recently published their seven "under-the-radar" trends for 2017 in terms of retail. Bryan Pearson asked retailers "What do you predict will be the stealth trends of 2017?" Here's what they noted: The Menaissance: “We will continue to see men take the lead in spend(ing). Already, for the first time ever,...

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New megacentre for Sydney

A new large format retail centre, Lifestyle Connection Woodpark, will soon commence construction at Smithfield, in Sydney's South West. The...

A new large format retail centre, Lifestyle Connection Woodpark, will soon commence construction at Smithfield, in Sydney's South West. The site will offer a range of store sizes from 70sqm to over 6,000sqm of large format space. Located on the Corner of Woodpark Road & The Cumberland Highway Smithfield, the centre will...

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Employers can compel medical assessment

by Sid Sidhu and Troy Wild, NRA Legal Full Court affirms employer’s right to compel medical assessment Grant v BHP Coal...

by Sid Sidhu and Troy Wild, NRA Legal Full Court affirms employer’s right to compel medical assessment Grant v BHP Coal Pty Ltd FCAFC 42 (10 March 2017) The Full Federal Court has confirmed that employers have the right to dismiss an employee should they refuse to attend a medical appointment...

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More than 1500 Queenslanders assisted Back to Work

The Queensland Government’s assistance program for regional Queensland employers to take on new staff has put more than 1500...

The Queensland Government’s assistance program for regional Queensland employers to take on new staff has put more than 1500 staff 'Back to Work'. The $100 million Back to Work program has already assisted 1557 Queenslanders into jobs in the state’s regions, with another 300 applications pending assessment. Significantly, 541 of those...

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Message from the CEO: 20 March 2017

This week, the Federal Opposition has indicated it will move a private members bill to retrospectively legislate against any...

This week, the Federal Opposition has indicated it will move a private members bill to retrospectively legislate against any cuts to penalty rates, after the independent Fair Work Commission’s ruling of a reduction in five out of the 122 modern awards. While it was an entirely independent decision, made by...

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Fast food safety – now even faster!

We are pleased to announce that our new online Food Safety training program is now available. This program is an upgrade...

We are pleased to announce that our new online Food Safety training program is now available. This program is an upgrade of our former program, and has a fresh, new look and feel about it... No classroom attendance is required and you simply complete the course online in the comfort of...

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Message from the CEO: 13 March 2017

A fortnight on from the penalty rates decision, the accompanying discourse seems to be taking on a life of...

A fortnight on from the penalty rates decision, the accompanying discourse seems to be taking on a life of its own, and devaluing the lengthy and carefully-considered processes behind the decision from the Fair Work Commission. I’ve been particularly saddened to see this independent decision politicised and brandished as a weapon...

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Transition for Sunday penalty rates still undecided

The NRA is dedicated to keeping members informed of any changes that are likely to affect their businesses following...

The NRA is dedicated to keeping members informed of any changes that are likely to affect their businesses following the recent penalty rates decision made by the Fair Work Commission. The changes to public holiday penalty rates will take effect on 1 July 2017 and the variation of the early...

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