Are you ready for Retail’s biggest night of the year? Who will take out gold at this year’s Rewards for...
Are you ready for Retail’s biggest night of the year? Who will take out gold at this year’s Rewards for Excellence Gala Dinner and Awards Ceremony? There are just over two weeks left to purchase tickets. The evening will be your opportunity to celebrate retail, network with industry leaders and support our...
Starting over, for survivors of domestic violence, is difficult in more ways than one. Getting back on their feet...
Starting over, for survivors of domestic violence, is difficult in more ways than one. Getting back on their feet takes an emotional, physical and financial toll. Myer has launched a new initiative with the help of The Salvation Army, ‘The Give Registry’ to help ease the financial pressures and support...
Western Australian businesses and employees have been robbed of over half a million dollars in the past two years...
Western Australian businesses and employees have been robbed of over half a million dollars in the past two years from scammers posing as bosses or suppliers. Consumer protection agencies are warning businesses, especially finance departments to be vigilant when assessing invoices. Since last year, $461,000 has been stolen from 15 companies...
Last week, the Australian Competition and Consumer Commission (ACCC) gave JB Hi-Fi the thumbs up to buy The Good...
Last week, the Australian Competition and Consumer Commission (ACCC) gave JB Hi-Fi the thumbs up to buy The Good Guys. The ACCC chairman Rod Sims stated that the takeover would not reduce competition in consumer electronics or whitegoods as JB Hi-Fi were focused on different product categories and consumers than...
There’s a lot of paperwork to complete when you hire new employees. The ATO have listened to you and...
There’s a lot of paperwork to complete when you hire new employees. The ATO have listened to you and developed a fillable TFN declaration form which is available on the ATO website. You no longer need to order the form and wait for it to be mailed to you. Just...
Without customers, your business cannot exist. An obvious statement, however many businesses small to large, don’t put enough focus on...
Without customers, your business cannot exist. An obvious statement, however many businesses small to large, don’t put enough focus on managing their customers. That’s where a CRM (Customers Relations Management) system comes into play. Collecting important data like names, address and orders to product preferences and dispute resolutions, can help your business...
Parking Australia is the national body representing the interests of the parking industry in Australia. The NRA is currently...
Parking Australia is the national body representing the interests of the parking industry in Australia. The NRA is currently assisting Parking Australia in the successful delivery of the Accredited Operating Scheme (AOS) In order to better understand the impacts of overstay/illegal parking on the retail industry, Parking Australia is conducting...
Last week we discussed the Australian Bureau of Statistics retail trade figures for June, which continued a year-long pattern...
Last week we discussed the Australian Bureau of Statistics retail trade figures for June, which continued a year-long pattern for the sector of almost standing still when population growth is factored in. As we’ve been analysing the highlights of the industry over the last year, however, there have generally...
In July, the 2016-17 Annual VET Investment Plan was released. It outlines the Queensland Government's planned investment in vocational education and...
In July, the 2016-17 Annual VET Investment Plan was released. It outlines the Queensland Government's planned investment in vocational education and training over the coming year; a record $810.7 million in skills and training, an increase of $56.1 million from last year. Over 1/4 million Queenslanders undertake publicly funded training every year with...
Recent statistics have discovered that sexual harassment in the workplace is at an all-time high with 25% of women...
Recent statistics have discovered that sexual harassment in the workplace is at an all-time high with 25% of women and 16% of men experiencing this form of harassment. In July, the Supreme Court ordered WorkCover to pay a family support worker over $1.5 million after she was sexually assaulted...
“We are all now connected by the internet, like neurons in a giant brain.” – Stephen Hawking Over the June-July period...
“We are all now connected by the internet, like neurons in a giant brain.” – Stephen Hawking Over the June-July period our consumer insights division talked to some of our leading retail CEOs and CIOs regarding their digital capability investments over the next 12 months and on average an increase to the...
Since the 1950’s, shoppers around the globe have succumbed to impulse buying and point of purchase displays. Impulse purchases can...
Since the 1950’s, shoppers around the globe have succumbed to impulse buying and point of purchase displays. Impulse purchases can drastically increase your profits and shouldn’t simply be an afterthought. How do you get the most out of your impulse offerings? Choose the right products Draw attention with promotions Encourage purchases...
Instagram’s new Snapchat inspired story telling feature lets followers view off the cuff or behind the scenes moments from...
Instagram’s new Snapchat inspired story telling feature lets followers view off the cuff or behind the scenes moments from your brand. Your ‘stories’ whether they be a photo or video have a shelf life of 24 hours and won’t taint your carefully curated Instagram feed. If you don’t use Snapchat why...
The National Australia Bank has released the Online Retail Sales Index: Indepth Report for June 2016 showing that online...
The National Australia Bank has released the Online Retail Sales Index: Indepth Report for June 2016 showing that online sales are surging, however bricks and mortar stores are still pulling ahead. At a glance the online retail spend in Australia is $20.1 billion while bricks and mortar equates to $296.9...
Following the 4 yearly review of the Modern Awards by the Fair Work Commission, a number of changes have...
Following the 4 yearly review of the Modern Awards by the Fair Work Commission, a number of changes have been introduced to ensure consistency around annual leave provisions. The affected awards include: General Retail Industry Award 2010 Fast Food Industry Award 2010 Restaurant Industry Award 2010 Clerks Private Sector...
Online fashion retail giant ASOS is going from strength to strength with sales surging in recent months and the...
Online fashion retail giant ASOS is going from strength to strength with sales surging in recent months and the company is only getting started. ASOS recently announced that shoppers will be able to return products free of charge. Working with Temando and Australia Post, customers were previously able to return...