NRA’s Jo Maxwell steps into new role as National Relationship Manager

Jo Maxwell’s a born and bred retailer, and often jokes about racing home from school when she was as...

Jo Maxwell’s a born and bred retailer, and often jokes about racing home from school when she was as young as seven to hang out in a family friend’s corner store, and learn the tricks of the trade. Fast forward a few decades, and those old-fashioned customer service and people...

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Use Omnichannel Retailing to Increase Your Market Share

Black Fridays, personalised emails, and digital apps – fully three-quarters of retail sales growth occur through online channels, according...

Black Fridays, personalised emails, and digital apps – fully three-quarters of retail sales growth occur through online channels, according to a 2015 report by pwc. As well as 8% of actual retail sales can be attributed to online mediums, mentioned in the same report. These form important reasons for retailers...

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