Next Generation Banknote Program

As part of the Next Generation Banknote Program (NGB), the Reserve Bank of Australia this week released images of...

As part of the Next Generation Banknote Program (NGB), the Reserve Bank of Australia this week released images of the new $5 banknote that will be issued into circulation from 1 September 2016. Mindful of the increasing threat posed by counterfeiters, the NGB project will culminate in new, more...

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Moving from multi-channel to omnichannel retailing

In today’s digital world, it is not uncommon for retailers to trade through multiple channels. It's almost a mandatory...

In today’s digital world, it is not uncommon for retailers to trade through multiple channels. It's almost a mandatory accessory to have online store. Try it!In today’s digital world, it is not uncommon for retailers to trade through multiple channels. It’s almost become a mandatory accessory to have an online...

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Working Holiday Visa – What you need to know!

The Working Holiday visa program in Australia is a great way for young people aged between 18 and 30...

The Working Holiday visa program in Australia is a great way for young people aged between 18 and 30 to visit Australia and earn some money while they're here. It's quick, easy and cheap to apply for if you're from one of the countries party to an agreement with...

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Have your say on the Australian Consumer Law

Consumer Affairs Australian and New Zealand is conducting a review of the Australian Consumer Law. An Issues Paper relating...

Consumer Affairs Australian and New Zealand is conducting a review of the Australian Consumer Law. An Issues Paper relating to this review has been released, which can be viewed here. Feedback is being sought on the following topics: 1. Consumer policy in Australia; 2. The legal framework; 3. Administration and enforcement; and 4. Emerging...

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The original and most established retail event in Australia is heading to Melbourne for the very first time!

Australia’s love affair with digital is continuously growing and the sky really is the limit for where we can...

Australia’s love affair with digital is continuously growing and the sky really is the limit for where we can take it. According to the NAB, online retail sales saw a jump of 10% in 2015. However, even globally, online sales only represent 8% of the total. There is so much potential...

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Customer based sexual harassment prevalent in the Australian service sector

A recent study, published in Gender, Work and Organization, suggests that customer-perpetrated sexual harassment is prevalent across the Australian...

A recent study, published in Gender, Work and Organization, suggests that customer-perpetrated sexual harassment is prevalent across the Australian service sector, including the retail industry. The study, titled “‘But it’s your job to be friendly’: Employees coping with and contesting sexual harassment from customers in the service industry,” suggests that...

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Household goods make strong contribution to retail trade figures

The recent release of the September 2015 retail trade figures by the Australian Bureau of Statistics revealed continued growth...

The recent release of the September 2015 retail trade figures by the Australian Bureau of Statistics revealed continued growth in the Household Goods sector, and Footwear and Personal Accessories. As indicated in the graph below, the retail sector grew by 3.9 per cent nationally, with Victoria (4.9 per cent), South...

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IR Update: “Smart Arse” sacked

An employer has been unable to successfully establish that they dismissed a client analyst as a result of poor...

An employer has been unable to successfully establish that they dismissed a client analyst as a result of poor performance. Employment of Mr Anderson with BNP was subject to a three month probationary period. Just days prior to his termination, Mr Anderson was confronted by his supervisor in earshot of...

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NRA Submission: Post-implementation review of the Fair Work Amendment Act 2013

The NRA recently made a submission to the Department of Employment in relation to the review that the Department...

The NRA recently made a submission to the Department of Employment in relation to the review that the Department is currently conducting into various aspects of the Fair Work Amendment Act 2013. Our submissions addressed various provisions that were incorporated within the Fair Work Act 2009 as a result of...

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Message from the CEO: 23rd October 2015

On Monday this week the Federal Government released its response to the Financial System Inquiry.  Of most interest for...

On Monday this week the Federal Government released its response to the Financial System Inquiry.  Of most interest for retailers was a commitment to prohibit merchants from levying credit card surcharges “that are greater than the cost to them of accepting payment by card”. A delegation from the NRA met...

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IR Update: Driver with Asperger’s not discriminated against

In a recent hearing in South Australia, an employer’s decision to refuse permanency to a driver with Asperger’s was...

In a recent hearing in South Australia, an employer’s decision to refuse permanency to a driver with Asperger’s was deemed unfair and irrational, but not a breach of any anti-discrimination laws. According to the Tribunal, it was fair to consider the potential for future injury and therefore no breach...

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