We represent over 28,000 shopfronts across Australia and New Zealand, making us the one of the most powerful voices for Australian businesses. Our policy team works hard to bring retailers together in a non-competitive environment and provide a platform to have your voice heard.

We tackle the issues you can’t tackle alone.

 

How we represent your interests

Collaboration

The NRA works actively with governments and department officers to ensure the interests and needs of the retail and services sectors are protected and promoted.

Advocacy

As an industry association, NRA takes its obligation seriously to influence government policy and keep public debate focused on key business issues.

Engagement

Our member engagement programs help to identify issues of concern for businesses and the industry, and help direct NRA’s policy and lobbying strategies on behalf of members.

Industry Impact

Business Operations & Risks

From everyday business risks through to wider industry issues, our policy team supports and works closely with members to drive change in all areas of retail.

We use in-house and external resources to stay actively involved in issues that matter to retailers.

Tenancy & Leasing
Retail Crime
Committees

We coordinate a number of important industry committees. These committees facilitate vital discussions and offer retailers the opportunity to contribute to retail industry policy.

Find out more about our active committees at the links below:

Regulatory Reform

Retail regulations are often subject to change. As a peak industry body, we contribute to important discussions, meetings and submissions to fight for the best outcomes for the retail industry.

Find out more about our work on Liquor Regulation and Gift card reform.

Environmental Regulations

The National Retail Association continues to play an active role in developing and implementing environmental regulations in the retail space.

Recent projects include:

  1. QLD Plastic Bag Ban
  2. WA Plastic Bag Ban
  3. Container Deposit Schemes
QLD Container Deposit Scheme
WA Container Deposit Scheme
Special Events

We liaise with government around special events like the Commonwealth Games and public holidays that impact the retail sector.

QLD Bag Ban
The NRA Safecity Network
Submissions to Government

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

Latest News

State in crisis: Victorians demand action on retail crime

Victorians are calling for action on retail crime with new research revealing 79% are concerned about the state’s rising crime...

Victorians are calling for action on retail crime with new research revealing 79% are concerned about the state’s rising crime levels.  With retail crime at crisis levels, the research supports calls by retailers and unions for the urgent introduction of Workplace Protection Orders, tougher laws and a dedicated retail crime police...

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NSW Retail Crime Strategy strengthens protections for retail workers and customers

The Australian Retailers Association (ARA) and National Retail Association (NRA) welcome the launch today of the New South Wales Police...

The Australian Retailers Association (ARA) and National Retail Association (NRA) welcome the launch today of the New South Wales Police Force Retail Crime Strategy to tackle retail crime and keep communities safe across the state. Operation Percentile, a policing model targeting recidivist offending and high-harm retail offenders, is a key element of...

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Upcoming Events

12
Nov

Managing the Silly Season

The festive season is fast approaching, bringing increased risks, compliance pressures, and staffing challenges for retailers. Before the rush...

The festive season is fast approaching, bringing increased risks, compliance pressures, and staffing challenges for retailers. Before the rush hits, make sure your business and your team are ready. Join Amy Lynes, Acting Principal Workplace Relations Consultant, and Remy Atkinson, Lawyer, from NRA Legal, for a one-hour session designed to...

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13
Nov

Franchisors presumed liable for franchisee underpayments: Key lessons from a recent Federal Court decision

A recent Federal Court decision has reshaped the wage compliance landscape for franchisors. In Bakers Delight Holdings Ltd v Fair Work...

A recent Federal Court decision has reshaped the wage compliance landscape for franchisors. In Bakers Delight Holdings Ltd v Fair Work Ombudsman FCAFC 144, the Federal Court confirmed that franchisors can be held responsible for their franchisees’ wage underpayments where employment records are missing or inadequate. This judgment highlights the growing...

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