We represent over 28,000 shopfronts across Australia and New Zealand, making us the one of the most powerful voices for Australian businesses. Our policy team works hard to bring retailers together in a non-competitive environment and provide a platform to have your voice heard.

We tackle the issues you can’t tackle alone.

 

How we represent your interests

Collaboration

The NRA works actively with governments and department officers to ensure the interests and needs of the retail and services sectors are protected and promoted.

Advocacy

As an industry association, NRA takes its obligation seriously to influence government policy and keep public debate focused on key business issues.

Engagement

Our member engagement programs help to identify issues of concern for businesses and the industry, and help direct NRA’s policy and lobbying strategies on behalf of members.

Industry Impact

Business Operations & Risks

From everyday business risks through to wider industry issues, our policy team supports and works closely with members to drive change in all areas of retail.

We use in-house and external resources to stay actively involved in issues that matter to retailers.

Tenancy & Leasing
Retail Crime
Committees

We coordinate a number of important industry committees. These committees facilitate vital discussions and offer retailers the opportunity to contribute to retail industry policy.

Find out more about our active committees at the links below:

Regulatory Reform

Retail regulations are often subject to change. As a peak industry body, we contribute to important discussions, meetings and submissions to fight for the best outcomes for the retail industry.

Find out more about our work on Liquor Regulation and Gift card reform.

Environmental Regulations

The National Retail Association continues to play an active role in developing and implementing environmental regulations in the retail space.

Recent projects include:

  1. QLD Plastic Bag Ban
  2. WA Plastic Bag Ban
  3. Container Deposit Schemes
QLD Container Deposit Scheme
WA Container Deposit Scheme
Special Events

We liaise with government around special events like the Commonwealth Games and public holidays that impact the retail sector.

QLD Bag Ban
The NRA Safecity Network
Submissions to Government

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

Latest News

WA Retail Barring Orders a major step forward in protecting retail workers and communities

The Australian Retailers Association (ARA) and National Retail Association (NRA) welcome the WA Government’s introduction of the Retail Barring...

The Australian Retailers Association (ARA) and National Retail Association (NRA) welcome the WA Government’s introduction of the Retail Barring Orders Bill 2025 (RBOs) — a significant milestone in efforts to combat repeat retail crime and strengthen safety across the sector.  The new laws will allow police and retailers to issue...

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Webinar: Australians want soft plastic recycling

Australians overwhelmingly want soft plastics recycling to return - and stay. New consumer research from Soft Plastic Stewardship Australia (SPSA)...

Australians overwhelmingly want soft plastics recycling to return - and stay. New consumer research from Soft Plastic Stewardship Australia (SPSA) reveals how households engage with soft plastic recycling once it’s available, and what makes participation easiest. Webinar: Insights into Soft Plastic Collection Pilots and Community Feedback In this third session of The Global Stewardship Playbook,...

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Upcoming Events

11
Dec

Salaried arrangements and set-off: Key implications for retailers

The Federal Court’s decision in Fair Work Ombudsman v Woolworths Group Limited & Ors  FCA 1092 has reshaped the way...

The Federal Court’s decision in Fair Work Ombudsman v Woolworths Group Limited & Ors  FCA 1092 has reshaped the way employers should think about salaried arrangements and the use of contractual set-off clauses. With some time now passed since the judgment, many retailers are working through what it means for all-inclusive...

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22
Jan

Managing psychosocial hazards in the workplace: An employer’s duty of care

Psychosocial hazards are increasingly recognised as a major workplace health and safety risk, and employers must understand their duty...

Psychosocial hazards are increasingly recognised as a major workplace health and safety risk, and employers must understand their duty of care in managing them. This webinar will break down what these hazards mean in practice and how businesses can meet their legal obligations while protecting staff and culture. We’ll cover: ...

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