We represent over 28,000 shopfronts across Australia and New Zealand, making us the one of the most powerful voices for Australian businesses. Our policy team works hard to bring retailers together in a non-competitive environment and provide a platform to have your voice heard.

We tackle the issues you can’t tackle alone.

How we represent your interests

Collaboration

The NRA works actively with governments and department officers to ensure the interests and needs of the retail and services sectors are protected and promoted.

Advocacy

As an industry association, NRA takes its obligation seriously to influence government policy and keep public debate focused on key business issues.

Engagement

Our member engagement programs help to identify issues of concern for businesses and the industry, and help direct NRA’s policy and lobbying strategies on behalf of members.

Industry Impact

Business Operations & Risks
Committees
Regulatory Reform
Environmental Regulations
Special Events

Business Operations & Risks

From everyday business risks through to wider industry issues, our policy team supports and works closely with members to drive change in all areas of retail.

We use in-house and external resources to stay actively involved in issues that matter to retailers.

Tenancy & Leasing

Retail Crime

Committees

We coordinate a number of important industry committees. These committees facilitate vital discussions and offer retailers the opportunity to contribute to retail industry policy.

Find out more about our active committees at the links below:

Regulatory Reform

Retail regulations are often subject to change. As a peak industry body, we contribute to important discussions, meetings and submissions to fight for the best outcomes for the retail industry.

Find out more about our work on Liquor Regulation and Gift card reform.

Environmental Regulations

The National Retail Association continues to play an active role in developing and implementing environmental regulations in the retail space.

Recent projects include:

QLD Container Deposit Scheme

WA Container Deposit Scheme

Special Events

We liaise with government around special events like the Commonwealth Games and public holidays that impact the retail sector.

QLD Bag Ban

The NRA Safecity Network

Submissions to Government

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

SA delays deli bag ban by 2 years

The ban on non-compostable plastic barrier bags for unpackaged wet proteins – dairy products, meat, poultry, fish and seafood...

The ban on non-compostable plastic barrier bags for unpackaged wet proteins – dairy products, meat, poultry, fish and seafood – originally set for 1 September 2025 in South Australia will now commence on 1 September 2027. Since the ban was announced, government consultation has been ongoing with feedback and evidence...

11 July 2025

Permanence of Queensland’s Jack’s Law will help fight scourge of retail crime and violence

The National Retail Association (NRA) and Australian Retailers Association (ARA) commend the Queensland Government for making permanent the pioneering...

The National Retail Association (NRA) and Australian Retailers Association (ARA) commend the Queensland Government for making permanent the pioneering Jack’s Law, saying it will give police immediate powers to proactively target potential violent offenders. ARA CEO Chris Rodwell said the historic legislation introduced to parliament this week is a vital...

13 June 2025

ARA x NRA Retail Crime Symposium 25

TICKET SALES NOW CLOSED The ARA x NRA Retail Crime Symposium 25 returns to Melbourne on Thursday 24 July 2025. This is an...

TICKET SALES NOW CLOSED The ARA x NRA Retail Crime Symposium 25 returns to Melbourne on Thursday 24 July 2025. This is an event dedicated to fighting retail crime and building safer environments for our people, businesses, and communities. As a powerful full-day symposium, we are bringing together top leaders from retail, government, and...

5 June 2025