Are you a retailer in Victoria?

From 1 July 2021, it’s mandatory to manage the risk of your activities and comply with new environmental duties.



General Environmental Duty (GED)

A duty model based on the OHS Act

Under the new GED, it is your responsibility to:

  1. Identify and assess risks
  2. Assess options to eliminate and then reduce risks
  3. Implement controls to reduce risks as far as reasonably practicable

If you don’t, you could be facing criminal liability and fines as well as legal fees, clean-up costs and lost work time.

What is Reasonably Practicable?

The Act is flexible, risk-based and takes into account business scale and complexity of activities. Reasonably practicable means considering the risk of harm and implementing a proportionate response – as the level of risk and complexity increases, a greater response is required.




Chemical spill from cleaning products


Has it happened before? What controls are currently in place? Any changes in operating conditions? How would or do staff react when this hazard occurs?


Water pollution, air pollution, human health risks

Possible controls:

Ensure lids are secured and containers are labelled, install secondary barriers (i.e., bunding or drip trays), provide PPE and spill kits

Check controls:

Train staff, monitor and adapt controls, retain records of any business activities

Other hazards to address in your business include waste, air contaminants, odour, dust, stormwater contamination, fire and explosion emissions, noise and pathogens.

Register for a FREE training session with the National Retail Association   SIGN UP