Greg Griffith

We’re amid a bustling period within the world of retail, gearing up for two of the most exciting occasions in the industry’s calendar – Father’s Day and Black Friday. In the weeks ahead, we’re thrilled to shine a spotlight on some fantastic local businesses, and we’re on the hunt for even more outstanding retailers to feature at this year’s National Retail Awards.

For many retailers, proficiently handling employee performance surfaces as both a challenging and vital aspect of their role. That is why NRA Legal has developed an exclusive two-hour online masterclass, designed to provide a comprehensive overview of the key principles and best practices of effective performance management. Make sure you secure your tickets for this highly sought-after masterclass by purchasing a ticket here.

With only just two weeks remaining until nominations for our National Retail Awards hit their deadline on 31 August, we encourage all retailers to seize this opportunity and participate in any of our 17 available categories. Particularly, we extend the invitation to all retail businesses to enter our newest category, the Franchisee of the Year award by submitting your entry here. This award honours exceptional franchises within retail that have displayed remarkable business achievements and have gone the extra mile within their network.

We recently held a successful session within the industry on the National Packaging Targets and the announcement that packaging will be subject to mandatory design standards in Australia. The decision to mandate packaging requirements will impact businesses throughout the supply chain network. We’ve provided a recap of the collaborated session with the Australian Packaging Covenant Organisation (APCO), during which they have addressed inquiries from our members. Further information can be found by reading here.

We understand the significance of the safety and wellbeing of staff is important for any business and our ongoing efforts in advocating for stronger protections for staff against individual aggression and retail crime remain strong. The Association is rolling out virtual workshops to handle aggressive and abusive customers with our next session scheduled for Friday, 25 August. Enrol in our educational three-hour course equipping retail staff with vital skills to handle challenging situations by securing your spot here.

The retail sector has faced some challenges due to rising operational expenses and a fall in consumer expenditures. Nevertheless, the Association is available to support your business by offering guidance. Don’t hesitate to reach out to our team at any stage on 1800 (RETAIL).

Have a great week ahead.