Greg Griffith

The retail sector is buzzing with anticipation as they diligently prepare for the upcoming seasonal period, following a bustling end-of-financial-year. Given the seasonal demands and the recent changes and proposed legislation, NRA Legal has thoroughly provided valuable insights and practical tips to effectively manage increased staffing needs during the build-up to the busy seasonal periods. The guidance provided by NRA Legal ensures that retailers can navigate these challenges with confidence and success.  Read more about the tips and tricks to consider here.

In light of the success of our webinar on handling aggressive customers, we have introduced a new, concise customer management training program. Designed specifically for customer-facing retail staff, this non-accredited webinar equips them with practical knowledge to manage tense or dangerous situations and empowers them with the confidence to apply these skills in the workplace. You can find more information here.

The Townsville and North Queensland Skills Attraction Expo will feature a presentation by our National Retail Association’s Industry Workforce Adviser, Victoria Hansen. This expo helps to connect job seekers with valuable resources and explore various opportunities. In addition, Victoria will be available to help employers in the retail and personal services fields with the appropriate tools to help diversify their workforce, attract new talent, and effectively recruit and retain staff. To register to attend the expo, head to the link here.

This year our National Retail Awards are bigger and better than ever before as we announce an expansion of our Small, Medium and Large retailer of the Year categories for online and brick & mortar stores giving retailers the opportunity to take home the prize. The awards aim to recognise the achievements of both shopfront retailers and innovators in the e-commerce world and nominations are free for all retailers to enter. You can read more about the awards and nominate here. We can’t wait to see all the amazing contributions and accomplishments that you’ve made in the retail sector during the past 12 months.

The call for action from the National Retail Association has been resonating recently, as we advocate for a ban on car seat head straps for small infants. Safety experts are concerned about their impact on head movement during collisions, including at lower speeds. Our Association has reached out to Minister Stephen Jones and the Australian Competition and Consumer Commission to urgently address this issue, and you can read more about it here.

Have a good week!