Barcelona, Spain


From Tuesday 25th April 2023, 8:00am
To Thursday 27th April 2023, 6:00pm

Retailing has had to face enormous existential challenges. From the Covid-19 pandemic to today’s worsening macroeconomic conditions, there are increasing operational pressures and serious impacts on millions of consumers around the world.

The retail industry’s response has been to show incredible resilience, implement rapid change, embrace risk, and to be more creative than ever. Today’s economic pressures make it imperative for retailers to take decisive action in the short term to help their customers whilst continuing to focus on the long-term roadmap toward a new retail model.

Join the Congress between 25-27 April 2023 in Barcelona to be inspired by and provided with the tools to not only adjust to these extraordinary and unpredictable times but evolve to become retail winners.

For 2023, Barcelona will be the host city for World Retail Congress. Across three days, the unmissable programme will cover four key areas of retail:

  • Resilient retail
  • Transformational retail
  • Purposeful retail
  • Customer-focused retail
15% special discount for NRA members on retailer delegate passes to World Retail Congress 2023