Brisbane central location


Wednesday 23rd June 2021
8:30am - 12:30pm


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Course description

The National Retail Association is offering four half-day workshops as part of our Women’s Leadership Program. We are committed to growing the number of women in senior leadership roles by empowering them with the skills to progress into, or further their management career.

This half-day workshop covers Unit 1: Effective Communication that has been specifically designed to cover the following topics:

  • What is communication?
  • What’s my style?
  • Hearing vs listening
  • Body language
  • Positive and negative cycle success model
  • Team relationships
  • Influencing
  • Change management

The course is structured as a face-to-face program to ensure you have access to our leadership facilitator to maximise your learning experience through shared scenarios and interaction with other attendees.



Members: $160* per unit
Non-Members: $200* per unit

*Price includes GST

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We are also offering 3 more units as part of the program, offered at various times of the year:

If you cannot make any of the dates above but would still like to enrol, please contact us on training@nra.net.au or 1800 732 066 – we are happy to work with you on alternative arrangements.