Suburban Business Hub
16 Aspinall Street
Nundah, QLD 4012


Wednesday 25th May 2022
9:15am - 11:30am
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The National Retail Association has partnered with the Brisbane City Council to deliver free workshops for Brisbane retailers.

Customer aggression is on the rise, and it can be a challenge for retail workers to keep control of an escalating situation. What is the best way to handle a customer whose behaviour becomes threatening? What strategies will help diffuse and refocus a bad interaction, and when is it appropriate to walk away?

This training will be delivered at the Suburban Business Hub in Nundah on Wednesday, 25 May.