Tuesday 10th October 2023
11:00am - 12:00pm

Discover the secrets to creating incredible Christmas customer experiences, with insights from a retail customer experience expert!

About the Webinar:

This festive season, make your customers’ hearts jingle with joy! Join us for an immersive 1-hour webinar where we’ll unwrap the art of creating unforgettable customer experiences during the most wonderful time of the year.  Learn proven strategies, innovative ideas, and practical tips to create magic that will leave your customers coming back for more.  Our customer experience expert will step you through a proven framework that will boost your Christmas sales and lay a foundation for 2024 success.

What You’ll Learn:

  • Strategies to spread holiday cheer (and drive profitability).
  • Engagement techniques that warm hearts and boost sales.
  • Navigating seasonal challenges with ease.
  • Case studies of brands that sleighed their Christmas campaigns.
  • And much more!

Meet Our Expert Speaker:

Peta Granger
With over 25 years of experience in the retail industry, Peta has successfully created award-winning customer experiences to propel retail businesses to profitability. Join us to gain exclusive insights and actionable advice from this retail guru on how to make your Christmas retail strategy shine!

Who Should Attend:

This session is perfect for retailers at all levels, business owners, learning and development specialists, store managers and anyone who has a hand in coaching and developing sales assistants at Christmas time.

Why Attend?

  • Gain insights into crafting remarkable Christmas experiences
  • Learn from a seasoned customer experience expert
  • Stay ahead in the competitive Christmas market
  • Boost customer loyalty and trust, as well as profitability at Christmas and into the new year
  • Interactive Q&A session with our expert