14
May

Conducting a Consumer Product Safety Recall – Information Session

The National Retail Association, in collaboration with the Australian Competition and Consumer Commission (ACCC), is hosting an exclusive webinar...

The National Retail Association, in collaboration with the Australian Competition and Consumer Commission (ACCC), is hosting an exclusive webinar addressing critical aspects of product safety recalls. Date: Tuesday 14th May 2024 Time: 10:30am - 11:30am AEST Format: Online (Zoom), register via Eventbrite Agenda Elissa Membrey from the ACCC will provide a detailed briefing on...

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15
May

Rostering for Compliance in Retail. The Fair Work Legislation Amendment (Closing Loopholes) Act 2024 brought about a raft of significant...

Rostering for Compliance in Retail. The Fair Work Legislation Amendment (Closing Loopholes) Act 2024 brought about a raft of significant changes, including a new criminal wage theft offence (effective 1 January 2025), making it crucial, more now than ever, for businesses to take proactive steps in ensuring award compliance. Retail executives,...

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12
Jun

Customer Aggression Training We’re happy to relaunch a new and improved version of our popular Customer Aggression Training. A must-have...

Customer Aggression Training We’re happy to relaunch a new and improved version of our popular Customer Aggression Training. A must-have in today’s retail industry, this course empowers customer-facing retail staff with practical knowledge for managing abusive or aggressive situations that may arise and gives teams the confidence put those skills...

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