NSW Retail Crime Strategy strengthens protections for retail workers and customers

The Australian Retailers Association (ARA) and National Retail Association (NRA) welcome the launch today of the New South Wales Police...

The Australian Retailers Association (ARA) and National Retail Association (NRA) welcome the launch today of the New South Wales Police Force Retail Crime Strategy to tackle retail crime and keep communities safe across the state. Operation Percentile, a policing model targeting recidivist offending and high-harm retail offenders, is a key element of...

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Victorian retail crime crisis – up 20% to highest levels on record

New Victorian crime data confirms retail crime is at crisis levels, with retail stores a top target peak bodies the Australian...

New Victorian crime data confirms retail crime is at crisis levels, with retail stores a top target peak bodies the Australian Retailers Association (ARA) and National Retail Association (NRA) said today. The Victoria Government’s Crime Statistics Agency’s (CSA) report for the year ending June 2025 showed recorded retail crime offences in Victoria rose...

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Retailers call for urgent, national response to retail crime

In response to the alarming rise in retail crime across the country, retailers, government, police, unions and crime experts...

In response to the alarming rise in retail crime across the country, retailers, government, police, unions and crime experts are coming together to help improve safety and crime outcomes for retailers, teams and customers. The Shop Distributive Alliance (SDA), Victoria Police, and the Victorian Government, today, join the Australian Retailers...

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Permanence of Queensland’s Jack’s Law will help fight scourge of retail crime and violence

The National Retail Association (NRA) and Australian Retailers Association (ARA) commend the Queensland Government for making permanent the pioneering...

The National Retail Association (NRA) and Australian Retailers Association (ARA) commend the Queensland Government for making permanent the pioneering Jack’s Law, saying it will give police immediate powers to proactively target potential violent offenders. ARA CEO Chris Rodwell said the historic legislation introduced to parliament this week is a vital...

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SA retail crime improvement highlights impact of focused government response

The Australian Retailers Association (ARA) and National Retail Association (NRA) have acknowledged positive results released this week by South...

The Australian Retailers Association (ARA) and National Retail Association (NRA) have acknowledged positive results released this week by South Australia around retail theft and broader crime categories, as an example of what’s achievable nationally. South Australian Treasurer, Stephen Mulligan, said the state has seen a drop for the fifth consecutive...

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Retail Crime and Effective Security Measures with Professor Michael Townsley

Retail crime is rising, with customer theft significantly increasing in recent years. In response, retailers have enhanced security and...

Retail crime is rising, with customer theft significantly increasing in recent years. In response, retailers have enhanced security and tightened shop floor environments, deploying more physical and technological security measures. However, the most common theft tactics remain simple and require no tangible experience or skill. How can we explain...

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QLD: Joint effort to address knife violence

The National Retail Association has joined with the Queensland Police Minister to launch a new knife crime prevention campaign...

The National Retail Association has joined with the Queensland Police Minister to launch a new knife crime prevention campaign ‘End Knife Violence’ aligned to new laws restricting the sale of knives and other items. The new laws will come into effect 1 September this year, with retailers being encouraged to...

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Strengthening Cybersecurity for Small and Medium Retail Businesses: A Vital Initiative by the Albanese Government

In response to the mounting cyber threats faced by small and medium businesses, the National Retail Association welcomes the...

In response to the mounting cyber threats faced by small and medium businesses, the National Retail Association welcomes the Australian Cyber Security Strategy introduced by the Albanese Government. Under the leadership of Minister for Cyber Security, Clare O'Neil, this comprehensive strategy, offers support for businesses vulnerable to cyber incidents,...

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Combatting Emerging Scams During the Holiday Season

Safeguarding Your Business and Finances: A Comprehensive Guide to Combatting Emerging Scams During the Holiday Season As the holiday shopping...

Safeguarding Your Business and Finances: A Comprehensive Guide to Combatting Emerging Scams During the Holiday Season As the holiday shopping season unfolds with Black Friday, Cyber Monday, and Christmas approaching, the risk of cybercrime and scams heightens. Also on the horizon is Scams Awareness Week (27 November – 1 December...

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Empowering Retail Communities to Combat Crime this Holiday Season

The National Retail Association is working with retailers, industry experts, police and justice representatives to support businesses in taking...

The National Retail Association is working with retailers, industry experts, police and justice representatives to support businesses in taking proactive measures against retail crime. Last week, Deputy CEO and Director of NRA Legal, Lindsay Carroll joined the Shop, Distributive and Allied Employees Association (SDA) at their Customer Aggression and Violence...

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Retailers welcome legislation to protect community from knife violence

The National Retail Association has welcomed the announcement from the Palaszczuk Government, which will seek to introduce new laws...

The National Retail Association has welcomed the announcement from the Palaszczuk Government, which will seek to introduce new laws to Parliament to restrict the sale of knives, certain other bladed items, and replica firearms (including gel blasters) to juveniles, in a commitment to protect the community and further combat...

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Exploring the Role of Artificial Intelligence in a Retail Crime Setting with Professor Michael Townsley

The National Retail Association is pleased to have been joined last month by Queensland Small Business Commissioner, Dominique Lamb,...

The National Retail Association is pleased to have been joined last month by Queensland Small Business Commissioner, Dominique Lamb, and our Crime Consultant, Professor Michael Townsley, at the free online session for retail and loss prevention specialists. Attendees received updates on the latest criminology research, the current retail crime...

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High Visibility Policing Strategy Tackling Youth Crime Across QLD

Outstanding results for community safety from Queensland Police Operation Queensland Police have reported positive results since the launch of Operation...

Outstanding results for community safety from Queensland Police Operation Queensland Police have reported positive results since the launch of Operation Victor Unison on 1 March 2023. The operation uses high-visibility policing to prevent, disrupt, and investigate youth crime in targeted locations across Queensland, including shopping centres, business and retail precincts, public...

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Exploring Retail Crime Trends: Impacts and Insights

The 2022 Australia and New Zealand Retail Crime Study is a game-changer for loss prevention specialists and the retail...

The 2022 Australia and New Zealand Retail Crime Study is a game-changer for loss prevention specialists and the retail community. The study offers a contemporary academic and statistical analysis of current crime trends. The National Retail Association is proud to be working with subject matter expert Professor Michael Townsley,...

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Exploring Retail Crime Prevention Strategies with Professor Michael Townsley

The 2022 Australia and New Zealand Retail Crime Study is a game-changer for loss prevention specialists and the retail...

The 2022 Australia and New Zealand Retail Crime Study is a game-changer for loss prevention specialists and the retail community. The study offers a contemporary academic and statistical analysis of current crime trends. The National Retail Association is proud to be working with subject matter expert Professor Michael Townsley,...

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National Police Remembrance Day

The National Retail Association expresses our support and gratitude today, on National Police Remembrance Day. Each year on September 29,...

The National Retail Association expresses our support and gratitude today, on National Police Remembrance Day. Each year on September 29, communities across Australia, and the Pacific, pause to reflect, and remember Police officers who have made the ultimate sacrifice, and the officers who continue to selflessly protect our community. National Retail...

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