The Australian Bureau of Statistics (ABS) retail trade figures for July 2017 released earlier today show a stable start...
The Australian Bureau of Statistics (ABS) retail trade figures for July 2017 released earlier today show a stable start for the industry in the second-half of the year. For the month of July, the trend estimate for Australian turnover rose by 0.3 per cent, closely in line with 0.4 per...
With another Father’s Day done and dusted the retail industry will now set its sight towards the busy Christmas...
With another Father’s Day done and dusted the retail industry will now set its sight towards the busy Christmas trade period. While we don’t quite have the final figures yet, the NRA is confident that total retail sales for Father’s Day 2017 tipped the $800 million mark for the first...
How to prepare yourself and your business for disruption Benjamin Wash was the Chief Executive Officer of Taxi Council Queensland...
How to prepare yourself and your business for disruption Benjamin Wash was the Chief Executive Officer of Taxi Council Queensland when the Queensland Taxi Industry was swept up by the ride-sharing wave. Hear how Benjamin successfully steered the industry through the last three tumultuous years of industry upheaval and set a...
NRA Trainer, Robin, with student at a Visual Merchandising Workshop in St George, QLD. The NRA...
NRA Trainer, Robin, with student at a Visual Merchandising Workshop in St George, QLD. The NRA Training and Development team frequently travel across Australia to visit retailers, big and small, to deliver specialised knowledge and industry-specific expertise in order to grow their business. The team develop flexible...
Sometimes it can be difficult to ensure that your POS system is being used correctly or the right procedures...
Sometimes it can be difficult to ensure that your POS system is being used correctly or the right procedures are in place – and are accurately being followed by all staff. On-the-job training is commonplace among Australian retailers, but what if bad habits are picked up along the way,...
Written by MarketMap Is language really a barrier when speaking to each other, or is how we speak to each...
Written by MarketMap Is language really a barrier when speaking to each other, or is how we speak to each other the real barrier? These are some things retailers should think about when communicating with customers. Why does Chen feel that Sue doesn’t really understand her? Why does Mary’s boss not understand...
By Alex Millman and Troy Wild, NRA Legal A café supervisor who was dismissed for calling his manager a ‘racist...
By Alex Millman and Troy Wild, NRA Legal A café supervisor who was dismissed for calling his manager a ‘racist b****’ has been awarded a to-be-determined amount of compensation by the Fair Work Commission. The case highlights how the particular circumstances in which an action was taken can drastically change the...
As the rapid growth in technology continues, concerns about job displacement and predictions of looming job losses is widespread. Some...
As the rapid growth in technology continues, concerns about job displacement and predictions of looming job losses is widespread. Some analysts have even gone so far as to suggest that almost half of all jobs in the US and other advanced countries are at risk of being substituted by computers...
By Alex Millman, Sid Sidhu and Troy Wild, NRA Legal Restructuring a business often involves making employees redundant. This is...
By Alex Millman, Sid Sidhu and Troy Wild, NRA Legal Restructuring a business often involves making employees redundant. This is an unfortunate but logical truth. There is a natural tension between the freedom for businesses to be able to structure their operations in the most effective manner possible, and the need...
Implementing a successful marketing strategy is instrumental to the success of any retail outlet. One of the easiest and...
Implementing a successful marketing strategy is instrumental to the success of any retail outlet. One of the easiest and most effective ways to market your brand - or a specific line of products - is to offer promotional deals that leave shoppers feeling as though they are getting bang...
The 2017 National Retail Awards is only one month away! With just one month until the winners are revealed, preparations...
The 2017 National Retail Awards is only one month away! With just one month until the winners are revealed, preparations for the gala event-of-the-year, the 2017 National Retail Awards, have been ramping up. As the industry's most prestigious award ceremony, the stunning gala dinner will be reminiscent of the Oscars. In...
NRA Legal A new Bill introduced to Queensland State Parliament recently proposes some significant changes to Queensland’s Work Health and...
NRA Legal A new Bill introduced to Queensland State Parliament recently proposes some significant changes to Queensland’s Work Health and Safety Act 2011 (‘WHS Act)’, including a new, criminal offence for industrial manslaughter, carrying up to 20 years’ imprisonment for individuals and $12,615,000 for bodies corporate. The Bill adopts some of...
The National Retail Association has partnered with the Queensland Government to help retailers navigate the new compliance issues, find alternative bag...
The National Retail Association has partnered with the Queensland Government to help retailers navigate the new compliance issues, find alternative bag solutions, and to help retailers manage consumer sentiment to minimise negative impacts on their businesses. The Queensland bag ban will affect all retailers who currently use lightweight, single-use plastic bags, including HDPE...
NRA Legal Once again, the Fair Work Ombudsman (‘FWO’) has demonstrated its broad powers to conduct on-site audits, this time...
NRA Legal Once again, the Fair Work Ombudsman (‘FWO’) has demonstrated its broad powers to conduct on-site audits, this time in Melbourne’s entertainment hot spots including Carlton, Brunswick and Fitzroy North. In a reprise of similar events in Sydney’s South-West and Brisbane’s Fortitude Valley earlier this year, the FWO has sent...
Written by Sid Sidhu and Troy Wild, NRA Legal Employee union, United Voice, is set to merge with the National...
Written by Sid Sidhu and Troy Wild, NRA Legal Employee union, United Voice, is set to merge with the National Union of Workers (‘NUW’) following a signed Memorandum of Understanding by both organisations to explore options for a “new union model”. The unions have revealed plans to meet in November to...
As mentioned in the last edition of NRR, the NRA has announced its finalists for the 2017 National Retail...
As mentioned in the last edition of NRR, the NRA has announced its finalists for the 2017 National Retail Awards. As has been the case in previous years, yet again the entries we received in 2017 have been of a very high standard. The quality of nominations is a testament...
