Get started with Aggressive Customer Training Name(Required) First Last Organisation Name(Required) Your Role(Required) Email(Required) Phone(Required)How many staff would you like to enroll in training?(Required)Which training option/s are you interested in?(Required) OPTION 1 | SIRXCEG008 Manage disrespectful, aggressive, and abusive customers – short course- accredited. (eLearn and trainer led course) OPTION 2 | Dealing with Abusive and Aggressive Customers- 3 Hr workshop (Trainer-led | Onsite or Online -non accredited) OPTION 3 | Handling aggressive customer self-paced – non accredited (self-paced-eLearn only) Which delivery method are you interested in?(Required) Delivery online via Zoom or Microsoft Teams Delivery online via self-paced learning Delivery via pre-scheduled 3-hour workshop Delivery via an in-person customised program or group booking For custom requests, feel free to follow up your inquiry via email at training@nationalretail.org.auNotes (Optional)Consent(Required) Acknowledgement of completion conditionsI understand that SIRXCEG008 is a nationally accredited unit of competency partially funded by the Department of Small Business and Training (DESBT) and that the assessment activities will be required to be completed so that a Statement of Attainment can be issued.
